TROUBLESHOOTING
You may save time and money by solving common monitor problems using the following simple, easy-
Problem | Possible Cause | Solution |
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Screen is blank | Power cord disconnected | Connect the power cord |
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| Power switch off | Turn on power |
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| Signal cable improperly | Connect signal cable properly |
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| connected |
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| Screen blanking utility is | Depress any key on the keyboard or move the mouse | ||
| active |
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Image appears blurred, | Brightness and contrast are | Press | to access the | |
indistinct, or too dark | too low | then select the brightness | and/or contrast | |
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| icon to adjust to desired levels* | ||
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Color is abnormal | A magnetic object may be | Move the object farther away |
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| nearby |
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| Monitor has been moved or | Press | to access the OSD, then select | |
| inadvertently bumped | Degauss | to activate* |
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Image is too large or too small | Horizontal width may need | Press | to access the OSD, then select H. Size | |
| adjustment | to adjust* |
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| Vertical height may need | Press | to access the OSD, then select V. Size | |
| adjustment | to adjust* |
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Image is not centered | Horizontal position needs | Press | to access the OSD, then select H. Position | |
| adjustment | to adjust* |
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| Vertical position needs | Press | to access the OSD, then select V. Position | |
| adjustment | to adjust* |
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“No Signal” is displayed | Monitor signal cable is not | Connect the | ||
on screen | connected to the computer | computer. Be sure that the computer power is on. | ||
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“Out of Range” is displayed | Video resolution and/or | Restart your computer, press F6 before Microsoft | ||
on screen | refresh rate are set higher | Windows begins to load so that you enter Safe Mode. | ||
| than what your monitor | Change your settings to a supported setting (see | ||
| supports | “Specifications”). Restart your computer so that the | ||
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| new settings take effect. |
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*Refer to the “Using Your | (continued) |
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