Samsung UN55HU6950 manual English

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Issues

Solutions and Explanations

The TV won’t turn on.

Make sure the AC power cord is securely plugged in to the wall outlet and

 

the TV.

 

Make sure the wall outlet is working.

 

Try pressing the P button on the TV to make sure the problem is not the

 

remote. If the TV turns on, refer to “Remote control does not work” below.

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected

 

to the TV and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-

 

ray etc) to match the TV's input connections. For example, if an external

 

device’s output is HDMI, it should be connected to an HDMI input on the

 

TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and then reconnecting the

 

device’s power cable.

The remote control does not

Replace the remote control batteries. Make sure the batteries are installed

work.

with their poles (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote

Program the Cable/Set remote control to operate the TV. Refer to the

control doesn’t turn the

Cable/Set-Top-Box user manual for the SAMSUNG TV code.

TV on or off or adjust the

 

volume.

 

 

 

This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV's menu (Screen MENU > Support > Software Update > Update now or Screen MENU > Support > Software Update > Auto Update).

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Contents Thank you for purchasing this Samsung product English English Internet Security Smart HUB Features of your new TVContents Open Smart Hub Open the menu. m R Arrange the cables using the Cable HolderRemote control sensor Turning on and Controlling the TVUpgrading the TV using a UHD Evolution Kit sold separately Touch pad Manual chapter, Smart Features Smart HubButtons and Functions Installing Batteries into the Samsung Smart Control Changing the Smart Hub Panel Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Displaying Context-sensitive Menus in Smart HubLow Battery Alarm Window Reconnecting the Samsung Smart Control to the TVSet the Onscreen Remote Size option Displaying and Using the On-Screen RemoteMenu System Universal Remote Setup Switching Between Video SourcesUsing the Remote Control to Control External Devices Connecting the IR Extender CablePage Samsung Apps Panel Quickly Downloading and Installing a GameGames Panel Basic Games Panel FunctionsOn TV Panel Functions Downloading and Installing an AppSamsung Apps Panel Functions On TV PanelBasic Movies & TV Shows Panel Functions Movies & TV Shows PanelAllowing Connections with a Computer or Mobile Device Playing ContentIf a description doesnt fit on a single screen Additional e-Manual FeaturesLoading Pages using Keywords Launching the e-ManualUpdating the e-Manual to the Latest Version Menu Broadcasting Auto Program TroubleshootingIssues Solutions and Explanations Saving System Eco Solution Energy Saving and check againEnglish Multi Story Network TroubleshootingHow to Improve Your Wireless Signal Single StoryReduce wireless interference Adding a wireless repeaterSmart Hub Error Messages Intermittent Wi-FiNetflix problems Preventing burn-in Eco Sensor and Screen BrightnessHow Does Remote Support Work? Getting Remote SupportCaring for the TV Specifications Specifications, wall mounting, and other informationDecreasing Power Consumption DimensionsStill image warning LicensesVesa Wall Mount Kit Notes and Specifications Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Providing Proper Ventilation for Your TV Installation with a standTo Prevent the TV from Falling Securing the TV to the WallFCC Radiation Exposure Statement Warranty InformationSamsung Brand Products English Canada Samsung Country Customer Care Web Site Address CenterSamsung Smart TV Unpack Assemble M4 X L12 Cable/Satellite/DVR Audio Cable/SAT box Smart Control Pairing the Samsung Smart Control Again Initial Setup Common issues More help Lllllllllllllllllllllllllllllllllllllllll Wiring the Mains Power Supply PlugUK Only Important Safety Instructions UL Only Important Safety Precautions Regulatory Compliance Statements ESSM/ Class a Notice