Samsung PS-50P4H1 manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote control
		has been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents PDP-TELEVISION User Instructions Checking Parts Contents Contents SymbolsFront Panel Your New Plasma Display PanelSide of the TV Infrared Remote Control Assembling the Stand-Base Inserting the Batteries in the Remote ControlInstallation Notes Installing the Display on the Wall Attachment PanelConnecting External Devices to the PDP Connecting a Satellite Receiver or Decoder Connecting to an Aerial or Cable Television NetworkUsing a Coaxial cable Rear of the PDPPlacing in Standby Mode Switching On and OffRemote control is used mainly to Becoming Familiar with the Remote ControlChange channels and adjust the volume Display the on-screen menu systemVCR Setting Up Your Remote ControlTo start the search, press the Enter button Plug & Play FeatureChoosing Your Language If you want to reset this featureStoring Channels Automatically BG DK I L Storing ChannelsManuallyAuto PAL Secam or Channel mode Skipping unwanted channels Skipping Unwanted ChannelsSorting the Stored Channels Assigning Names to Channels Using the LNA Low Noise Amplifier Feature Activating the child lock Activating the Child LockDynamic Standard Movie Custom High Middle Low Custom Displaying InformationChanging the Picture Standard Colour Tone Cool2, Cool1, Normal, Warm1, or Warm2 Adjusting the Picture SettingsBrightness, or Sharpness Custom PC mode only Colour1 Colour2 Colour3 Adjusting the Picture Settings PC or DVI ModeSetting the Picture PC Mode Setting the Picture PC Mode If reception is weak, you can fine tune a channel manually Using the Fine TuneColour System and Sound System settings are correct Freezing the Current Picture Viewing the Channel Scan PictureSelecting the Picture Size Positioning and Sizing the screen using ZoomPC to DVI Mode White enhancement Selecting the Film ModeDNIeTM Digital Natural Image engine Setting the My Colour Control Easy Control Setting the My Colour Control Detail Control Setting the Melody Sound Setting the Blue ScreenUsing the Colour Weakness Enhancement Feature Video2 Component1 Component2 PC DVI Viewing the Picture In Picture PIPComponent1, Component2, PC, or DVI Easy functions of remote controlOperates or stops the TV’s internal Fan Using the Digital NR Noise Reduction FeatureSelecting the Fan Pixel Shift selected Protecting the Screen BurningYou can prevent the residual image of the PDP Standard Music Movie Speech Custom Changing the Sound StandardAdjusting the Volume Automatically Adjusting the Sound SettingsSelecting the Internal Mute Setting the TruSurround XTDUAL- I ↔ Dual Selecting the Sound Mode depending on the modelSetting the Sleep Timer Setting and Displaying the Current Time Auto Power Off Switching the Television On and Off AutomaticallySatellite STB, AV Receiver, DVD Receiver, Game Viewing an External Signal SourceAV1, AV2, AV3, S-Video1,S-Video2,Component1 … or † button Press the Enter button to confirm the change Redirecting an Input to the External OutputDisplaying the Teletext Information Teletext FeatureTo display Press Selecting Display OptionsSelecting a Teletext Rear of the TV Connecting to the External DevicesInput/Output Specification Rear of the TV Side of the TV Connecting to the S-Video InputConnecting to the PC Input Connecting to the DVI InputRear of the TV Connecting to the Component InputConnecting the Home Theater System Connecting and Using the Home Theater SystemParts How to Install SpeakersHow to Assemble the SpeakersWall Mount Setting up Your PC Software Windows only FrequencyHz Input Mode PC/DVIPin Configurations Troubleshooting Before Contacting Service Personnel JVC Programming the Remote Control for Other ComponentsNEC Programming the Remote Control for Other ComponentsAfter Sales Service