Samsung UN55HU8700 manual Getting Remote Support, Caring for the TV, How Does Remote Support Work?

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Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•Diagnose your TV

•Adjust the TV settings for you

•Perform a factory reset on your TV

•Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung	2. Open the menu on
Contact Center	your TV and go to
and ask for remote	the Support section.
support.

3.Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV. That's it!

Caring for the TV

‐If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

‐The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

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Contents Thank you for purchasing this Samsung product English English Internet Security Features of your new TV Smart HUBContents Turning on and Controlling the TV Arrange the cables using the Cable HolderRemote control sensor Open Smart Hub Open the menu. m RUpgrading the TV using a UHD Evolution Kit sold separately Using the Remote Control Using the Remote ControlInstalling Batteries into the Remote Control Buttons and Functions Touch padInstalling Batteries into the Samsung Smart Control Displaying Context-sensitive Menus in Smart Hub Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Changing the Smart Hub PanelReconnecting the Samsung Smart Control to the TV Low Battery Alarm WindowDisplaying and Using the On-Screen Remote Set the Onscreen Remote Size optionConnecting the IR Extender Cable Switching Between Video SourcesUsing the Remote Control to Control External Devices Menu System Universal Remote SetupPage Basic Games Panel Functions Quickly Downloading and Installing a GameGames Panel Samsung Apps PanelOn TV Panel Downloading and Installing an AppSamsung Apps Panel Functions On TV Panel FunctionsMovies & TV Shows Panel Basic Movies & TV Shows Panel FunctionsPlaying Content Allowing Connections with a Computer or Mobile DeviceLaunching the e-Manual Additional e-Manual FeaturesLoading Pages using Keywords If a description doesnt fit on a single screenUpdating the e-Manual to the Latest Version Saving System Eco Solution Energy Saving and check again TroubleshootingIssues Solutions and Explanations Menu Broadcasting Auto ProgramTo the TV and external devices Single Story Network TroubleshootingHow to Improve Your Wireless Signal Multi StoryAdding a wireless repeater Reduce wireless interferenceIntermittent Wi-Fi Netflix problemsSmart Hub Error Messages Eco Sensor and Screen Brightness Preventing burn-inHow Does Remote Support Work? Getting Remote SupportCaring for the TV Call the Samsung Open the menu on Contact CenterSpecifications Decreasing Power ConsumptionDimensions Hear the abundant sound LicensesStill image warning Vesa Wall Mount Kit Notes and Specifications Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Installing a Wall Mount Using the Wall Mount AdapterInstallation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English Country Customer Care Web Site Address Center Canada SamsungSamsung Smart TV Unpack Assemble Insert 4 screws, and then use a Cable/Satellite/DVR Audio Cable/SAT box Smart Control Pairing the Samsung Smart Control Again Initial Setup Common issues More help Multiroom Link Connecting to Your Network Connecting to a network if you have a HUB Grouping Listening to Audio or Music in Multiroom Mode Home Entertainment System ` Setting Up Multiroom Blu-ray Audio Using the Multiroom App Listening to Audio or Music in Surround Sound Mode ` Setting Up Surround+Soundbar Mode Using the Multiroom App Page Page Page Page Page Page Important Safety Precautions Regulatory Compliance Statements Bsmi Class a Notice LCD Important Safety Instructions UL Only Euii