Samsung PN51F4500 Screen SD 43 contents, Have aspect ratios different from your TV, Or video

Page 15

Issues

Solutions and Explanations

 

 

The picture will not display in full

• HD channels will have black bars on either side of the screen when displaying up scaled

screen.

SD (4:3) contents.

 

• Black bars will appear on the top and bottom of the screen when you watch movies that

 

have aspect ratios different from your TV.

 

• Adjust the picture size option on your external device or change the TV to full screen.

 

 

Image Retention (Burn In) Issue.

• To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn

 

reduction technology. Pixel Shift lets you set the picture so it moves slightly up and down

 

(Vertical Line) and side to side (Horizontal Dot). The regular, slight movement of the picture

 

reduces screen burn in.

 

 

The remote control does not work.

• Replace the remote control batteries. Make sure you insert them with the plus and minus

 

ends in the correct direction.

 

• Clean the transmission window located on the top of the remote control.

 

• Try pointing the remote control directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set

does not turn the TV on or off, or

top box user manual for the SAMSUNG TV code.

adjust the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV and adjust the external device’s output resolution

appears.

accordingly. Refer to resolution settings in this manual.

 

 

Caption on the TV menu is greyed

• You cannot select Caption in the TV menu when watching content from a device

out.

connected via HDMI or Component.

 

• Caption must be activated on the external device.

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

TV Signal Information is unavailable

• This function is only available for digital channels the TV receives from an Antenna / RF/

in the Self Diagnosis Test menu.

Coax connection.

 

 

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble it.

 

 

The Broadcasting menu is greyed

• The Broadcasting menu is only available when you select the TV source.

out (unavailable).

 

 

 

Your settings are lost after 30 minutes

• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes.

or every time the TV is turned off.

If you want to change the settings from Store Demo mode to Home Use, press the

 

SOURCE button to select TV mode, and go to MENU → Support → Use Mode.

 

 

You have intermittent loss of audio

• Check the cable connections and reconnect them.

or video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the

 

cables are flexible enough for long term use. If mounting the TV to the wall, we recommend

 

using cables with 90 degree connectors.

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using an HDMI or Component source.

 

 

You see small particles when you

• This is part of the product’s design and is not a defect.

look closely at the edge of the frame

 

of the TV.

 

 

 

The POP (the TV’s internal banner ad)

• Go to MENU → Support → Use Mode, and then select Home Use.

appears on the screen.

 

 

 

The message “This file may not be

• This may appear because the content has a high bit rate. The content generally will play,

played properly.” appears.

but could experience some playability issues.

Some functions and pictures shown in this manual are available on specific models only.

To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (Go to samsung.com→ Support).

English - 15

PF4500_5300-ZA_ENG-US.indd 15

2013-01-21 �� 10:38:07

Image 15
Contents BN68-04798A-01 CanadaRisk of Electric SHOCK. do not Open Important Safety InstructionsInches Important User InformationProviding Proper Ventilation for Your TV Screen Image retentionList of Features Accessories and CablesInput Cables Sold Separately VHF/UHF Antenna Cable TV Rear Panel Making ConnectionsTV Side Panel Audio connection+/+ Display Modes for Hdmi InputCC Controls the caption decoder Remote Control ButtonsInstalling the Batteries Into the Remote Installing batteries Battery size AAAChanging the Input Source Configuring the Basic Settings in Initial SetupHow to Use Edit Name If You Want to Re-run SetupStandby mode How to Navigate MenusUsing the TV’s Controller Panel Key How to Operate the Main Menu OSD On Screen DisplayHow to View the e-Manual Screen DisplayButton Viewing the Contents Using the Zoom modeHow to search for a topic on the index Troubleshooting Low at maximum volume Your TV Issues Solutions and ExplanationsSignal For a channel that is broadcasting true HD contentThere is no picture/video Minutes if there is no signalMake sure your connected devices are powered on Setting the brightness lowerUsing cables with 90 degree connectors Screen SD 43 contentsImage Retention Burn In Issue Remote control does not workWall or Ceiling Mounting Installing the Wall Mount OptionalInstalling the Wall Mount Kit Wall Mount Kit Specifications VesaTV-Holder BN96-15753A Installing the TV-HolderSecuring the TV to the Wall TV-Holder Kit Sold SeparatelyOptional Storage and MaintenanceAnti-theft Kensington Lock LicenseSpecifications Supported Videos Formats Supported Subtitle Formats Supported Photos FormatsSupported Music Formats Projector Warranty InformationCategories Parts Labor Plasma Display