Getting Remote Support
Samsung Remote Support service offers you
••Diagnose your TV
••Adjust the TV settings for you
••Perform a factory reset on your TV
••Install recommended firmware updates
How Does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung | 2. Open the menu on | 3. Select Remote | 4. The agent will then |
Contact Center | your TV and go to | Management, | access your TV. |
and ask for remote | the Support section. | and then read and | That's it! |
support. |
| agree to the service |
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| agreements. When |
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| the PIN screen |
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| appears, provide the |
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| PIN number to the |
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| agent. |
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Caring for the TV
‐‐If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.
‐‐The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a