Sharp BD-HP25U Troubleshooting Sound, Network, When the wired Internet connection is made

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Troubleshooting

Sound

Problem

Possible causes and solutions

 

 

No sound, or sound is distorted.

• If the volume of the TV or amplifier is set to minimum, turn the volume up.

 

• There is no sound during still mode, slow motion playback, fast forward and fast reverse. (Page 35)

 

• DVD audio recorded in DTS is only output from the DIGITAL AUDIO OUT terminal. Connect a DTS compatible digital

 

amplifier or decoder to the DIGITAL AUDIO OUT OPTICAL terminal on this Player. (Page 17)

 

• Check that the audio cable is connected correctly. (Page 17)

 

• Check that the cable plugs are clean.

 

• Take out the disc and clean it. (Page 13)

 

• Audio may not be output depending on the audio recording status, such as when audio other than an audio signal or

 

non-standard audio is recorded for the audio content of the disc. (Page 10)

 

 

Audio is not output, or images are not played back

• The audio may not be output or the images may not be played back properly for some discs in which copyright-

properly.

protected contents are recorded.

 

 

Network

Problem

Possible causes and solutions

Cannot connect to the Internet.

When the wired Internet connection is made

 

• Is the LAN cable connected properly?

 

• Is the wrong cable such as a modular cable used? Connect a LAN cable to the ETHERNET terminal. (Page 18)

 

• Is the power for the connected equipment, such as a broadband router or modem turned on?

 

• Is the broadband router and/or modem properly connected?

 

• Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages 46–49)

 

When the wireless Internet connection is made

 

• Is the wireless LAN adapter connected properly?

 

• Is the power for the connected equipment, such as a wireless router or access point turned on?

 

• Is the wireless router or access point properly connected?

 

• Are there any obstacles, such as physical structures (brick and concrete walls, etc.) and electronics (microwave, etc.)

 

between the wireless router/access point and the player? As this may cause interference with the wireless signal, make

 

sure to keep obstacles away.

 

• Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages 46–49)

 

 

Cannot download BD-LIVE contents.

• Is the LAN cable or the wireless LAN adapter connected properly?

 

• Is the USB memory device properly connected? Check that the USB memory device is connected to the USB1 or USB2

 

terminal of this Player.

 

• Check if the BD disc supports BD-LIVE.

 

• Check the setting for “BD Internet Access”. (Page 44)

Appendix

(Continued on the next page)

