Toshiba 72HM196 manual Limited Canada Warranty, How to Obtain Warranty Services

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HM196_EN.book Page 86 Tuesday, May 30, 2006 2:18 PM

Chapter 9: Appendix

Limited Canada Warranty

for DLPTelevision Models

Toshiba of Canada Limited (“TCL”) makes the following limited warranties to original consumers in Canada.

THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLPTELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.

PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.

Limited One (1) Year Warranty on Parts and Labor*

TCL warrants this DLPtelevision and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR LABOR. TCL Authorized Service Depot personnel will come to your home when warranty service is required. Depending on the type of repair required, either the service will be performed in your home or the set will be taken to the TCL Authorized Service Depot for repair and returned to your home at no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Limited One (1) Year Warranty on Lamp Unit*

TCL warrants the lamp unit in this DLPtelevision against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S

OPTION, EXCHANGE A DEFECTIVE LAMP UNIT WITH A NEW OR REFURBISHED LAMP UNIT WITHOUT CHARGE TO YOU. LABOR CHARGES FOR LAMP UNIT REPLACEMENT ARE NOT COVERED UNDER WARRANTY. The lamp unit is a user-replaceable component.

Rental Units

The warranty for rental units, including the lamp units contained therein, begins with the date of first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.

*Limited Warranty for Commercial Units

TCL warrants DLPtelevisions, including the lamp units contained therein, sold and used for commercial purposes as follows: all parts are warranted against defects in materials or workmanship for a period of ninety (90) days after the date of original purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU. ON-SITE SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.

Owner’s Manual and Product Registration

Read this owner’s manual thoroughly before operating this DLPtelevision.

Register your product online at www.toshiba.ca as soon as possible. By registering your product you will enable TCL bring you new products specifically designed to meet your needs and help us to contact you in the unlikely event a safety notification is required under the Consumer Product Safety Act. Failure to register your product does not diminish your warranty rights.

Your Responsibility

THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:

(1)You must provide your bill of sale or other proof of purchase.

(2)All warranty servicing of this DLPtelevision must be performed by an Authorized TCL Service Depot.

(3)These warranties from TCL are effective only if the DLPtelevision is purchased in Canada from an authorized TCL dealer and operated in Canada.

(4)Labor charges for installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by these warranties. Reception problems caused by inadequate antenna systems are your responsibility.

(5)Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any DLPtelevision or parts that have been lost or discarded by you or to damage to the television or parts caused by fires, misuse, accident, Acts of God (such as lightning or fluctuations in electric power), improper installation, improper maintenance, or use in violation of instructions furnished by TCL; use or malfunction through simultaneous use of this product and connected equipment; or to units that have been modified or had the serial number removed, altered, defaced, or rendered illegible.

How to Obtain Warranty Services

If, after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed:

(1)To find the nearest TCL Authorized Service Depot, visit TCL’s web site at www.toshiba.ca.

(2)Present your bill of sale or other proof of purchase to the Authorized Service Depot.

For additional information, visit TCL’s web site:

www.toshiba.ca

ALL WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS, AND SIMILAR OBLIGATIONS OF TCL WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT SHALL TCL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF RECORDED DATA CAUSED BY USE, MISUSE, OR INABILITY TO USE THIS PRODUCT).

No person, agent, distributor, dealer, or company is authorized to change, modify, or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TCL arising under this warranty or under any law of Canada or of any province thereof is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not apply to implied warranties arising under the law of any province of Canada.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM PROVINCE TO PROVINCE IN CANADA. SOME PROVINCES OF CANADA DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, LIMITATIONS ON THE TIME WITHIN WHICH AN ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU UNDER SUCH CIRCUMSTANCES.

