Samsung Support and Care for your UN65HU8700 TV

Page 30

Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust the TV settings for you

••Perform a factory reset on your TV

••Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

2. Open the menu on

Contact Center

your TV and go to

and ask for remote

the Support section.

support.

 

3.Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV. That's it!

Caring for the TV

‐‐If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

‐‐The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

English - 30

[HU8700F-ZA]BN68-06338A-01ENG.indb 30

2014-05-28 ￿￿ 9:32:05

Image 30
Contents Thank you for purchasing this Samsung product English English Internet Security Features of your new TV Smart HUBContents Arrange the cables using the Cable Holder Turning on the TV and CablingTurning on and Controlling the TV Upgrading the TV using a UHD Evolution Kit sold separately Using the Remote Control Using the Remote ControlInstalling Batteries into the Remote Control Buttons and Functions Using the Samsung Smart ControlManual chapter, Smart Features Smart Hub Touch padInstalling Batteries into the Samsung Smart Control Displaying Context-sensitive Menus Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Smart HubReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionConnecting the IR Extender Cable Switching Between Video SourcesUsing the Remote Control to Control External Devices Menu System Universal Remote SetupHU8700F-ZABN68-06338A-01ENG.indb 2014-05-28 Games Panel Quickly Downloading and Installing a GameSmart Hub Basic Games Panel FunctionsOn TV Panel Downloading and Installing an AppSamsung Apps Panel Functions On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceLoading Pages using Keywords Using the e-ManualAdditional e-Manual Features Launching the e-ManualUpdating the e-Manual to the Latest Version Issues Solutions and Explanations Troubleshooting and MaintenanceTroubleshooting Saving System Eco Solution Energy Saving and check againEnglish Single Story Network TroubleshootingHow to Improve Your Wireless Signal Multi Story Adding a wireless repeater Reduce wireless interferenceSmart Hub Error Messages Intermittent Wi-FiNetflix problems Network StatusEco Sensor and Screen Brightness Preventing burn-inHow Does Remote Support Work? Getting Remote SupportCaring for the TV Call the Samsung Open the menu on Contact CenterSpecifications Decreasing Power ConsumptionDimensions Hear the abundant sound LicensesStill image warning Vesa Wall Mount Kit Notes and Specifications Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Installing a Wall Mount Using the Wall Mount AdapterInstallation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English