Toshiba 72HM196 manual LED indications, LED Indication Condition Solution Voice Announce

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HM196_EN.book Page 80 Tuesday, May 30, 2006 2:18 PM

Chapter 8: Troubleshooting

LED indications

The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below.

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV Front

LAMP

POWER

TIMER

REC

Yellow LED

Blue LED

Red/Green LED

“Voice announce” feature

When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded “voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement).

To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking.

 

LED Indication

Condition

Solution

Voice

 

Announce

 

 

 

 

1)

Blue is ON (solid).

The TV is operating

 

 

properly.

 

 

 

 

2)

Yellow blinks.

In LPS mode (standby

See “Setting the Quick Restartfeature” (- page 30).

 

 

with Quick Restart ON).

 

 

 

 

3)

Blue is ON (solid).

The lamp is not working

The TV will automatically try to restart itself eight times

 

 

Yellow blinks.

properly.

(see item #4).

 

 

 

 

Note: If the TV is powered off and then quickly on again

 

 

 

 

when the lamp unit is hot, it may take several minutes

 

 

 

for the picture to appear on-screen. This is a property of

 

 

 

DLP TV lamp technology and is NOT a sign of

 

 

 

 

malfunction. For details, see “Setting the Quick

 

 

 

 

Restartfeature” and “IMPORTANT NOTICE ABOUT

 

 

 

 

HOT LAMP RESTART” (- page 30).

 

 

 

 

 

 

4)

Yellow is ON

The lamp is not working

Turn the TV OFF and then ON again. If the problem

“Lamp not

 

(solid). Red blinks.

properly after the eighth

persists, contact Consumer Solutions at

working”

 

 

automatic restart (see

1-800-631-3811.

 

 

 

item #3).

 

 

5)

Yellow is ON

The lamp unit door is not

Turn OFF the TV and unplug the power cord. Review

“Lamp door is

 

(solid).

seated properly.

“Lamp unit replacement and care” in Chapter 9 to

open.”

 

 

 

ensure that the lamp door is installed securely.

 

6)

Red blinks.

Fan stopped

 

“Fan

 

 

(light engine).

 

stopped.”

7)

Blue is ON (solid).

Fan stopped (POD).

 

 

Green blinks.

 

 

 

 

 

 

 

 

 

 

 

8)

Blue blinks slowly.

Abnormal operation of

Turn OFF the TV and unplug the power cord. Plug the

 

 

BUS line.

power cord in again and turn ON the TV.

 

 

 

9)

Blue blinks quickly.

Power Protect

 

 

 

Detection.

 

 

 

 

 

10)Blue blinks quickly.

The color wheel has

 

“Color wheel

 

Red blinks.

stopped.

 

stopped.”

 

 

 

 

11)Blue blinks quickly.

An abnormal

Turn OFF the TV. Check to make sure none of the slots

“Temperature

 

Yellow blinks.

temperature increase

or openings in the TV cabinet are covered, blocked, or

warning.”

 

Red blinks.

has occurred.

dusty. Turn ON the TV again.

 

 

 

 

 

 

 

 

 

 

If, after trying the solution, the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-631-3811.

In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click “Home Entertainment,” and then click “Support.”