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Contents 62HM196 72HM196 Voice announce feature Television Stand Model 62HM196 72HM196Trademark Information Contents Troubleshooting Welcome to Toshiba Features of your new TVIntroduction Read Important notes about your DLP projection TV ColorStream HD-1, ColorStream HD-2, Hdmi 1, Hdmi 2, ANT TV front and side panel controls and connectionsBlue, Yellow and Green/Red LEDs TV back panel connections ColorStream HD-1 in and ColorStream HD-2HM196EN.book Page 10 Tuesday, May 30, 2006 218 PM Remote control effective range Using the remote controlInstalling the remote control batteries To install the remote control batteriesChannel Numbers 0-9, -/100 directly tune On Screen Interactive Program Guide TheaterWide 1/2/3, and FullSatellite DVD Remote Control functional key chartCombo Receiver CH RTN Mode Select Default device mode control before programming Using the remote control to operate your other devicesDevice code setup Mode Select Device mode control after programmingTo unlock the remote control’s volume keys Using the volume lock featureOperational feature reset To reset the remote controlSatellite receivers TVsCable boxes DVDsVCRs KLHDBS/PVR Combo PVRsCable/PVR Combo Audio Amp/Tuners Audio AmpCD players Icon Option Menu layout and navigationMain menu layout Installation Setup/Installation menu layoutSetup menu Thinc menu layout Navigating the menu systemSelecting the menu language Setting up your TVTo configure the ANT 1 and ANT 2 input sources To select the menu languageTo program channels automatically Press Yand open the Setup menuProgramming channels automatically Already done so.Manually adding and deleting channels in the channel memory To set the ColorStream HD audio mode Setting the time and dateSetting the ColorStream HD audio mode To set the time and dateViewing the CableCARD menu Setting the Hdmi audio modeTo set the Hdmi audio mode To view the CableCARD menuTo view the digital signal meter Viewing the digital signal meterTo set the Quick Restart feature To close the screen and return to the Terrestrial menuTo cancel the reset Reset Factory DefaultsTo close the screen and return to the Installation menu Viewing the system statusTo label the video input sources Using the TV’s featuresLabeling the video input sources Favorite Browser Tuning channelsTuning channels using Channel Browser Picture PreviewTo open the Channel Browser banner To tune to a channel or input in Browse modeElements of the Channel Browser banner To toggle among the available listsTuning to the next programmed channel Tuning to a specific channel programmed or unprogrammedTo memorize a channel in the Rbutton Switching between two channels using Channel ReturnSwitching between two channels using SurfLock TheaterWide 1 picture size for 43 format programs Selecting the picture sizeNatural picture size TheaterWide 2 picture size for letter box programsTo set the scroll settings Full picture size for 169 480i, 480p source programs onlyTo set the Cinema Mode to Video To turn on the auto aspect ratio featureTo turn off the auto aspect ratio feature Selected when Auto Aspect is OnTo display a program in the POP window Using the POP featuresUsing the POP double-window feature To close the POP double-windowPOP double-window aspect ratio Using the Freeze featureTo use the Freeze feature Adjusting the picture quality Adjusting the pictureSelecting the picture mode To select the picture modeTo view captions or text Using the closed caption modeClosed Caption Advanced To customize the closed captionsUsing the digital audio selector Adjusting the audioUsing the Closed Caption button on the remote control Digital closed captionsSelecting stereo/SAP broadcasts Adjusting the audio qualityTo adjust the audio quality To listen to stereo soundSelecting the optical audio output format Using the StableSound featureTurning off the built-in speakers If you cannot remember your PIN code Using the Locks menuEntering the PIN code Changing your PIN codeTo block and unblock TV programs and movies Press b to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip To download the additional rating system if availableTo unblock individual channels Blocking channelsTo block channels To block all channels at onceTo unblock all locked channels at once Using the input lock featureUnlocking programs temporarily To temporarily unlock the programUsing the GameTimer Using the control panel lock featureSetting the sleep timer Setting the On/Off TimerUnderstanding the last mode memory feature Displaying TV status information using RecallUnderstanding the auto power off feature To display TV status information on-screenUsing dynamic contrast Using the TV’s advanced featuresUsing the advanced picture settings features Using CableClear digital noise reductionSelecting the lamp mode Using Mpeg noise reductionSelecting the color temperature To turn off Game Mode Using the Game Mode featureTo turn on Game Mode Highlight Advanced Audio Settings and press TSetting up the network address Using the Thinc home network featureConnecting the TV to your home network Automatically setting up the network addressEither… Highlight OK and press T Manually setting up the network addressBasic Network Setup menu appears Compatible operating systems Setting up file sharing on your PCResetting the network address On your PCMicrosoft Windows Setting up file sharing on a PC withGo to section D, Set up file sharing on the TV Properties window for the selected folderSetting up file sharing on the TV Properties windowAbout the Software Upgrade feature Home File Server Setup Please WaitPicture Viewer/JPEG file specifications Media specificationsFile/folder name specifications Audio Player/MP3 file specificationsAccessing Jpeg files stored on a networked PC Using the Picture ViewerNetworked PC specifications Maximum number of files per shared folderDuring the slide show To view your Jpeg files in Native Resolution modeViewing Jpeg files on the TV To set the slide show intervalPlaying MP3 audio files on the TV Using the Audio PlayerAccessing MP3 files stored on a networked PC To use the mute functionSetting up e-mail scheduling Setting up e-mail schedulingRequired information and services Mail Scheduling ID Required Mail AuthorizationTo exit the E-mail Scheduling Setup window Test Passes message shown below will appearSetting up Smtp authentication To set up the Smtp authenticationIncoming Mail Server and Outgoing Mail Server names or Code Description SolutionsTV’s E-mail Scheduling Setup Mail Authorization field Description of fields in the E-mail Scheduling Setup windowPassword field Mail Scheduling fieldSecurity settings Sending a request e-mail to the TV Using e-mail schedulingMail parameters Formatting a request e-mailADD request e-mail Sample request e-mailsTag and data formats GET request e-mailDelete request e-mail Receiving an e-mail from the TVModifying an existing recording or reminder Help request e-mailTroubleshooting General troubleshootingChannel tuning problems Sound problemsRemote control problems Closed caption problemsAudio Player problems Home network troubleshootingRecording problems Picture Viewer problemsSee Setting the time and date on Home server setup problemsMail scheduling problems LED Indication Condition Solution Voice Announce LED indicationsAppendix Lamp unit replacement and careWhen to replace the lamp unit Replacing the lamp unit User-replaceable componentHow to replace the lamp unit Required toolsReplace the screw and tighten using a manual screwdriver Disposing of the used lamp unitSpecifications Limited United States Warranty For DLP Television ModelsLimited Canada Warranty How to Obtain Warranty ServicesHudson tjh@cryptosoft.com Index AccountHM196EN.book Page 89 Tuesday, May 30, 2006 218 PM HM196EN.book Page 90 Tuesday, May 30, 2006 218 PM HM196EN.book Page 91 Tuesday, May 30, 2006 218 PM Service Centers