Samsung 4240 No sound or picture, Check that you have pressed the I button On/Off, Power button

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BN68-00597A-01 4/2/04 6:40 PM Page 65

Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote control
		has been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents PDP-TELEVISION Screen Image retention WarrantyCell Defect HeightSold Separately Power CordOwner’s Instructions Contents Symbols Depending on your model Actual configuration on your PDP may be differentFor further details about connection, refer to pages 55~59 Depending on your modelInfrared Remote Control Angle of the PDP can be up to 20 degrees left/right Inserting the Batteries in the Remote ControlWall Mount Bracket Plastic Hanger Installing the Display on the Wall Attachment PanelConnecting External Devices to the PDP Connecting a Satellite Receiver or Decoder Connecting to an Aerial or Cable Television NetworkRear of the PDP Use the 3M/5M/7M cable supplied by SamsungMains lead is attached to the rear of your PDP Switching On and OffRemote control is used mainly to Becoming Familiar with the Remote ControlChange channels and adjust the volume Display the on-screen menu systemSetting Up Your Remote Control To start the search, press the Enter button Plug & Play FeatureChoosing Your Language If you want to reset this featureSee Storing Channels AutomaticallyBG DK I L Storing ChannelsManuallyAuto PAL Secam or Auto NT3.58 NT4.43 PAL60 Channel mode Skipping unwanted channels Skipping Unwanted ChannelsSorting the Stored Channels Assigning Names to Channels Using the LNA Low Noise Amplifier Feature Activating the child lock Activating the Child LockDynamic Standard Movie Custom High Middle Low Custom Displaying InformationChanging the Picture Standard Custom Options available in PC, DVI Mode Contrast Adjusting the Picture SettingsBrightness, Sharpness Colour Tone Cool2, Cool1, Normal, Warm1, Warm2Custom PC mode only Colour1 Colour2 Colour3 Adjusting the Picture Settings PC or DVI ModePreset to the PC mode by using the Source button Setting the Picture PC ModeSetting the Picture PC Mode If reception is weak, you can fine tune a channel manually Using the Fine TuneColour System and Sound System settings are correct Freezing the Current Picture Viewing the Channel Scan PictureResult Main menu is displayed Result Options available in the Channel group areSelecting the Picture Size Positioning and Sizing the screen using ZoomPC to DVI Mode DNIeTM Digital Natural Image engine Selecting the Film ModeSelect the option Off or On Setting the Blue ScreenSetting the Melody Sound Viewing the Picture In Picture PIP Table of PIP SettingsButtons Feature Easy functions of remote controlPicture Button after changing the subUsing the Digital NR Digital Noise Reduction Feature Standard Music Movie Speech Custom Changing the Sound StandardAdjusting the Volume Automatically Adjusting the Sound SettingsStereo Setting the TruSurround XTSelecting the Internal Mute Selecting the Sound Mode depending on the model Setting the Sleep Timer Setting and Displaying the Current Time Absent Power Off Switching the Television On and Off AutomaticallySatellite STB, AV Receiver, DVD Receiver, Game Viewing an External Signal SourceAV1, AV2, AV3, S-Video1,S-Video2,Component1 Redirecting an Input to the External Output Contents Teletext FeaturePress the TTX/MIX button again Displaying the Teletext InformationTo display Press Selecting Display OptionsSelecting a Teletext TeleWeb Feature Option Bookmarking the current Using the TeleWeb Menu after Displaying the TeleWebEntering the bookmarked URL Opening the HomeTeleWeb Easy Accessing the TeleWeb Service via the Remote ControlInput/Output Specification Connecting to the External DevicesRear of the TV InputRear of the TV Side of the TV Connecting to the S-Video InputConnecting to the PC Input Connecting to the DVI InputConnecting Additional Speakers Connecting to the Component InputTo Display the DVD Home Theater Connecting and Using the Home Theater SystemConnecting the Home Theater System This speaker installation guide is for the 4240 Model Installing the SpeakersHow to Assemble the Speakers Wall Mount Shown at left is a typical screen for Display dialog box Bit colourNVidia chipset Video Signal Dot x Line Vertical HorizontalPC Input Connector Scart Connector AV1/AV2/AV3DVI Input Connector 15PinCheck the picture contrast and brightness settings Power buttonCheck the volume Normal picture but no sound Check the volume003, 024 Programming the Remote Control for Other Components019, 023 Wamer amex040, 047, 050, 052, 060, 063, 065, 066, 067 NECAfter Sales Service