Support menu
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| Legal Notice | View the Legal Notice and General Disclaimer regarding |
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| Third Party Contents and Service. |
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| ■ The General Disclaimer may differ depending on the |
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| country. |
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| Product Guide | The Product Guide gives you information on the most |
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| important features of this TV. |
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| The descriptions provided by this function are in English |
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| only. |
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| Picture Quality |
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| Full HD 1080p |
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| 100Hz Motion Plus |
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| Picture Mode |
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| Medi@2.0 |
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| Internet@TV |
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| Content Library Flash |
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| USB2.0 Movie |
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| DLNA Wireless |
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| Energy Saving Mode |
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| Eco Material |
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Using the Remote Control Buttons in the Product Guide Menu |
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| Button | Operations |
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| Yellow Button | Shows the contents of the Product Guide sequentially. |
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| (Auto Play) |
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| ◄/► | Move the cursor and select an item. |
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| ENTERE | Select the currently selected item. |
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| RETURN | Return to the previous menu. |
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| EXIT | Stop the current function and return to the Product Guide |
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| main menu. |
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| Support |
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| Self Diagnosis | ■ Picture Test |
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| If you think you have a picture problem, perform the picture |
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| test. Check the colour pattern on the screen to see if the |
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| problem still exists. |
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Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. Therefore, contact Samsung’s call centre for assistance.
No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device’s user manual.
■Sound Test
If you think you have a sound problem, please perform the sound test. You can check the sound by playing a
‘Does the problem still exist with this sound test?’ appears on the screen.
Yes: If during the sound test you can hear sound only from one speaker or not at all, select Yes. Therefore, contact Samsung’s call centre for assistance.
No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device’s user manual.
Support | Legal Notice | ▶ |
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| Product Guide |
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| Self Diagnosis |
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| Software Upgrade |
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| HD Connection Guide |
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| Contact Samsung |
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■If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu.
■The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the
MUTE button.
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English Using the Menus