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Contents 62HM196 72HM196 Voice announce feature Television Stand Model 62HM196 72HM196Trademark Information Contents Troubleshooting Welcome to Toshiba Features of your new TVIntroduction Read Important notes about your DLP projection TV ColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, ANT TV front and side panel controls and connectionsBlue, Yellow and Green/Red LEDs TV back panel connections ColorStream HD-1 in and ColorStream HD-2HM196EN.book Page 10 Tuesday, May 30, 2006 218 PM Using the remote control Installing the remote control batteriesRemote control effective range To install the remote control batteriesChannel Numbers 0-9, -/100 directly tune On Screen Interactive Program Guide TheaterWide 1/2/3, and FullSatellite DVD Remote Control functional key chartCombo Receiver CH RTN Using the remote control to operate your other devices Device code setupMode Select Default device mode control before programming Mode Select Device mode control after programmingUsing the volume lock feature Operational feature resetTo unlock the remote control’s volume keys To reset the remote controlTVs Cable boxesSatellite receivers DVDsVCRs KLHDBS/PVR Combo PVRsCable/PVR Combo Audio Amp/Tuners Audio AmpCD players Icon Option Menu layout and navigationMain menu layout Installation Setup/Installation menu layoutSetup menu Thinc menu layout Navigating the menu systemSetting up your TV To configure the ANT 1 and ANT 2 input sourcesSelecting the menu language To select the menu languagePress Yand open the Setup menu Programming channels automaticallyTo program channels automatically Already done so.Manually adding and deleting channels in the channel memory Setting the time and date Setting the ColorStream HD audio modeTo set the ColorStream HD audio mode To set the time and dateSetting the Hdmi audio mode To set the Hdmi audio modeViewing the CableCARD menu To view the CableCARD menuViewing the digital signal meter To set the Quick Restart featureTo view the digital signal meter To close the screen and return to the Terrestrial menuReset Factory Defaults To close the screen and return to the Installation menuTo cancel the reset Viewing the system statusTo label the video input sources Using the TV’s featuresLabeling the video input sources Tuning channels Tuning channels using Channel BrowserFavorite Browser Picture PreviewTo tune to a channel or input in Browse mode Elements of the Channel Browser bannerTo open the Channel Browser banner To toggle among the available listsTuning to the next programmed channel Tuning to a specific channel programmed or unprogrammedTo memorize a channel in the Rbutton Switching between two channels using Channel ReturnSwitching between two channels using SurfLock Selecting the picture size Natural picture sizeTheaterWide 1 picture size for 43 format programs TheaterWide 2 picture size for letter box programsTo set the scroll settings Full picture size for 169 480i, 480p source programs onlyTo turn on the auto aspect ratio feature To turn off the auto aspect ratio featureTo set the Cinema Mode to Video Selected when Auto Aspect is OnUsing the POP features Using the POP double-window featureTo display a program in the POP window To close the POP double-windowPOP double-window aspect ratio Using the Freeze featureTo use the Freeze feature Adjusting the picture Selecting the picture modeAdjusting the picture quality To select the picture modeUsing the closed caption mode Closed Caption AdvancedTo view captions or text To customize the closed captionsAdjusting the audio Using the Closed Caption button on the remote controlUsing the digital audio selector Digital closed captionsAdjusting the audio quality To adjust the audio qualitySelecting stereo/SAP broadcasts To listen to stereo soundSelecting the optical audio output format Using the StableSound featureTurning off the built-in speakers Using the Locks menu Entering the PIN codeIf you cannot remember your PIN code Changing your PIN codePress b to highlight Enable Rating Blocking Blocking TV programs and movies by rating V-ChipTo block and unblock TV programs and movies To download the additional rating system if availableBlocking channels To block channelsTo unblock individual channels To block all channels at onceUsing the input lock feature Unlocking programs temporarilyTo unblock all locked channels at once To temporarily unlock the programUsing the GameTimer Using the control panel lock featureSetting the sleep timer Setting the On/Off TimerDisplaying TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information on-screenUsing the TV’s advanced features Using the advanced picture settings featuresUsing dynamic contrast Using CableClear digital noise reductionSelecting the lamp mode Using Mpeg noise reductionSelecting the color temperature Using the Game Mode feature To turn on Game ModeTo turn off Game Mode Highlight Advanced Audio Settings and press TUsing the Thinc home network feature Connecting the TV to your home networkSetting up the network address Automatically setting up the network addressEither… Highlight OK and press T Manually setting up the network addressBasic Network Setup menu appears Setting up file sharing on your PC Resetting the network addressCompatible operating systems On your PCSetting up file sharing on a PC with Go to section D, Set up file sharing on the TVMicrosoft Windows Properties window for the selected folderSetting up file sharing on the TV Properties windowAbout the Software Upgrade feature Home File Server Setup Please WaitMedia specifications File/folder name specificationsPicture Viewer/JPEG file specifications Audio Player/MP3 file specificationsUsing the Picture Viewer Networked PC specificationsAccessing Jpeg files stored on a networked PC Maximum number of files per shared folderTo view your Jpeg files in Native Resolution mode Viewing Jpeg files on the TVDuring the slide show To set the slide show intervalUsing the Audio Player Accessing MP3 files stored on a networked PCPlaying MP3 audio files on the TV To use the mute functionSetting up e-mail scheduling Required information and servicesSetting up e-mail scheduling Mail Scheduling ID Required Mail AuthorizationTo exit the E-mail Scheduling Setup window Test Passes message shown below will appearSetting up Smtp authentication To set up the Smtp authenticationIncoming Mail Server and Outgoing Mail Server names or Code Description SolutionsTV’s E-mail Scheduling Setup Description of fields in the E-mail Scheduling Setup window Password fieldMail Authorization field Mail Scheduling fieldSecurity settings Using e-mail scheduling Mail parametersSending a request e-mail to the TV Formatting a request e-mailSample request e-mails Tag and data formatsADD request e-mail GET request e-mailReceiving an e-mail from the TV Modifying an existing recording or reminderDelete request e-mail Help request e-mailTroubleshooting General troubleshooting Sound problems Remote control problems Channel tuning problems Closed caption problemsHome network troubleshooting Recording problemsAudio Player problems Picture Viewer problemsSee Setting the time and date on Home server setup problemsMail scheduling problems LED Indication Condition Solution Voice Announce LED indicationsLamp unit replacement and care When to replace the lamp unitAppendix Replacing the lamp unit User-replaceable componentHow to replace the lamp unit Required toolsReplace the screw and tighten using a manual screwdriver Disposing of the used lamp unitSpecifications Limited United States Warranty For DLP Television ModelsLimited Canada Warranty How to Obtain Warranty ServicesHudson tjh@cryptosoft.com Index AccountHM196EN.book Page 89 Tuesday, May 30, 2006 218 PM HM196EN.book Page 90 Tuesday, May 30, 2006 218 PM HM196EN.book Page 91 Tuesday, May 30, 2006 218 PM Service Centers