Samsung BD-ES6000/ZA user manual Troubleshooting

Page 52

Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Contents Blu-rayDisc Player Class 1 Laser product Safety InformationFCC Note for U.S.A Precautions Important Safety InstructionsDisc Storage & Management Handling CautionsThis player does not convert 2D content into 3D Using the 3D functionCopyright Contents Using Smart Hub Smart Hub at a Glance Using the Web Browser Using Disc to DigitalDisc types and contents your player can play Getting StartedDisc and Format Compatibility Disc types your player cannot playRegion Code Logos of Discs the player can playSupported Formats ResolutionVideo File Support Support Range Music File SupportKHz 8, 11 Accessories Check for the supplied accessories shown belowAvchd Advanced Video Codec High Definition AK68-02235AFront Panel Rear PanelTour of the Remote Control Remote ControlInstalling batteries Connecting to a TV ConnectionsMethod Connecting to an Audio SystemConnections Wired Network Connecting to a Network RouterWireless Network Settings Initial Settings ProcedureAccess steps may differ depending on the menu you selected Home ScreenAccessing the Settings Screen Buttons on the Remote Control Used for the Settings MenuSelected item or confirm a setting Detailed Function InformationSettings Menu Functions Lets you choose to have 96Khz PCM signals Compatible with a 96Khz signalVolume of loud sounds is reduced See the digital output selection table onYou are connecting them to the network Boot timeOn your networks You are connected to the InternetTV using an Hdmi cable Settings. The Simple Menu appears\\ Wired USB keyboards are not supported USB port on the rear of the playerNetwork and Smart Hub settings Default security PIN isFunction Rating you enter unless the PIN is enteredWired Network Configuring Your Network ConnectionNetworks and the Internet Getting the Network Settings Values Wireless NetworkYou can setup a wireless network connection in three ways ĞĞ Wireless General ManualWi-Fi Direct ĞĞ WpspbcThrough the Player Using PBC Through the Player Using a PINSoft AP To Set the Soft AP Security KeyAllShare Settings If you select Dont Upgrade, the player cancels the upgradeUpgrading Software By OnlineBy USB By DiscBy Downloaded Click Support on the top rightStandby Mode Upgrade Accessing the AllShare Play Screen Media PlayAllShare Play Screen at a Glance Playing Commercial Video DiscsPlaying Commercial Audio Discs Music Screen ControlsMethod Turn the player onUsing the AllShare Network Function Playing a Disc with User Recorded ContentTo Download the AllShare Software Smart Phone Using the Tools Menu Buttons on the Remote Control used for Video PlaybackControlling Video Playback Repeat Mode Repeat Mode Let the movie playPicture Mode Movie The best setting for Watching movies TitleButtons on the Remote Control used for Music Playback Controlling Music PlaybackRepeating Tracks on an Audio CD Shuffling Tracks on an Audio CDCreating a Playlist from a CD RippingPlaying Photo Contents Using the Tools Menu when a file is highlighted Login / Out Want to uploadSend V buttonUsing Smart Hub Network ServicesSmart Hub at a Glance Using the Web Browser Web Browser at a GlanceUsing Disc to Digital Yellow C To switch the pointerScroll Up/Scroll Down Tools To display Tools windowCompliance and Compatibility Notice AppendixAppendix English Network Service Disclaimer Copy ProtectionLicense Additional Information Digital OutputSettings Middle of playback BD Data ManagementRead/write speed Disc Menu. Press the Disc Menu buttonResolution according to the contents type Digital Output Selection Re-encodedTroubleshooting If you experience other problems Authorized service centerHdcp High-bandwidth Digital Content Protection Check if you have a firewall enabledBD-LIVE service Occurs BD-LIVE serviceRepairs Status function. SeeSpecifications Limited Warranty to Original Purchaser Questions or COMMENTS?

BD-ES6000/ZA specifications

The Samsung BD-ES6000/ZA is a versatile Blu-ray player that offers an impressive range of features and technologies designed to enhance your home entertainment experience. This player stands out not only for its sleek design but also for its ability to deliver high-quality audio and video performance, making it a popular choice among movie enthusiasts.

One of the main features of the BD-ES6000/ZA is its support for full HD 1080p resolution. This capability ensures that users can experience movies and shows with stunning clarity and detail, providing a cinematic experience right in the comfort of their home. The unit supports a variety of disc formats, including Blu-ray discs, DVDs, and CDs, ensuring compatibility with a wide range of media.

In addition to playback capabilities, the BD-ES6000/ZA comes equipped with Smart Hub functionality, offering users access to a wide array of streaming services. This feature allows you to enjoy popular platforms such as Netflix, Hulu, and YouTube directly from the player, eliminating the need for additional devices. The player also supports DLNA, enabling users to stream content from compatible devices on their home network.

Another notable technology in the BD-ES6000/ZA is its built-in Wi-Fi connectivity. This feature simplifies the process of connecting to the internet, making it easy to access online content and perform firmware updates. Users can also benefit from Samsung’s Smart View app, which allows for seamless streaming of content from mobile devices to the Blu-ray player.

Audio performance is equally impressive, with support for advanced audio codecs such as Dolby TrueHD and DTS-HD Master Audio. This ensures that users experience rich, immersive sound that complements the stunning visuals. The player also features an HDMI output and optical audio output, allowing for easy connection to home theater systems.

Moreover, the Samsung BD-ES6000/ZA is designed with energy efficiency in mind, earning ENERGY STAR certification. This makes it an environmentally friendly choice, helping users to reduce their energy consumption without compromising on performance.

In summary, the Samsung BD-ES6000/ZA is a feature-rich Blu-ray player that combines excellent video and audio quality with smart connectivity options. Whether you're enjoying your favorite films or streaming content from the web, this player promises a satisfying home entertainment experience tailored to modern viewing needs. With its stylish design and comprehensive capabilities, it remains a strong contender in the world of Blu-ray players.
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