Samsung UN65HU7250 Intermittent Wi-Fi, Netflix problems, Smart Hub Error Messages, Network Status

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Intermittent Wi-Fi

••Check the distance between the Modem/Router and the TV. The distance should not exceed 50ft (15.2 m).

••Verify that there are no obstacles between your TV and the Modem/Router. (Appliances, cordless phones, stone walls/fireplaces, etc. decrease Wi-Fi strength.)

••Check the cable that connects the Modem to the Router (if you use a separate Modem and Router) to see if it is in good condition. If it is not, replace the cable.

••Connect the TV to your Modem/Router using a CAT 7 cable, and then try to set up a wired network connection. (MENU > Network > Network Settings).

••Check Network Status (MENU > Network > Network Status) to see if the IP address is invalid, for example, 169.x.x.x. If it is, call your ISP to get a valid IP address, and then ask them to check the connection between your Modem and Router and the connection between the Modem / Router and the Internet.

••If you see a valid Mac address, call your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Netflix problems

••Verify that your Modem/Router is no more than 50 ft (15.2 m) away from the TV.

••Change the DNS to 8.8.8.8. Select MENU > Network > Network Status > DNS Server > Select Manually > DNS > enter 8.8.8.8 > OK

••Verify that the ESN for Netflix is valid. (Go to MENU > Support > Contact Samsung) Reset Netflix by selecting MENU > Smart Hub > Smart Hub Reset.

Smart Hub Error Messages

••Verify that the distance between the TV and the Modem/Router does not exceed 50 ft (15.2 m). ••Verify that the TV is connected to the network by checking the Network Status (MENU > Network >

Network Status).

••Reset Smart Hub by selecting the MENU > Smart Hub > Smart Hub Reset. ••Update the TV’s software (MENU > Support > Software Update). ••Wait 2 to 3 days for the issue to resolve itself.

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[HU7200-ZA]BN68-06542A-00ENG.indb 26

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Contents Thank you for purchasing this Samsung product English English Internet Security Features of your new TV Smart HUBContents Matching Cable Plugs to Cable Ports Remote control sensorTurning on and Controlling the TV Open Smart Hub Open the menu. m RUpgrading the TV using a UHD Evolution Kit sold separately Touch pad Manual chapter, Smart Features Smart HubButtons and Functions Installing Batteries into the Samsung Smart Control Displaying Context-sensitive Menus Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Smart HubReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionConnecting the IR Extender Cable Switching Between Video SourcesUsing the Remote Control to Control External Devices Menu System Universal Remote SetupHU7200-ZABN68-06542A-00ENG.indb 2014-07-07 Basic Games Panel Functions Quickly Downloading and Installing a GameGames Panel Samsung Apps PanelOn TV Panel Downloading and Installing an AppSamsung Apps Panel Functions On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceLaunching the e-Manual Additional e-Manual FeaturesLoading Pages using Keywords If a description doesnt fit on a single screenUpdating the e-Manual to the Latest Version Saving System Eco Solution Energy Saving and check again TroubleshootingIssues Solutions and Explanations Menu Broadcasting Auto ProgramEnglish Single Story Network TroubleshootingHow to Improve Your Wireless Signal Multi StoryAdding a wireless repeater Reduce wireless interferenceSmart Hub Error Messages Intermittent Wi-FiNetflix problems Network StatusEco Sensor and Screen Brightness Preventing burn-inHow Does Remote Support Work? Getting Remote SupportCaring for the TV Specifications Decreasing Power ConsumptionDimensions Licenses Still image warningVesa Wall Mount Kit Notes and Specifications Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Installation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English This page is intentionally Left blank

UN65HU7250 specifications

The Samsung UN65HU7250 is a cutting-edge 65-inch Ultra HD television that redefines home entertainment with its remarkable features and advanced technology. As part of Samsung's esteemed HU7250 series, this TV combines stunning visuals with intelligent performance, making it a prime choice for discerning viewers.

One of the standout features of the UN65HU7250 is its 4K resolution, which delivers an impressive 3840 x 2160 pixel count. This Ultra HD resolution provides four times the pixel density of traditional Full HD TVs, resulting in breathtaking detail and clarity. Every scene comes to life with vibrant colors and sharp images, making it ideal for watching movies, sports, and playing video games. The Ultra Clear Panel technology further enhances this experience by minimizing reflections and providing deep blacks, allowing viewers to enjoy content with minimal distraction from ambient light.

The UN65HU7250 is equipped with Samsung's proprietary Smart TV platform, offering an intuitive and user-friendly interface. This platform provides access to an extensive range of apps and streaming services, including popular options like Netflix, YouTube, and Hulu. The Smart Hub feature categorizes content neatly, allowing users to navigate effortlessly between live TV, apps, and connected devices.

Performance-wise, the UN65HU7250 boasts a powerful Quad-Core processor that ensures smooth multitasking and quick load times. Coupled with Samsung’s PurColor technology, it delivers a wider color palette, resulting in more realistic and vivid images. Furthermore, the UHD Upscaling feature enhances lower-resolution content, transforming it to near 4K quality, ensuring that all your favorite shows and movies look their best, regardless of their original resolution.

In terms of design, the UN65HU7250 features a sleek and modern aesthetic with ultra-slim bezels that maximize the screen area for a more immersive viewing experience. The TV is also equipped with multiple connectivity options, including HDMI and USB ports, enabling easy connection to external devices such as gaming consoles, Blu-ray players, and sound systems.

In summary, the Samsung UN65HU7250 is a feature-rich Ultra HD television that merges stunning visuals with intelligent technology. Its powerful performance, vast smart capabilities, and stylish design make it an excellent choice for those seeking a premium viewing experience in their living rooms. Whether for cinematic entertainment or everyday viewing, the UN65HU7250 is built to impress.
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