Toshiba 56HM195 Symptom Solution, On-screen, Not a sign of malfunction, Mode, Channel memory

Page 98

 

 

Chapter 10: Troubleshooting

Symptom

Solution

 

 

 

ÒNow BootingÓ message appears

¥

If you unplug the power cord, when you plug the power cord in again the message ÒNow BootingÉÓ will displayed on

on-screen

 

the screen until the picture appears or the yellow LED will blink until the TV enters standby mode. This is normal and is

 

 

not a sign of malfunction.

 

 

 

Sound problems

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Check the antenna/cable connections (see Chapter 2).

 

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The station may have broadcast difficulties. Try another channel.

 

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The sound may be muted. Press VOLUME.

 

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If you hear no sound, try setting the MTS feature to STEREO mode (page 84).

 

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Make sure the Speakers function in the Audio Setup menu is set correctly (page 86).

 

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If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP

 

 

mode (page 84).

 

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If you hear audio that seems ÒincorrectÓ for the program you are watching (such as music or a foreign language), the

 

 

SAP mode may be on. Set the MTS feature to STEREO mode (page 84).

 

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When using an external audio amplifier, if you connect the amplifier to the VAR. AUDIO OUT terminals, the volume of

 

 

the TV and amplifier must be set above 0 or you will not hear any sound (page 20).

 

 

 

Remote control problems

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Make sure the remote control is set to the correct device mode (page 28).

 

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Remove all obstructions between the remote control and the TV.

 

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The remote control batteries may be dead. Replace the batteries (page 28).

 

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Your TV remote control may not operate certain features on your external device. Refer to the ownerÕs manual for your

 

 

other device to determine its available features. If your TV remote control does not operate a specific feature on

 

 

another device, use the remote control that came with the device (page 28).

 

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If the TV still does not act as expected, use the Restore Factory Defaults procedure as described on page 52.

 

 

 

Channel tuning problems

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Make sure the remote control is set to the correct device mode (page 28).

 

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The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to

 

 

the channel memory (page 43).

 

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The channel may be blocked by the Channels Block feature. Unblock the channel (page 95).

 

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If you are unable to tune digital channels, check the antenna configuration (page 41). If you are still unable to tune

 

 

digital channels, clear all channels from the channel list (page 43) and reprogram channels into the channel memory

 

 

(page 42). If you are still unable to tune digital channels, use the Restore Factory Defaults procedure as described on

 

 

page 52. Also see ÒTV stops responding to controlsÓ and ÒOther problems,Ó below.

 

 

 

Closed caption problems

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If the program or video you selected is not closed-captioned, no captions will display on-screen (page 82).

 

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If text is not available, a black rectangle may appear on-screen. If this happens, turn off the closed caption feature

 

 

(page 82).

 

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A closed caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b)

 

 

when the signal reception is weak; or c) when the signal reception is nonstandard (page 82).

 

 

 

Rating Blocking (V-Chip) problems

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If you forget your PIN code: While the PIN code entering screen is displayed, press RECALL four times within 5

 

 

seconds. The PIN code you previously stored will be cleared (page 93).

 

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The V-Chip feature is available for the U.S. V-Chip system only (page 94).

 

 

 

Recording problems

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If you use the TVÕs remote control to start recording, you will not be able to change inputs (page 67), open the POP

 

 

window (page 76), or open the FAV SCAN multi-window (page 78). If you attempt to do so, the message ÒNot

 

 

Available While RecordingÓ will appear on-screen.

 

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If you are recording a digital channel, you will only be able to change analog channels while the recording is in

 

 

progress. If you are recording an analog channel, you will only be able to change digital channels while the recording is

 

 

in progress. This is because the TV tuner that is being recorded (digital or analog) will be locked on the channel that is

 

 

currently recording.

 

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It is recommended that you use the TVÕs remote control to start recording. If you use a device other than the TVÕs

 

 

remote control to start recording and then attempt to access a feature that is normally denied during recording (POP

 

 

mode, FAV SCAN mode, changing inputs,) the recorded audio and/or video may not be what you intended to record.

 

 

See pages 67 and 71.

 

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If you connected a Symbioª AVHD recorder, in order to use its full functionality, you must first set up the

 

 

TV Guide On Screenª system (page 23 and Chapter 2).

 

 

 

TV stops responding to controls

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If the TV stops responding to the controls on the remote control or TV control panel and you cannot turn off the TV, press

 

 

and hold the POWER button on the TV control panel for 5 or more seconds to reset the TV.

