Troubleshooting
Before contacting the Samsung
If you cannot solve the problem using the instructions below, note the model and serial number of the PDP Display and contact your local dealer.
No sound or picture
Check that the mains lead has been connected to a wall socket.
Check that you have pressed the 
(Power) button (On/Off) on the front panel or press the ON button on the remote control.
Check the picture contrast and brightness settings.
Check the volume.
Check if Internal Mute is set to On.
Normal picture but no sound
Check the volume.
Check whether the volume MUTE button on the remote control has been pressed.
No picture or black and white picture
Adjust the Color settings.
Sound and picture interference
Try to identify the electrical appliance that is affecting the PDP Display, then move it further away.
Plug the PDP Display into a different main socket.
Remote control malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check that the “+” and
Check that the batteries are drained.
Screen is black and power indicator light blinks steadily
On your computer check; Power, Signal Cable.
The PDP Display is using its power management system.
Move the computer’s mouse or press any key on the keyboard.
On your equipment check (STB, DVD, etc) ; Power, Signal Cable.
Press the Source button on the panel or remote control.
Turn the PDP Display off and on.
The damaged picture appears in the corner of the screen.
If Just Scan is selected in some external devices, the damaged picture may appear in the corner of the screen. This symptom is caused by external devices, not PDP Display.
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