Samsung Troubleshooting Common Issues for UN55H7150 and Similar Models

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Issues

Solutions and Explanations

The TV won’t turn on.

Make sure the AC power cord is securely plugged in to the wall outlet and

 

the TV.

 

Make sure the wall outlet is working.

 

Try pressing the P button on the TV to make sure the problem is not the

 

remote. If the TV turns on, refer to “Remote control does not work” below.

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected

 

to the TV and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-

 

ray etc) to match the TV's input connections. For example, if an external

 

device’s output is HDMI, it should be connected to an HDMI input on the

 

TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the

 

device’s power cable.

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed

work.

with their poles (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote

Program the Cable/Set remote control to operate the TV. Refer to the

control doesn’t turn the

Cable/Set-Top-Box user manual for the SAMSUNG TV code.

TV on or off or adjust the

 

volume.

 

 

 

‐‐This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

‐‐To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu (Screen MENU > Support > Software Update > Update now or Screen MENU > Support > Software Update > Auto Update).

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[UH7100-7150-ZA]BN68-05934A-01ENG.indb 24

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Contents LED TV English English Internet Security Features of your new TV Smart HUBContents Arrange the cables using the Cable Holder Turning on the TV and CablingTurning on and Controlling the TV Using the Remote Control Using the Remote ControlDisplaying and Using the On- Screen Remote Use these buttons according toInstalling Batteries into the Remote Control Using the Samsung Smart Control Manual chapter, Smart Features Smart HubButtons and Functions Touch padInstalling Batteries into the Samsung Smart Control Using the Touch Pad and the Directional Buttons Moving the Focus or PointerDisplaying Context-sensitive Menus Smart HubReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionSwitching Between Video Sources Using the Remote Control to Control External DevicesConnecting the IR Extender Cable Menu System Universal Remote SetupUH7100-7150-ZABN68-05934A-01ENG.indb 2014-03-13 Quickly Downloading and Installing a Game Smart HubGames Panel Basic Games Panel FunctionsDownloading and Installing an App Samsung Apps Panel FunctionsOn TV Panel On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceUsing the e-Manual Additional e-Manual FeaturesLoading Pages using Keywords Launching the e-ManualUpdating the e-Manual to the Latest Version Troubleshooting and Maintenance TroubleshootingIssues Solutions and Explanations Saving System Eco Solution Energy Saving and check againEnglish Network Troubleshooting How to Improve Your Wireless SignalSingle Story Multi StoryAdding a wireless repeater Reduce wireless interferenceIntermittent Wi-Fi Netflix problemsSmart Hub Error Messages Network StatusEco Sensor and Screen Brightness Preventing burn-inGetting Remote Support Caring for the TVHow Does Remote Support Work? Specifications, wall mounting, and other information SpecificationsDecreasing Power Consumption Dimensions Model nameLicenses Still image warningMounting the TV on a Wall Using the Wall Mount Kit Optional Installing the Wall Mount KitVesa Wall Mount Kit Notes and Specifications Installing a Wall Mount Using the Wall Mount AdapterInstallation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English This page is intentionally Left blank

UN60H7150, UN65H7150, UN55H7150, UN75H7150 specifications

The Samsung UN75H7150, UN65H7150, UN60H7150, and UN55H7150 are part of Samsung's H7150 series, offering a unique blend of advanced technology and impressive performance that caters to a wide variety of consumers. These Smart LED TVs come equipped with several features designed to enhance the viewing experience, making them popular choices among home entertainment enthusiasts.

One of the standout features of the H7150 series is the Full HD resolution, which provides stunning picture clarity and detail. With a 1080p resolution, viewers can enjoy their favorite shows, movies, and sports with impressive sharpness and vibrant color. The Precision Black technology adds depth to the blacks and enhances the overall picture contrast, creating a more dynamic visual experience.

These models are also designed with Samsung's Clear Motion Rate, enhancing motion clarity during fast-paced scenes. Whether it's an action movie or a sports game, this technology reduces motion blur and ensures a seamless viewing experience. Coupled with the Wide Color Enhancer Plus, the H7150 series delivers a broader spectrum of colors, resulting in vivid and lifelike visuals that bring content to life.

Smart TV functionality is another significant aspect of the Samsung H7150 series. Users can access a wealth of streaming services, apps, and content through an intuitive interface, making it easy to find and enjoy their favorites. The inclusion of Wi-Fi connectivity allows seamless streaming and browsing without the need for additional cables.

The Smart View feature further enhances usability, enabling users to mirror content from their smartphones or tablets directly to the TV screen. This functionality makes sharing photos, videos, and presentations effortless and enjoyable. Additionally, the H7150 series supports voice controls and is compatible with various smart home devices.

The sleek design of the H7150 models, featuring ultra-slim bezels and a stylish stand, enhances any home décor. The televisions incorporate energy-efficient technology, so users can enjoy a great viewing experience while being mindful of energy consumption.

In summary, the Samsung UN75H7150, UN65H7150, UN60H7150, and UN55H7150 offer a compelling combination of advanced features, high picture quality, and smart connectivity, making them ideal options for consumers seeking a versatile and high-performing TV for their home entertainment needs. Whether for binge-watching series, enjoying gaming, or hosting movie nights, these televisions provide an immersive experience sure to impress any viewer.