 

 

 

Other problems

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If your TVÕs problem has not been addressed in this Troubleshooting section or the recommended solution has not

 

 

worked, use the Restore Factory Defaults procedure as described on page 52.

 

 

 

98

Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.

 

Image 98
Contents 56HM195 62HM195 72HM195 Stand Model Safety PrecautionsConsumers and their families about television safety For replacement of the obsolete outlet Important Safety InstructionsInstallation, Care, and Service Lamp in this product has a limited service life. Frequent or continuous, unplug the power cordContact a Toshiba Authorized Service Center Never attempt to service the TV yourselfContents Viewing the CableCARD menu 110Welcome to Toshiba Features of your new TVIntroduction Install the batteries in the remote control See LED indications onTV front and side panel controls and connections Connecting your TVPower Press to turn the TV on and off See LED indications on page 99 for additional informationTV back panel connections 7 !¡Overview of cable types To a Personal Computer PCTo view encrypted digital channels For more information, call your local cable operatorYou will need Connecting a VCR and antenna or Cable TV no Cable box Connecting a camcorderTwo sets of standard A/V cables Connecting a VCR and Cable boxOn Screen recording features To view basic and premium Cable channelsConnecting a VCR and satellite receiver Select the ColorStream HD-1 video input source on the TVTo view premium Cable channels To view the DVD playerSelect the ANT 1 video input source on the TV Your TV has ColorStream component video inputsTo view antenna or Cable channels To record a TV program while watching a DVDSelect the ANT-1 video input source on the TV Connecting two VCRsTo view the antenna or Cable signal To view VCRTo connect an Hdmi device, you will need Connecting an HDMIª or a DVI device to the Hdmi inputOne Hdmi cable type a connector per Hdmi device To connect a DVI device, you will needTV’s Digital Audio OUT terminal outputs a Dolby Connecting a digital audio systemConnecting an analog audio system To control the audioTo control the devices TheaterNetª on-screen device controlTo connect the IR blaster cable IR blaster cable wand approx inch from deviceSupported signals Connecting IEEE1394 video devicesUsing analog-compatible IEEE1394 devices Using TheaterNetª on-screen device controlWhen you connect a D-VHS or Avhd device to the TV IEEE1394 device initializationHighlight the device you want to edit and press Enter IEEE1394 device managementTo edit the IEEE1394 device information See Chapter LINKª connectionTo connect to the G-LINK ª terminal LINKª IR blaster cable wand approx inch from deviceUsing the remote control Learning about the remote controlRemote control effective range Device mode control after programming Installing the remote control batteriesTo install the remote control batteries Remote Control functional key chart PowerAudio VCR Mute Device code setup Searching and sampling the code of a deviceRepeatedly press Mode to select CABLE/SAT mode Using the volume lock featureOperational feature reset To reset the volume controls to the original device modeCable boxes Multi-brand remote control device codesVCRs/PVRs Brand CodeLaser disks CD playersReceivers DVD playersMenu layout and navigation Main menu layoutNavigating the menu system Setup / Installation menu layoutSignal Meter Signal Meter Window ANT1Configuring the location of your TV TV Guide On Screen setupSetting up the TV Guide On Screenª system To set up the TV Guide On Screenª systemFor additional details, see Setting up the TV Guide On Screenª system After testing and you TV Guide On Screenª ReminderTo configure the ANT 1 and ANT 2 input sources Setting up your TVConfiguring the antenna input sources Selecting the menu languageTo program channels automatically Programming channels into the TVÕs channel memoryProgramming channels automatically Manually adding and deleting channels in the channel memory Programming your favorite channels To set up TheaterNet device control Setting up and using TheaterNetª on-screen device controlSetting up TheaterNet To remove a device from TheaterNetTo close the on-screen control icons Using the TheaterNet control iconsTo select the deviceÕs control icons directly To view another sourceLaser disk players TheaterNetª IR device codesAmplifiers Miscellaneous audio devicesVideo accessory Hdtv decoder Receivers VCRsTMK BrandTo set the Hdmi audio mode Setting the time and dateSetting the HDMIª audio mode To set the Avhd device skip timeViewing the CableCARDª menu Setting the Quick Restartª FeatureTo set the Quick Restartª feature To view the CableCARDª menuViewing the system status Viewing the digital signal meterRestore Factory Defaults Rating, stereo, HDTV, new episode To open the TV Guide On Screenª systemBelow Lineup so your favorite stations are listed firstTV Guide On Screenª remote control functions Navigating the TV Guide On Screenª systemTo lock/unlock the Video Window Video WindowPanel Menus Info Action Bar Small Info