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Contents BD-HP25U Safety Information Additional Safety Information IntroductionImportant Safety Instructions Precautions on viewing stereoscopic 3D images Precautions when cleaning this productPrecautions on using Wireless LAN Optional accessories Selecting equipment to connect Playing back video/picture/music contentAdjust settings to suit your preference Getting StartedContents Contents Settings ppStreaming content pp What to do firstWhat would you like to do with this Player? Disc Type Recording Contents Format Size About Media TypesBlu-ray Disc Media FormatDiscs that Cannot Be Used with This Player About Media TypesAbout the Jpeg file format About the MP3 file formatAbout Disc Contents Icons Used on BD/DVD Video Disc Cases Disc Precautions Important InformationLicense and Copyright Major Components Main Unit Front Main Unit RearRemote Control Unit Major ComponentsKeylock function Connecting to a TV/projector After connectingConnection Projector TVConnecting to an amplifier/AV receiver Hdmi connectionDigital audio connection Amplifier/AV receiverWired connection LAN cable Broadband Internet ConnectionInternet Modem Broadband router Wireless connection wireless LAN Optional accessoriesPerform the communication settings. Pages Wireless Modem Internet RouterLoading the Batteries in the Remote Control Connecting the Power CordRemote control Before Starting PlaybackTurning the Power On Turning the power onIndicators on the Player Entering standbyLanguage Setting Operating a Sharp TV Using the Remote ControlChanging the on-screen display language TV function controlUsing Aquos Link Controlling the Blu-ray disc player using Aquos LinkUsing 3D Control Panel Major functions of each button iconControl Panel Video/Picture/Music Playback Loading a DiscBD/DVD Video Playback To stop playbackUsing the disc menu Displaying the disc informationBD/DVD Menus Start playback by selecting a title from the top menuUsing the pop-up menu Enjoying Bonusview or BD-LIVEPress POP-UP Menu during playback RearVirtual Package To remove the secondary video, press PinP againDVD-R/-RW VR format / BD-RE/-R Playback by selecting a titleBdav format Playback About Title ListSorting the titles Playback from the beginning or resume playbackOperation procedure for the Functions menu Audio CD PlaybackPlayback from the beginning Playback by selecting a trackAudio Data MP3 File Playback List of available buttons during playbackPress a/b to select Music, then press d or Press a/b to select a folder or fileDisplaying Still Images Jpeg files Operational buttons during still image displayPress a/b to select Picture, then press d or Press Enter to display the selected fileAccessing Dlna servers Before accessing Dlna serversPlayback by selecting a file list About a home networkWhen playing back a DVD Playback FunctionsFast Forward/Reverse Search Pause/Frame Advance PlaybackRepeat Playback of a Title or Chapter Repeat Playback Partial Repeat Playback Repeat Playback of a Specified PartPlayback Functions Press FunctionSwitching Subtitles Switching the AngleStereo is displayed. Audio cannot be switched Displaying the Audio InformationSettings During Playback Function control operation procedureFunction Control Settings During Playback Functions which can be setPress a/b to select Settings, then press d or Enter SettingsCommon operations Press a/b to select Aquos LINK, then press d or EnterBasic Operation for Playback Setting When setting the password for the first timeAudio Video Settings Hdmi Video OutSecondary Audio Audio OutSmart Settings Playback Setting On Screen Language VersionSystem Communication Setup When selecting CableWhen selecting Wireless Information on MAC addresses Operation procedure for inputting characters manually Input character listRepeat to 5 to finish inputting all the required characters Before using the USB memory device USB Memory ManagementPress a/b to select Erase or Format, then press Enter Press a/b to select Yes, then press EnterSoftware Update Settings Auto Update from NetworkUpdate process SetupManual Update from Network Manual Update from USB memory devicePress Power to turn off the player To check for the availability of a software updateEnter the 4-digit number using FrontPress Enter to start checking data in the USB memory device During the data checking, Checking blinksAbout Output of Next Generation Audio Formats Remove the USB memory deviceNext generation Maximum number Audio formats ChannelsPlaying back video on demand streaming content Playing back YouTube contentInstantly Watching Movies from Netflix Playing backPlaying back streaming content Troubleshooting VuduEnjoying Movies and Internet Application with Vudu Operational buttons during playbackTroubleshooting PowerBasic Operation PlaybackTroubleshooting Playback PictureTroubleshooting Sound When the wired Internet connection is madeWhen the wireless Internet connection is made NetworkTo Reset this Player Troubleshooting OtherOn-screen Error Messages Error message Possible Error Suggested SolutionSpecifications Specifications are subject to change without noticeGeneral Input/OutputGlossary Infrastructure mode Glossary DTS-HD Master Audio EssentialDVD upscaling DVD video pages 9Glossary Pan Scan PS 43 Parental controlSubtitles pages Time numberNetwork Service Disclaimer About Software License Information on the Software License for This ProductSoftware License Notice Warranty Period for this Product Warranty Coverage if any Where to Obtain ServiceWhat to do to Obtain Service Additional Items Excluded fromLimited Warranty Congratulations on your purchaseSharp Plaza, Mahwah, New Jersey

BD-HP25U specifications

The Sharp BD-HP25U is a noteworthy Blu-ray player that combines cutting-edge technology with user-friendly features, designed to deliver an exceptional home entertainment experience. With a sleek design, the BD-HP25U satisfies both aesthetic appeal and functional attributes, making it an attractive addition to any home theater setup.

One of the primary features of the BD-HP25U is its ability to play a wide range of disc formats. In addition to standard Blu-ray discs, it also supports DVD, CD, and various high-definition formats, ensuring compatibility with a vast library of media. This versatility allows users to enjoy their favorite movies, music, and shows without the need for multiple players.

The BD-HP25U is also equipped with advanced technologies, including 1080p upscaling. This feature enhances the picture quality of standard DVDs, converting them to near high-definition resolution. The result is a significantly improved viewing experience, with sharper images and more vibrant colors that bring content to life. Furthermore, the player supports Dolby Digital and DTS audio formats, enhancing sound quality and providing a home theater experience that rivals commercial cinemas.

Networking capabilities are another standout aspect of the BD-HP25U. The device includes built-in Wi-Fi, enabling users to stream content directly from popular services like Netflix, YouTube, and Hulu. The convenience of internet connectivity opens up a world of entertainment options, allowing users to access a variety of movies, shows, and music on-demand.

In addition to streaming, the BD-HP25U features USB connectivity that allows users to play files directly from external storage devices. This compatibility extends to various formats, including JPEG, MP3, and DivX, providing even more ways to enjoy multimedia content without the need for discs.

User-friendly navigation is also a key characteristic of the BD-HP25U. The intuitive on-screen interface allows for easy access to settings and features, making it simple for users of all ages to navigate through their media library and connect to streaming services.

In summary, the Sharp BD-HP25U is a multifunctional Blu-ray player that excels in performance, versatility, and connectivity. Its ability to handle multiple disc formats, upscale video quality, and provide streaming access to a wealth of online content makes it a valuable choice for anyone looking to enhance their home entertainment experience.
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