Sharp BD-HP50U On-screen Error Messages, Troubleshooting, Messages Relating to BD and DVD

Page 45

Troubleshooting

Left and right channels of audio are reversed, or sound comes out of only one side.

•Are left and right audio cables connected to the opposite terminal, or is one side disconnected?

Disc does not play back automatically.

•Have you set a disc that has an automatic playback function?

The Player heats up during use.

•When using this Player, the console cabinet may heat up depending on the usage environment. This is not a malfunction.

The Player makes a snapping sound when starting playback or loading a disc.

•The player may sometimes make a snapping sound when starting playback if it has not been operated in a while. These sounds are not malfunctions of the player but are normal operating conditions.

Cannot operate the Player.

•Are you operating the Player within the specified operating temperature range? (Page 46)

NOTE

Reset

•If this Player receives strong interference from a source such as excessive static electricity, strong external noise, malfunction of power supply, or voltage caused by lightning during use or a wrong operation is sent to the Player, errors like the Player not accepting an operation may occur. Press and hold POWER on the

Player until “” appears on the front panel display when the Player does not operate properly even after the power has been turned off. Then, after the STANDBY indicator is lit, turn on the power.

•When a reset is performed while the power is on, the Player will turn off. Turn the power on again. At this point, it may take a few moments for the system processing to finish before the Player is ready for use. During the system processing, the BD and DVD/CD mode indicators on the front panel display of the Player will blink. Once the system processing has finished, the indicators will finish blinking and then light up normally. You can operate the Player when the BD and DVD/CD mode indicators are lit.

•Since all settings including the language setting stored in memory are also reset when a reset has been performed, they must be set again.

•When the problem persists even after performing a reset, unplug the AC cord and plug it in again. If this does not solve the problem, contact the nearest service center approved by SHARP.

STANDBY indicator will remain lit.

•When the AC cord is removed from the outlet, the STANDBY indicator will remain lit for a short period. This is normal and is not a malfunction.

On-screen Error Messages

Messages Relating to BD and DVD

•The following messages appear on the TV screen in case the disc you tried to playback is not appropriate or the operation is not correct.

Error message

 

Possible Error

 

Suggested Solution

 

 

 

 

 

 

 

CANNOT PLAY.

•

The disc cannot be played back with this Player.

•

Check the disc, and load it correctly.

 

 

 

 

 

 

 

INCOMPATIBLE DISC.

•

If you load a disc which cannot be played with

 

 

 

 

 

this Player (i.e. a scratched disc), or if you load a

 

 

 

 

 

disc upside down, this message will appear, and

 

 

 

 

 

the disc tray will automatically pop out.

 

 

 

 

 

 

 

 

 

 

•

Occurs if the loaded disc cannot be played

•

Remove the disc.

 

 

 

because it is a non-standard disc or scratched,

 

 

 

 

 

etc.

 

 

r

 

 

 

 

CANNOT OPERATE.

• Occurs if an operation is incorrect.

 

—

 

 

 

 

 

 

THIS USB MEMORY IS NOT

•

Occurs if there is a formatting error.

•

Format the USB memory again.

Appendix

CANNOT BE USED. IT SHOULD BE

 

2.0 is used (i.e. USB 1.0/USB 1.1).

 

 

FORMATTED PROPERLY. PLEASE

 

 

 

 

 

FORMAT THE MEMORY IN USB

 

 

 

 

 

MEMORY MANAGEMENT.

 

 

 

 

 

THE CONNECTED USB MEMORY

• Occurs if USB memory not compliant with USB

• Connect USB 2.0-compliant USB memory.

 

COMPLIANT WITH USB2.0.

 

 

 

 

 

 

 

 

 

 

 

