Samsung UN55HU8700 manual More help

Page 52

More help

REQUIRE ASSISTANCE

WITH YOUR PRODUCT?

Purchase any Samsung TV and you’ll enjoy the convenience of Samsung Service. If you require any assistance with your TV, ﬁrst try any of Samsung’s helpful support options listed here.

Tech Support and Chat

twww.samsung.com/support

Remote Support

tSamsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely diagnose your TV.

Troubleshooting

tFor more quick solutions to common issues, see Troubleshooting and Maintenance in the user’s manual.

Built-in user manual

tOn the Samsung Smart Control, press the KEYPAD button, and then select e-Manual on the On-Screen Remote. You can also select Support > e-Manual in the TV’s menu.

Scan the QR code to view our helpful How-to Videos

Scan this with your smart phone to see helpful videos.

For Remote Support:

1Call the Samsung Contact Center at

1-800-SAMSUNG and ask for remote support.

2Open the menu on your TV and go to the Support section.

3Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4The agent accesses your TV.

If you experience issues, please do not take the TV back to the store.

In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung.com/spsn for support and warranty service.

Image 52

Contents Thank you for purchasing this Samsung product English English Internet Security Features of your new TV Smart HUBContents Arrange the cables using the Cable Holder Remote control sensorTurning on and Controlling the TV Open Smart Hub Open the menu. m RUpgrading the TV using a UHD Evolution Kit sold separately Using the Remote Control Using the Remote ControlInstalling Batteries into the Remote Control Buttons and Functions Touch padInstalling Batteries into the Samsung Smart Control Using the Touch Pad and the Directional Buttons Moving the Focus or PointerDisplaying Context-sensitive Menus in Smart Hub Changing the Smart Hub PanelReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionSwitching Between Video Sources Using the Remote Control to Control External DevicesConnecting the IR Extender Cable Menu System Universal Remote SetupPage Quickly Downloading and Installing a Game Games PanelBasic Games Panel Functions Samsung Apps PanelDownloading and Installing an App Samsung Apps Panel FunctionsOn TV Panel On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceAdditional e-Manual Features Loading Pages using KeywordsLaunching the e-Manual If a description doesnt fit on a single screenUpdating the e-Manual to the Latest Version Troubleshooting Issues Solutions and ExplanationsSaving System Eco Solution Energy Saving and check again Menu Broadcasting Auto ProgramTo the TV and external devices Network Troubleshooting How to Improve Your Wireless SignalSingle Story Multi StoryAdding a wireless repeater Reduce wireless interferenceNetflix problems Intermittent Wi-FiSmart Hub Error Messages Eco Sensor and Screen Brightness Preventing burn-inGetting Remote Support Caring for the TVHow Does Remote Support Work? Call the Samsung Open the menu on Contact CenterSpecifications Decreasing Power ConsumptionDimensions Licenses Hear the abundant soundStill image warning Mounting the TV on a Wall Using the Wall Mount Kit Optional Installing the Wall Mount KitVesa Wall Mount Kit Notes and Specifications Installing a Wall Mount Using the Wall Mount AdapterInstallation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English Country Customer Care Web Site Address Center Canada SamsungSamsung Smart TV Unpack Assemble Insert 4 screws, and then use a Cable/Satellite/DVR Audio Cable/SAT box Smart Control Pairing the Samsung Smart Control Again Initial Setup Common issues More help Multiroom Link Connecting to Your Network Connecting to a network if you have a HUB Grouping Listening to Audio or Music in Multiroom Mode Home Entertainment System ` Setting Up Multiroom Blu-ray Audio Using the Multiroom App Listening to Audio or Music in Surround Sound Mode ` Setting Up Surround+Soundbar Mode Using the Multiroom App Page Page Page Page Page Page Important Safety Precautions Regulatory Compliance Statements Bsmi Class a Notice LCD Important Safety Instructions UL Only Euii