Samsung PN51F4500 Minutes if there is no signal, There is no picture/video, External devices

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Issues

Solutions and Explanations

 

 

No Picture, No Video

 

 

 

The TV will not turn on.

• Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote

 

control. If the TV turns on, refer to ‘Remote control does not work’ below.

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the System menu.

 

• If your PC is connected to the TV, check your PC's power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When you are watching TV programs from an antenna, the TV will turn off after 10 - 15

 

minutes if there is no signal.

There is no picture/video.

• Check the cable connections. (Remove and reconnect all cables connected to the TV and

 

external devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the

 

connections to the TV input. For example, if an external device’s output is HDMI, it should

 

be connected to an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote

 

control.

 

• Reboot the connected device by disconnecting and then reconnecting the device’s power

 

cable.

Antenna(Air / Cable) Connection

 

 

 

The TV is not receiving all channels.

• Make sure the coaxial cable is connected securely.

 

• Run Auto Program to add available channels to the channel list. There are 3 options, STD,

 

HRC and IRC. Most cable systems use STD.

 

• Verify the antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1.

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock,

• The compression of video contents may cause picture distortion, especially in programs

error, small block, dots, pixelization.

with fast moving pictures such as sports programs and action movies.

 

• A weak signal can cause picture distortion. This is not a TV problem.

Others

 

 

 

Purple/green rolling horizontal bars

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this

and buzzing noise from the TV

indicates that the set-top-box has a grounding issue. Replace the Component video cables

speakers with Component cable

with an HDMI connection.

connection.

 

Plasma TV is making humming noise.

• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the

 

electrical charges that are used to create the images on the screen.

 

• If the humming sound is loud, you may have set the brightness on the TV too high. Try

 

setting the brightness lower.

 

• You can also have loud humming if the back of your Plasma TV is too close to a wall or

 

other hard surface. Also try rerouting your connection cables.

 

• Improper installation of the wall mount can create excessive noise.

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Contents Canada BN68-04798A-01Important Safety Instructions Risk of Electric SHOCK. do not OpenScreen Image retention Important User InformationProviding Proper Ventilation for Your TV InchesInput Cables Sold Separately List of FeaturesAccessories and Cables Audio connection Making ConnectionsTV Side Panel VHF/UHF Antenna Cable TV Rear PanelDisplay Modes for Hdmi Input +/+Installing batteries Battery size AAA Remote Control ButtonsInstalling the Batteries Into the Remote CC Controls the caption decoderIf You Want to Re-run Setup Configuring the Basic Settings in Initial SetupHow to Use Edit Name Changing the Input SourceHow to Operate the Main Menu OSD On Screen Display How to Navigate MenusUsing the TV’s Controller Panel Key Standby modeButton How to View the e-ManualScreen Display How to search for a topic on the index Viewing the ContentsUsing the Zoom mode Troubleshooting For a channel that is broadcasting true HD content Issues Solutions and ExplanationsSignal Low at maximum volume Your TVSetting the brightness lower Minutes if there is no signalMake sure your connected devices are powered on There is no picture/videoRemote control does not work Screen SD 43 contentsImage Retention Burn In Issue Using cables with 90 degree connectorsWall Mount Kit Specifications Vesa Installing the Wall Mount OptionalInstalling the Wall Mount Kit Wall or Ceiling MountingTV-Holder Kit Sold Separately Installing the TV-HolderSecuring the TV to the Wall TV-Holder BN96-15753ALicense Storage and MaintenanceAnti-theft Kensington Lock OptionalSpecifications Supported Videos Formats Supported Music Formats Supported Subtitle FormatsSupported Photos Formats Plasma Display Warranty InformationCategories Parts Labor Projector