Panasonic DMP-BDT300, DMP-BDT350 Troubleshooting guide, General operation, Cannot eject disc

Page 34

Troubleshooting guide

Before requesting service, please perform the following steps.

Do you have the latest firmware installed?

Firmware updates may be released to correct operating irregularities that are discovered with certain movies. (> 17)

4

Make the following checks and visit our website for more information.

For USA : http://www2.panasonic.com/consumer-electronics/support/ Enter the model number.

For Canada : http://www.panasonic.ca

4 Even so, you still have trouble,

Visit our website to find a service center.

You can find a service center near you easily on our website.

Other support information:

“Customer Services Directory (United States and Puerto Rico)” (> 46) or “Limited Warranty (Only for CANADA)” (> 47).

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

≥Image disturbance during search.

∫Unit doesn’t respond to remote control

or front panel buttons.

Press and hold [POWER Í/I] on the main unit for 3 seconds.

–If still unable to power the unit off, disconnect the power cord, wait 1 minute, then reconnect the power cord.

∫Cannot eject disc.

The unit may have a problem.

1While the unit is off, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “06 FTO” is displayed on

the unit's display.

3Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

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General operation

To return to the factory preset.

¾Select “Yes” in “Restore Default Settings” in the Setup menu. (> 33)

To return all settings to the factory preset.

¾Reset the unit as follows:

1 While the unit is off, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “08 FIN” is displayed on the

unit's display.

3Press and hold [OK] on the remote control or [< OPEN/ CLOSE] on the unit for at least 3 seconds.

Power of this unit is turned off when the input for the TV is switched.

¾This is a normal phenomenon when using VIERA Link (HDAVI Control 4 or later). For details please read the operating instructions for the TV.

The remote control doesn’t work properly.

¾The remote control and main unit are using different codes. Change the code on the remote control. (> 33)

¾It may be necessary to set the manufacturer code or the remote control code again after changing the batteries for the remote control. (> 17)

The TV tuner mode is not displayed when the TV is switched on.

¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.

–Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.

You have forgotten your ratings password. You want to cancel the ratings level.

¾ The ratings level returns to the factory preset.

1 While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than

5 seconds.

– “00 RET” is displayed on the unit’s display.

2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “03 VL” is displayed on the unit's display.

3Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

VQT2J87(ENG)

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Contents Model No. DMP-BDT300 If you have any questions contactImportant Safety Instructions Following Applies only in the U.S.A. FCC NoteTable of contents Using the remote control AccessoryUnit and media care Control reference guide Power button Power Í/IFront panel Type Logo examples Type detail Playable contents Playable discs/Cards/USB devicesFinalize Discs that cannot be played in this unitRegion management information BD-VideoConnecting to a TV Highest Quality VideoAudio/Video Component Cable Standard Quality VideoHdmi cable Multi channel speakers Amplifier/receiver Connecting to an amplifier/receiverDigital Audio Multi channel speakers Amplifier/receiverTerminals corresponding To the speakers you have Connected Analog AudioConnect Audio cables to Cable connectionsDlna Certified media Connecting to a broadband networkLAN Cable Broadband router, etc ServerPrecautions of Wireless LAN Adaptor Following Applies in the U.S.A. and CanadaEasy Setting Connecting to an AC powerSetting Press Í PowerFor wireless LAN connection Network Easy SettingSelect Wired or Wireless and press OK Access Point Connection SettingNetwork Easy Setting Internet Connection Check Network Easy Setting Connection CheckConnection to access point LAN IP address setting Fail DisplayFirmware updates Reprogramming the remote controlFor other Panasonic products Inserting or removing media To switch drivesFunctions menu Playing video contents Useful functions Press SUB Menu Select an item, then press OKConnect to the network Deleting data/Formatting SD cardsPress PIP Insert the discDisplaying subtitle text Cancel the unit’s registrationRegarding DivX Set Subtitle in DiscEnjoying 3D video Insert a disc, SD card or USB device Playing still picturesTo show the picture properties Press 3, 4, 2, 1 to select the album and press OKEnjoying Viera Casttm Playing musicPlaying a track in another folder While contents list is displayed Dlna feature BDT350Useful functions for when playing back pictures StatusTV Viera LinkTM Hdavi ControlTM Easy control only with Viera remote controlLinked operations with Viera LinkTM is a new name for EZ SyncTMPlayback menu DiscVideo PlayAudio Setup menu Display TV / Device Connection Network OthersGeneral operation Troubleshooting guideCannot eject disc Picture Playback On the television MessagesOn the unit’s display About audio from audio output terminals Audio InformationHdmi AV OUT/DIGITAL Audio OUT Coaxial/Optical For details of the each item, refer to Recommended audio output settingPress Setup Audio Set each item Stereo*5DivX About MP3/JPEG/DivX/ AVCHD/MPEG2 filesSubtitles text file of DivX Structure of folders that can be played in this unit Supplemental information Specifications Contact Information cdrequest@am-linux.jp Glossary Product or Part Name Parts Labor As of NovemberLink ServicentresTM locator under Customer support Limited Warranty Only for CanadaFor Product Operation ASSISTANCE, please contact Conexiones básicas Referencia rápida enReproducción básica Index AC Power Connection Angle AudioOff Timer On-screen Language Picture-in-picture Playback Local storage M MPEG2 MP3 Network
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