Samsung UN65HU7250 user manual Troubleshooting, Issues Solutions and Explanations

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05.Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).

Issues

Solutions and Explanations

 

 

Flickering and Dimming

Try disabling some of the TV's energy efficiency features.

 

Disable Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy

 

Saving (System > Eco Solution > Energy Saving) and check again.

 

 

Screen Color is Not Correct

Run a Self Diagnosis Picture Test (Support > Self Diagnosis > Picture Test).

 

If the picture problem is caused by the TV, the problem should be visible

 

in the Picture Test. If the problem is not visible, next confirm that the TV's

 

video input ports are connected to the correct external video device output

 

ports and that none of the connections are loose. Finally, if possible, test

 

your external video devices by connecting them to another TV.

 

 

Screen Brightness

Adjust the following settings:

 

Navigate to Picture and adjust Backlight, Contrast, Brightness, Sharpness,

 

Color, Tint (G/R) and other picture quality adjustment settings.

 

 

Blurred Images

Turn on Auto Motion Plus (Picture > Picture Options > Auto Motion Plus).

 

 

Unwanted Powering Off

Check if Sleep Timer (System > Time > Sleep Timer) has been enabled.

 

Sleep Timer automatically turns off the TV after an amount of time that

 

you select. If the Sleep Timer has not been enabled, see if No Signal Power

 

Off (System > Eco Solution > No Signal Power Off) or Auto Power Off

 

(System > Eco Solution > Auto Power Off) has been enabled. No Signal

 

Power Off turns off the TV if no signal has been received by the TV for a

 

specified period time. Auto Power Off turns off the TV if there has been no

 

user input in four hours.

 

 

Trouble Powering On

Confirm that the power cord is connected and that the remote has live

 

batteries and is functioning correctly. If the power cord is connected

 

properly and the remote control is operating normally, there might be

 

a problem with the antenna cable connection or the cable/satellite box

 

might not be turned on. Check the antenna connection or turn on the

 

cable/satellite box.

 

 

Stand Assembly

If you have any trouble assembling the stand, review the stand assembly

 

instruction in the Quick Start Guide.

 

 

Cannot Find a Channel

Re-run Setup (Go to MENU > System > Setup) or run Auto Program. (Go to

 

MENU > Broadcasting > Auto Program).

 

 

‐‐For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/spsn.

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[HU7200-ZA]BN68-06542A-00ENG.indb 22

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Contents Thank you for purchasing this Samsung product English English Internet Security Features of your new TV Smart HUBContents Matching Cable Plugs to Cable Ports Remote control sensorTurning on and Controlling the TV Open Smart Hub Open the menu. m RUpgrading the TV using a UHD Evolution Kit sold separately Buttons and Functions Manual chapter, Smart Features Smart HubTouch pad Installing Batteries into the Samsung Smart Control Displaying Context-sensitive Menus Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Smart HubReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionConnecting the IR Extender Cable Switching Between Video SourcesUsing the Remote Control to Control External Devices Menu System Universal Remote SetupHU7200-ZABN68-06542A-00ENG.indb 2014-07-07 Basic Games Panel Functions Quickly Downloading and Installing a GameGames Panel Samsung Apps PanelOn TV Panel Downloading and Installing an AppSamsung Apps Panel Functions On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceLaunching the e-Manual Additional e-Manual FeaturesLoading Pages using Keywords If a description doesnt fit on a single screenUpdating the e-Manual to the Latest Version Saving System Eco Solution Energy Saving and check again TroubleshootingIssues Solutions and Explanations Menu Broadcasting Auto ProgramEnglish Single Story Network TroubleshootingHow to Improve Your Wireless Signal Multi StoryAdding a wireless repeater Reduce wireless interferenceSmart Hub Error Messages Intermittent Wi-FiNetflix problems Network StatusEco Sensor and Screen Brightness Preventing burn-inCaring for the TV Getting Remote SupportHow Does Remote Support Work? Specifications Decreasing Power ConsumptionDimensions Licenses Still image warningInstalling the Wall Mount Kit Mounting the TV on a Wall Using the Wall Mount Kit OptionalVesa Wall Mount Kit Notes and Specifications Installation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English This page is intentionally Left blank

UN65HU7250 specifications

The Samsung UN65HU7250 is a cutting-edge 65-inch Ultra HD television that redefines home entertainment with its remarkable features and advanced technology. As part of Samsung's esteemed HU7250 series, this TV combines stunning visuals with intelligent performance, making it a prime choice for discerning viewers.

One of the standout features of the UN65HU7250 is its 4K resolution, which delivers an impressive 3840 x 2160 pixel count. This Ultra HD resolution provides four times the pixel density of traditional Full HD TVs, resulting in breathtaking detail and clarity. Every scene comes to life with vibrant colors and sharp images, making it ideal for watching movies, sports, and playing video games. The Ultra Clear Panel technology further enhances this experience by minimizing reflections and providing deep blacks, allowing viewers to enjoy content with minimal distraction from ambient light.

The UN65HU7250 is equipped with Samsung's proprietary Smart TV platform, offering an intuitive and user-friendly interface. This platform provides access to an extensive range of apps and streaming services, including popular options like Netflix, YouTube, and Hulu. The Smart Hub feature categorizes content neatly, allowing users to navigate effortlessly between live TV, apps, and connected devices.

Performance-wise, the UN65HU7250 boasts a powerful Quad-Core processor that ensures smooth multitasking and quick load times. Coupled with Samsung’s PurColor technology, it delivers a wider color palette, resulting in more realistic and vivid images. Furthermore, the UHD Upscaling feature enhances lower-resolution content, transforming it to near 4K quality, ensuring that all your favorite shows and movies look their best, regardless of their original resolution.

In terms of design, the UN65HU7250 features a sleek and modern aesthetic with ultra-slim bezels that maximize the screen area for a more immersive viewing experience. The TV is also equipped with multiple connectivity options, including HDMI and USB ports, enabling easy connection to external devices such as gaming consoles, Blu-ray players, and sound systems.

In summary, the Samsung UN65HU7250 is a feature-rich Ultra HD television that merges stunning visuals with intelligent technology. Its powerful performance, vast smart capabilities, and stylish design make it an excellent choice for those seeking a premium viewing experience in their living rooms. Whether for cinematic entertainment or everyday viewing, the UN65HU7250 is built to impress.