Common issues | |
Can'tConnect to Network or | |
Apps {For Internet supported | |
model only) | |
ffi | Make sure the 1V has a network |
| connection (MENU> Network> |
| Network status) |
| Contact your Internet service |
| provider. |
No Picture/Sound or Distorted | |
Picture/Sound from an External | |
Device | |
tlfo | Make sure your connection to the |
| device is correct. |
·'~' | Perform a 1V Self Diagnosis to |
| identify the problem (MENU> |
| Support > Self Diagnosis > Sound |
| or Picture Test) |
fi' | Change the picture size (Use the |
| "P.Size" button on your remote) |
Poor Picture Quality | |
¥;' | Select High Definition (HD) channels |
| or programs. |
Your Settings are Lost after 30 | |
Minutes | |
| Change to Home Mode (MENU > |
"Weak or No Signal" Displayed | ||
in TV Mode/Cannot Find Channel | ||
~; | Press the SOURCE button on your | |
|
| remote. |
~ | It the 1V is not connected to a cable | |
|
| or satellite box run Auto Program |
|
| to search for channels (MENU> |
|
| Broadcasting(Channel) > Auto |
|
| Program) |
Can'tSee All Apps or Apps Not | ||
Working | ||
|
| Reset Smart Hub (MENU > Smart |
|
| Hub > Smart Hub Reset) |
The stand is wobbly or crooked | ||
' | 1 | Make sure the indicator arrows |
|
| on the stand and stand holder are |
|
| properly aligned. |
The TV won'tturn on | ||
• | Make sure alf cables are fully inserted | |
|
| and that the remote has batteries |
|
| installed. |
Support > Use Mode > Home Use)