Samsung UN55H7150 Intermittent Wi-Fi, Netflix problems, Smart Hub Error Messages, Network Status

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Intermittent Wi-Fi

••Check the distance between the Modem/Router and the TV. The distance should not exceed 50ft (15.2 m).

••Verify that there are no obstacles between your TV and the Modem/Router. (Appliances, cordless phones, stone walls/fireplaces, etc. decrease Wi-Fi strength.)

••Check the cable that connects the Modem to the Router (if you use a separate Modem and Router) to see if it is in good condition. If it is not, replace the cable.

••Connect the TV to your Modem/Router using a CAT 7 cable, and then try to set up a wired network connection. (MENU > Network > Network Settings).

••Check Network Status (MENU > Network > Network Status) to see if the IP address is invalid, for example, 169.x.x.x. If it is, call your ISP to get a valid IP address, and then ask them to check the connection between your Modem and Router and the connection between the Modem / Router and the Internet.

••If you see a valid Mac address, call your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Netflix problems

••Verify that your Modem/Router is no more than 50 ft (15.2 m) away from the TV.

••Change the DNS to 8.8.8.8. Select MENU > Network > Network Status > DNS Server > Select Manually > DNS > enter 8.8.8.8 > OK

••Verify that the ESN for Netflix is valid. (Go to MENU > Support > Contact Samsung) Reset Netflix by selecting MENU > Smart Hub > Smart Hub Reset.

Smart Hub Error Messages

••Verify that the distance between the TV and the Modem/Router does not exceed 50 ft (15.2 m). ••Verify that the TV is connected to the network by checking the Network Status (MENU > Network >

Network Status).

••Reset Smart Hub by selecting the MENU > Smart Hub > Smart Hub Reset. ••Update the TV’s software (MENU > Support > Software Update). ••Wait 2 to 3 days for the issue to resolve itself.

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[UH7100-7150-ZA]BN68-05934A-01ENG.indb 27

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Contents LED TV English English Internet Security Smart HUB Features of your new TVContents Arrange the cables using the Cable Holder Turning on the TV and CablingTurning on and Controlling the TV Use these buttons according to Using the Remote ControlUsing the Remote Control Displaying and Using the On- Screen RemoteInstalling Batteries into the Remote Control Touch pad Using the Samsung Smart ControlManual chapter, Smart Features Smart Hub Buttons and FunctionsInstalling Batteries into the Samsung Smart Control Smart Hub Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Displaying Context-sensitive MenusLow Battery Alarm Window Reconnecting the Samsung Smart Control to the TVSet the Onscreen Remote Size option Displaying and Using the On-Screen RemoteMenu System Universal Remote Setup Switching Between Video SourcesUsing the Remote Control to Control External Devices Connecting the IR Extender CableUH7100-7150-ZABN68-05934A-01ENG.indb 2014-03-13 Basic Games Panel Functions Quickly Downloading and Installing a GameSmart Hub Games PanelOn TV Panel Functions Downloading and Installing an AppSamsung Apps Panel Functions On TV PanelBasic Movies & TV Shows Panel Functions Movies & TV Shows PanelAllowing Connections with a Computer or Mobile Device Playing ContentLaunching the e-Manual Using the e-ManualAdditional e-Manual Features Loading Pages using KeywordsUpdating the e-Manual to the Latest Version Saving System Eco Solution Energy Saving and check again Troubleshooting and MaintenanceTroubleshooting Issues Solutions and ExplanationsEnglish Multi Story Network TroubleshootingHow to Improve Your Wireless Signal Single StoryReduce wireless interference Adding a wireless repeaterNetwork Status Intermittent Wi-FiNetflix problems Smart Hub Error MessagesPreventing burn-in Eco Sensor and Screen BrightnessGetting Remote Support Caring for the TVHow Does Remote Support Work? Specifications Specifications, wall mounting, and other informationDecreasing Power Consumption Model name DimensionsStill image warning LicensesInstalling a Wall Mount Using the Wall Mount Adapter Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Vesa Wall Mount Kit Notes and SpecificationsProviding Proper Ventilation for Your TV Installation with a standTo Prevent the TV from Falling Securing the TV to the WallFCC Radiation Exposure Statement Warranty InformationSamsung Brand Products English This page is intentionally Left blank

UN60H7150, UN65H7150, UN55H7150, UN75H7150 specifications

The Samsung UN75H7150, UN65H7150, UN60H7150, and UN55H7150 are part of Samsung's H7150 series, offering a unique blend of advanced technology and impressive performance that caters to a wide variety of consumers. These Smart LED TVs come equipped with several features designed to enhance the viewing experience, making them popular choices among home entertainment enthusiasts.

One of the standout features of the H7150 series is the Full HD resolution, which provides stunning picture clarity and detail. With a 1080p resolution, viewers can enjoy their favorite shows, movies, and sports with impressive sharpness and vibrant color. The Precision Black technology adds depth to the blacks and enhances the overall picture contrast, creating a more dynamic visual experience.

These models are also designed with Samsung's Clear Motion Rate, enhancing motion clarity during fast-paced scenes. Whether it's an action movie or a sports game, this technology reduces motion blur and ensures a seamless viewing experience. Coupled with the Wide Color Enhancer Plus, the H7150 series delivers a broader spectrum of colors, resulting in vivid and lifelike visuals that bring content to life.

Smart TV functionality is another significant aspect of the Samsung H7150 series. Users can access a wealth of streaming services, apps, and content through an intuitive interface, making it easy to find and enjoy their favorites. The inclusion of Wi-Fi connectivity allows seamless streaming and browsing without the need for additional cables.

The Smart View feature further enhances usability, enabling users to mirror content from their smartphones or tablets directly to the TV screen. This functionality makes sharing photos, videos, and presentations effortless and enjoyable. Additionally, the H7150 series supports voice controls and is compatible with various smart home devices.

The sleek design of the H7150 models, featuring ultra-slim bezels and a stylish stand, enhances any home décor. The televisions incorporate energy-efficient technology, so users can enjoy a great viewing experience while being mindful of energy consumption.

In summary, the Samsung UN75H7150, UN65H7150, UN60H7150, and UN55H7150 offer a compelling combination of advanced features, high picture quality, and smart connectivity, making them ideal options for consumers seeking a versatile and high-performing TV for their home entertainment needs. Whether for binge-watching series, enjoying gaming, or hosting movie nights, these televisions provide an immersive experience sure to impress any viewer.