Sharp BD-HP25U operation manual Troubleshooting Playback, Picture

Page 59

Troubleshooting

Playback (Continued)

Problem

Possible causes and solutions

 

 

Video stops.

• Has the Player been subjected to shock or impact? Are you using it in an unstable location? The Player will stop if it

 

senses shock or vibration.

 

 

The Player makes a snapping sound when starting

• The player may sometimes make a snapping sound when starting playback if it has not been operated in a while. These

playback or loading a disc.

sounds are not malfunctions of the player but are normal operating conditions.

 

 

Picture

Problem

Possible causes and solutions

 

 

No picture.

• Make sure that the cable is connected correctly. (Page 16)

 

• Make sure that the connected TV or the AV receiver is set to the correct input. (Pages 16–17)

 

• Take out the disc and clean it. (Page 13)

 

• Make sure that region code on the disc matches that of this Player. (Page 9)

 

• There is no picture from the HDMI output.

 

− Are the settings performed correctly? Please check the settings. (Page 42)

 

 

Screen freezes and operation buttons do not work.

• Turn off the power and turn on the power again.

 

• If the power is not turned off, perform a reset. (Page 62)

 

• Is the disc damaged or dirty? Check the condition of the disc. (Page 13)

 

 

Square noise (mosaic) appears on the screen.

• Blocks in images may be visible in scenes with rapid movement due to the characteristics of digital image compression

 

technology.

 

 

Audio is not output, or images are not played back

• The audio may not be output or the images may not be played back properly for some discs in which copyright-

properly.

protected contents are recorded.

 

 

3D images cannot be output to a TV.

• Is an HDMI cable used?

 

• Are a 3D compatible TV and 3D glasses used?

 

• Is a proper connection made between the HDMI OUT terminal of the player and the HDMI input terminal of the 3D

 

compatible TV?

 

• Is the 3D setting on this player correct? (Pages 23, 44)

 

• Is the 3D setting on the TV correct?

 

• Is a 3D compatible BD disc being played back?

 

 

Noise appears on the screen.

• When you watch TV broadcasts with the power of this player turned on, noise may appear on the TV screen. In such

 

cases, turn off the power to this player or keep this player away from the TV.

 

 

