Troubleshooting (continued)
Problem | Possible Cause | Solution |
No speaker power | Speaker power plug may have | Check all speaker power connections and ensure |
| come unplugged | they are properly connected |
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| Power button on | Push the power button on the right side of the right |
| speaker may be off | speaker; power button should illuminate |
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No sound from speakers | Speaker audio plug may have | Make sure your audio input jack (lime green |
| come unplugged from the | connector) is plugged into the back of your computer |
| back of the computer |
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| Mute button on keyboard may | Push the mute button on your keyboard or click on |
| be activated | the speaker icon located on your Windows desktop |
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| and deselect “Mute” |
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| Volume level may be adjusted | Increase the volume level by using your keyboard |
| too low | volume control or clicking on the speaker icon |
|
| located on your Windows desktop and increasing the |
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| volume level |
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No sound from left speaker | Speaker connection from left | Make sure the speaker connection from the left |
| speaker may have come | speaker is plugged into the rear of the right speaker |
| unplugged |
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| Left speaker balance may | Click on the speaker icon located on your Windows |
| need to be adjusted | desktop and adjust the |
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| accordingly |
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Integrated microphone is | Microphone cable is not | Check to ensure that the microphone cable is |
not working | connected properly | connected properly |
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Monitor is overheating | There is not enough | Leave at least 3 inches (76 mm) of ventilation space |
| ventilation space to allow | surrounding your monitor, and do not place objects |
| proper airflow | on top of your monitor |
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