Box Large Info Box Info BoxTV Guide On Screenª Icons Episode Options panel menu TV Guide On Screenª ServicesListings screen Search screen Example Category searchTo edit or delete a keyword Example Keyword searchList of all matching shows for that keyword is displayed To view a recording, you can do one of the following Recordings screenTo choose the way recordings are displayed Screen a Screen BSchedule screen Record featuresSet a show to Record from a panel menu Record conflict Manually set a show to RecordRecording notification banner Record iconsManually set a show Reminder Remind featuresSet a show Reminder from a panel menu Remind icons Reminder notification bannerRemind conflict Change channel display Setup screenChange system settings Record defaults Change default optionsGeneral defaults Remind defaultsTo select the video input source to view Using the TV’s featuresSelecting the video input source to view To label the video input sources Labeling the video input sourcesDTV Satellite/DSS Cable Game Console To clear the input labelsTo toggle between Browse mode and Select mode Tuning channelsUsing the Channel Browserª To tune to a channel in Browse modeTo set a channel as Home using the menus Setting a channel as the ÒHomeÓ channel for an inputTo set a channel as Home using the remote control Adding and clearing channels in the channel historySwitching between two channels using Channel Return Tuning your favorite channelsTuning to the next programmed channel Switching between two channels using SurfLockªYou can view many program formats in a variety of picture Selecting the picture sizeNatural picture size To select the picture sizeTheaterWide 1 picture size For 43 format program Scrolling the TheaterWide picture onNone of the picture is hidden TheaterWide 2 picture size for letter box programsTo turn on the auto aspect ratio feature Using the auto aspect ratio featureTo set the scroll settings To turn off the auto aspect ratio featureTo set the Cinema Mode to Video Selecting the lamp modeTo set the Cinema Mode to Film To select the lamp modeTo display a program in the POP window Using the POP featuresUsing the POP double-window feature To close the POP window and tune to the highlighted windowSwitching the speaker audio main or POP POP double-window aspect ratioTo scan and tune your favorite channels Using the Freeze featureUsing the favorite channel scan feature Highlight the window for the channel you want to viewAdjusting the picture quality Adjusting the pictureSelecting the picture mode CableClear/DNR field, select your desired setting Using CableClear¨ /DNR digital noise reductionSelecting the color temperature To select the color temperatureTo select the Mpeg noise reduction level Using Mpeg noise reductionUsing dynamic contrast To select dynamic contrast preferencesTo view captions or text Using the closed caption modeAdvanced closed captions To view text Highlight T1, T2, T3, or T4Digital closed captions To select digital closed captionsMuting the sound Adjusting the audioUsing the digital audio selector Selecting stereo/SAP broadcastsUsing the StableSound¨ feature Adjusting the audio qualityUsing the sub-bass system SBS Selecting the optical audio output format Using the SRS WOWª surround sound featureTurning off the built-in speakers Memory card specifications Using the media playerMedia Specifications Jpeg file specificationsUsing the Jpeg picture viewer Media player specificationsTo set the slide show interval Using the Jpeg picture viewerDuring the slide show To close the picture viewerTo use the mute function Using the MP3 audio playerMemory card care and handling To close the MP3 audio playerSetting the On/Off Timer Setting the sleep timerUsing the Gray Level feature Understanding the auto power off featureUnderstanding the last mode memory feature Displaying TV setting information on-screen using RecallIf you cannot remember your PIN code Using the Locks menuEntering the PIN code Changing your PIN codePress z to highlight Edit Rating Limits and press Enter Blocking TV programs and movies by rating V-ChipTo block and unblock TV programs and movies Edit Rating Limits screen below appearsLocking video inputs Blocking channelsUnlocking programs temporarily Using the GameTimerª Using the control panel lock featureTroubleshooting Closed caption problems Symptom SolutionSAP mode may be on. Set the MTS feature to Stereo mode Rating Blocking V-Chip problemsLED indications TV Guide On Screenª FAQs Setup101 102 Appendix Lamp unit replacement and careWhen to replace the lamp unit Replacing the lamp unitHow to replace the lamp unit Grasp the lamp unit handle and gently pull the lamp unitU.S., call Tacp consumer solutions at 1-800-631 Disposing of the used lamp unitSpecifications Edid = Enhanced-Extended Display IdentificationLimited One 1 Year Warranty on Lamp Unit Limited United States WarrantyLimited One 1 Year Warranty on Parts and Labor How to Obtain Warranty ServiceLimited Canada Warranty How to Obtain Warranty Services109 87-90 IndexChannel programming Picture-out-picture POP Picture adjustmentsRemote control 106Toshiba America Consumer PRODUCTS, L.L.C