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Contents BD-HP50U Page Introduction Contents What to do first NIntroduction ppOConnection pp Dear Sharp Customer Additional Safety InformationIntroduction Important Safety InstructionsDo not place objects in front of the product Blu-ray Disc About DiscsTypes of Discs that Can Be Used with This Player Discs that Cannot Be Used with This PlayerAbout the Jpeg file format About DiscsAbout Disc Contents Disc Precautions Important InformationCopyright Getting Started Adjust settingsUnpacking Selecting equipment to connectMajor Components Using an external IR receiver with this PlayerMain Unit Front Main Unit RearMajor Components Remote Control UnitKeylock function Buttons under the coverVideo terminals/jacks on this Player Introduction to ConnectionsAnalog audio connection 2CH Audio output jacksSwitching the video output between Hdmi and Component video Connecting to the Hdmi TerminalAfter connecting Video ConnectionsVideo Connections Connecting to the Component JacksTo Component Video OUT jacks To component video input jacksConnecting to the S-video or Video Jack Connecting to the Digital Audio Terminal or Jack Audio ConnectionsLoad a disc and start playback. Pages Audio Connections Connecting the Audio JacksTo 2CH Audio Output jacks To audio input JacksConnecting the Power Cord Loading the Batteries in the Remote ControlApproximate operating range of remote control Before Starting PlaybackOperating a Sharp TV Using the Remote Control Setting the Remote Control CodeIf remote control does not work Before Starting PlaybackLanguage Setting Turning the Power OnTurning the power on Entering standbySetup Menu operation Player using Aquos LinkControlling the Blu-ray disc Quick operationOpening the front panel door BD/DVD/CD PlaybackLoading a Disc BD/DVD Video PlaybackUsing the pop-up menu Using the disc menuBD/DVD/CD Playback Virtual PackageDVD-R/-RW Playback Playback from the beginningPlayback by selecting a title Audio CD Playback Playback by selecting a Play ListSorting the titles Playback Functions Switching Subtitles Switching AudioPlayback Functions Partial Repeat Playback Repeat Playback of a Specified PartSwitching the Angle Displaying the Angle MarkPress Angle during playback Jpeg File Playback Setting slide show speed/ repeat playbackPlaying back still images in sequence Playing back still images in a selected folderSettings During Playback Function control operation procedureFunction Control Functions which can be set Settings During PlaybackCommon operations When setting the password for the first timeDisplay the Menu Select the next item Select a menu itemWhen selecting Normal SettingsYou can set the audio output mode for each output terminal This sets the audio output connected to Surround equipmentItem For BD-ROM Item For DVD-videoItem Country Code Item SubtitleLanguage Code List Country Code ListPresets On indicatorPress a/b, select Erase or FORMAT, then press Enter Press a/b to select USB Memory MANAGEMENT, then press EnterPress c/d, select YES, and press Start the processEnter the 4-digit number using Press a/b to select Software UPDATE, then EnterIf you already set the password, go to step Press Enter to start checking data in the USB memory devicePress Enter to start updating RS-232C port specifications RS-232C port specificationsRC-232C command list Troubleshooting On-screen Error Messages TroubleshootingMessages Relating to BD and DVD Glossary Glossary Hdmi 19-pin standard connector 1080p 24Hz output SpecificationsGeneral PlaybackWarranty Period for this Product Valid for warranty service in the U.S. and Puerto Rico onlyAdditional Items Excluded from Warranty Coverage if any Where to Obtain ServicePage Sharp Electronics Corporation

BD-HP50U specifications

The Sharp BD-HP50U is a versatile Blu-ray player that has garnered attention for its impressive array of features and technologies. As part of Sharp's commitment to delivering high-quality home entertainment, this player stands out by offering an enhanced viewing experience for audiophiles and movie buffs alike.

One of the main features of the BD-HP50U is its ability to play full HD 1080p content, ensuring that viewers can enjoy movies and shows in stunning detail. The player is equipped with an advanced video processing engine that upscales standard definition content, delivering improved picture quality that approaches near-HD levels. This is particularly beneficial for those who still have a collection of DVDs, as the player breathes new life into older formats.

Furthermore, the BD-HP50U supports various disc formats, including Blu-ray, DVD, and CD, making it a multi-functional device that caters to different media preferences. Its compatibility with BD-Live technology also allows users to access additional online content and features, enhancing the interactive experience of Blu-ray discs.

In terms of audio capabilities, the BD-HP50U supports high-definition audio formats such as Dolby TrueHD and DTS-HD Master Audio. This means that it can deliver a true cinema-like sound experience when paired with a compatible surround sound system. The player also features HDMI output, which provides a single-cable connection for both high-definition audio and video, simplifying setup while maintaining optimal performance.

Additionally, the Sharp BD-HP50U is designed with user-friendliness in mind. Its intuitive menu navigation and remote control make it easy to access various settings and features without a steep learning curve. The player also includes USB connectivity, enabling users to play media files directly from external storage devices. This flexibility allows for easy access to digital content such as photos, music, and videos.

Moreover, the BD-HP50U is built with energy-efficient technology, making it an environmentally friendly choice for consumers who are conscious about their energy consumption. With a sleek design that complements modern home entertainment systems, the Sharp BD-HP50U has proven to be a reliable and stylish addition to any living room setup. Overall, it combines advanced technology with practical features to offer an enjoyable and efficient viewing experience.
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