Toshiba BDX1200KU owner manual Troubleshooting, Problem Tip

Page 22

English

8 Troubleshooting

If you experience any of the following difficulties while using this unit, check the list below

before consulting your nearest TOSHIBA dealer.

 

Problem

 

Tip

 

No reaction to the

 

Connect the product to the power outlet.

 

 

 

 

 

remote control.

 

 

 

 

 

Point the remote control at the product.

 

 

 

 

 

 

 

 

 

 

 

 

 

Insert the batteries correctly.

 

 

 

 

 

 

 

 

 

Insert new batteries in the remote control.

 

 

 

 

 

 

 

No video signal on the

 

Turn on the TV.

 

 

display device.

 

 

 

 

 

Set the TV to the correct external input.

 

 

 

 

 

 

 

 

 

 

 

 

 

Select the correct video resolution.

 

 

 

 

 

 

 

 

 

Set TV System of TV correctly.

 

 

 

 

 

 

 

No video output through

 

Set Resolution of HDMI to 480i or 480p.

 

 

VIDEO OUTPUT jack.

 

 

 

 

 

 

 

 

 

Incorrect or no audio /

 

If the unit is connected to the unauthorized display device with

 

 

video signal on the

 

an HDMI cable, the audio/video signal may not be output.

 

 

amplifier/display device

 

 

 

 

 

Ensure the amplifier/display devices setting match the Blu-ray

 

 

via HDMI cable.

 

 

 

 

Disc™ player.

 

 

 

 

 

 

 

 

 

 

 

No high-definition video

 

Does the disc contain high-definition video? High-definition

 

 

signal on the TV.

 

video is not available when the disc does not contain it.

 

 

 

 

 

 

 

 

 

Does the TV support high-definition video? High-definition video

 

 

 

 

is not available when the TV does not support it.

 

 

 

 

 

 

 

No audio signal from the

 

Assign the audio input of the TV to the corresponding video

 

 

loudspeakers of the TV.

 

input.

 

 

 

 

 

 

 

No audio signal from the

 

Turn on the audio system.

 

 

loudspeakers of the

 

 

 

 

 

Set the audio system to the correct external input.

 

 

audio system.

 

 

 

 

 

 

 

 

 

Increase the volume level of the audio system.

 

 

 

 

 

 

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Contents BDX1200KU Contents Safety and important notice Important Safety InstructionsCopyright notice Do not Stare Into Beam FCC NoticeRegions Codes Feature highlightsYour Product BD-LiveProduct overview Main Unit Make the following connection to use this product Connecting to a TVConnections Option 1 Connect to the composite video jack VideoConnect USB device Connect PowerOptional Connection Option 1 Connect to the digital amplifier/receiverSetting up the player PreparationPlayback HdmiRepeat SetupDisplay SearchDigest AudioZoom PIP AudioGeneral Setting CustomizingPress OK to return to General Setting Menu Upgrade Press OK, enter Resolution settingPress OK, enter Aspect ratio setting Disc/USB StorageSubtitle Change passwordAudio PlaybackDisplay Setting TV Screen ResolutionVideo Adjust Color SpaceAudio Setting System Information System InformationUSB SpecificationLAN JpegTroubleshooting Problem TipFiles for DVD and 999 files for CD Files from a disc Joliet format Cannot play MP3 filesCannot find a MP3 file Make sure that the file extension is .mp3 or .MP3Glossary PBC JpegMP3 PCMLicense Information on the Software Used in This Product English These requirements apply to the modified work as a whole English No Warranty END of Terms and ConditionsLGPLv2.1 GNU Lesser General Public LicenseEnglish English Object code or executable form under English No Warranty ICU License ICU 1.8.1 and later License IssuesLicense Issues Copyright and Permission NoticeEnglish If Advised of the Possibility Such Damage ZlibFreeType Project License Freetype Project is Provided `ASBution You have not signed This license Tising materials `FreeType Project, `FreeTypeExpat Curl Software is Provided AS IS, WITH- OUT Warranty of ANY KindIJG Preamble Use the LZW algorithmCharisSIL OFL DefinitionsTermination Permission & ConditionsDisclaimer A., are not Covered by These Warranties Caused by USE, Misuse or Inability to USE this Product