Appendix

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Contents BD-HP25U Safety Information Introduction Additional Safety InformationImportant Safety Instructions Precautions on using Wireless LAN Precautions on viewing stereoscopic 3D imagesPrecautions when cleaning this product Getting Started Optional accessories Selecting equipment to connectPlaying back video/picture/music content Adjust settings to suit your preferenceContents What to do first ContentsSettings pp Streaming content ppWhat would you like to do with this Player? Media Format Disc Type Recording Contents Format SizeAbout Media Types Blu-ray DiscAbout the MP3 file format Discs that Cannot Be Used with This PlayerAbout Media Types About the Jpeg file formatAbout Disc Contents Icons Used on BD/DVD Video Disc Cases License and Copyright Disc PrecautionsImportant Information Main Unit Front Main Unit Rear Major ComponentsKeylock function Remote Control UnitMajor Components Projector TV Connecting to a TV/projectorAfter connecting ConnectionAmplifier/AV receiver Connecting to an amplifier/AV receiverHdmi connection Digital audio connectionInternet Modem Broadband router Wired connection LAN cableBroadband Internet Connection Wireless Modem Internet Router Wireless connection wireless LANOptional accessories Perform the communication settings. PagesBefore Starting Playback Loading the Batteries in the Remote ControlConnecting the Power Cord Remote controlEntering standby Turning the Power OnTurning the power on Indicators on the PlayerTV function control Language SettingOperating a Sharp TV Using the Remote Control Changing the on-screen display languageUsing 3D Using Aquos LinkControlling the Blu-ray disc player using Aquos Link Control Panel Control PanelMajor functions of each button icon To stop playback Video/Picture/Music PlaybackLoading a Disc BD/DVD Video PlaybackStart playback by selecting a title from the top menu Using the disc menuDisplaying the disc information BD/DVD MenusRear Using the pop-up menuEnjoying Bonusview or BD-LIVE Press POP-UP Menu during playbackTo remove the secondary video, press PinP again Virtual PackageAbout Title List DVD-R/-RW VR format / BD-RE/-RPlayback by selecting a title Bdav format PlaybackPlayback from the beginning or resume playback Sorting the titlesPlayback by selecting a track Operation procedure for the Functions menuAudio CD Playback Playback from the beginningPress a/b to select a folder or file Audio Data MP3 File PlaybackList of available buttons during playback Press a/b to select Music, then press d orPress Enter to display the selected file Displaying Still Images Jpeg filesOperational buttons during still image display Press a/b to select Picture, then press d orAbout a home network Accessing Dlna serversBefore accessing Dlna servers Playback by selecting a file listPause/Frame Advance Playback When playing back a DVDPlayback Functions Fast Forward/Reverse SearchPress Function Repeat Playback of a Title or Chapter Repeat PlaybackPartial Repeat Playback Repeat Playback of a Specified Part Playback FunctionsDisplaying the Audio Information Switching SubtitlesSwitching the Angle Stereo is displayed. Audio cannot be switchedFunction Control Settings During PlaybackFunction control operation procedure Functions which can be set Settings During PlaybackPress a/b to select Aquos LINK, then press d or Enter Press a/b to select Settings, then press d or EnterSettings Common operationsWhen setting the password for the first time Basic Operation for Playback SettingAudio Out Audio Video SettingsHdmi Video Out Secondary AudioSmart Settings Playback Setting System On Screen LanguageVersion When selecting Cable Communication SetupWhen selecting Wireless Information on MAC addresses Repeat to 5 to finish inputting all the required characters Operation procedure for inputting characters manuallyInput character list Press a/b to select Yes, then press Enter Before using the USB memory deviceUSB Memory Management Press a/b to select Erase or Format, then press EnterSetup Software Update SettingsAuto Update from Network Update processTo check for the availability of a software update Manual Update from NetworkManual Update from USB memory device Press Power to turn off the playerDuring the data checking, Checking blinks Enter the 4-digit number usingFront Press Enter to start checking data in the USB memory deviceAudio formats Channels About Output of Next Generation Audio FormatsRemove the USB memory device Next generation Maximum numberPlaying back Playing back video on demand streaming contentPlaying back YouTube content Instantly Watching Movies from NetflixOperational buttons during playback Playing back streaming contentTroubleshooting Vudu Enjoying Movies and Internet Application with VuduPlayback TroubleshootingPower Basic OperationPicture Troubleshooting PlaybackNetwork Troubleshooting SoundWhen the wired Internet connection is made When the wireless Internet connection is madeTroubleshooting Other To Reset this PlayerError message Possible Error Suggested Solution On-screen Error MessagesInput/Output SpecificationsSpecifications are subject to change without notice GeneralGlossary DVD video pages 9 Infrastructure modeGlossary DTS-HD Master Audio Essential DVD upscalingTime number Glossary Pan Scan PS 43Parental control Subtitles pagesNetwork Service Disclaimer Software License Notice About Software LicenseInformation on the Software License for This Product Additional Items Excluded from Warranty Period for this ProductWarranty Coverage if any Where to Obtain Service What to do to Obtain ServiceCongratulations on your purchase Limited WarrantySharp Plaza, Mahwah, New Jersey

BD-HP25U specifications

The Sharp BD-HP25U is a noteworthy Blu-ray player that combines cutting-edge technology with user-friendly features, designed to deliver an exceptional home entertainment experience. With a sleek design, the BD-HP25U satisfies both aesthetic appeal and functional attributes, making it an attractive addition to any home theater setup.

One of the primary features of the BD-HP25U is its ability to play a wide range of disc formats. In addition to standard Blu-ray discs, it also supports DVD, CD, and various high-definition formats, ensuring compatibility with a vast library of media. This versatility allows users to enjoy their favorite movies, music, and shows without the need for multiple players.

The BD-HP25U is also equipped with advanced technologies, including 1080p upscaling. This feature enhances the picture quality of standard DVDs, converting them to near high-definition resolution. The result is a significantly improved viewing experience, with sharper images and more vibrant colors that bring content to life. Furthermore, the player supports Dolby Digital and DTS audio formats, enhancing sound quality and providing a home theater experience that rivals commercial cinemas.

Networking capabilities are another standout aspect of the BD-HP25U. The device includes built-in Wi-Fi, enabling users to stream content directly from popular services like Netflix, YouTube, and Hulu. The convenience of internet connectivity opens up a world of entertainment options, allowing users to access a variety of movies, shows, and music on-demand.

In addition to streaming, the BD-HP25U features USB connectivity that allows users to play files directly from external storage devices. This compatibility extends to various formats, including JPEG, MP3, and DivX, providing even more ways to enjoy multimedia content without the need for discs.

User-friendly navigation is also a key characteristic of the BD-HP25U. The intuitive on-screen interface allows for easy access to settings and features, making it simple for users of all ages to navigate through their media library and connect to streaming services.

In summary, the Sharp BD-HP25U is a multifunctional Blu-ray player that excels in performance, versatility, and connectivity. Its ability to handle multiple disc formats, upscale video quality, and provide streaming access to a wealth of online content makes it a valuable choice for anyone looking to enhance their home entertainment experience.
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