Toshiba BDX2150KC owner manual Troubleshooting & Maintenance

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Troubleshooting & Maintenance

Troubleshooting

If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the following checklist.

Problem	Solution

No power	- Check if the AC cord is properly connected.
	- Unplug the AC cord once, and wait for 5-10 seconds and then plug it in
	again.

No sound or picture	- Check if the connected TV is turned on.
	- Check if the connections are made securely and correctly.
	- Check whether the connected TV or other device supports HDCP. (This unit
	will not output a video signal unless the other device supports HDCP.)
	- Check whether the output format of this unit (HDMI FORMAT) matches the
	supported input format of other connected device.

Distorted picture	- Sometimes a small amount of picture distortion may appear. This is not a
	malfunction.
	- Connect this unit directly to the TV.

Completely distorted picture or	- Make sure the disc is compatible with this unit.
black / white picture with Blu-
ray Disc™ / DVD

No sound or distorted sound	- Adjust the volume.
	- Check if speakers are connected correctly.
	- Check the HDMI connections.
	- Check the settings in “Audio” menu.

Picture freezes momentarily	- Check the disc for ﬁngerprints / scratches and clean with a soft cloth wiping
during playback	from center to edge.
	- Clean the disc.

Disc cannot be played back	- Clean the disc.
	- Ensure the disc label is facing up.
	- Check if the disc is defective by trying another disc.
	- Cancel the ratings control or change the control level.
	- Insert a correct disc that can be played back on this unit.

No return to start-up screen	- Reset this unit by turning it off, then on again.
when disc is removed

The unit does not respond to	- Aim the remote control directly at infrared sensor window on the front panel.
the remote control	- Reduce the distance to infrared sensor window.
	- Replace the batteries in the remote control.
	- Re-insert the batteries with their polarities (+ / - signs) as indicated.

Buttons do not work or the unit	- To completely reset the unit, unplug the AC cord from the AC outlet for 5-10
stops responding	seconds.

The unit does not respond to	- Operations may not be permitted by the disc.
some operating commands	Refer to the instructions of the disc.
during playback

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Contents BDX22150KC Table of Contents Important Safety Information Symbol for Class II Double lnsulationFCC Information FCC Radiation Exposure StatementSupplied Accessories Symbols Used in this ManualTrademark Information Features Identiﬁ cation of Controls Front PanelRear Panel Remote Control REVInstalling batteries Connections Operating with the remote controlConnecting to a TV using an Hdmi cable AngleConnecting to a digital ampliﬁer/AV receiver Connecting to networkConnecting your player to a wired router Connecting your player to a wireless access point or router Connecting a USB Flash DrivePlayback Structure of Disc Contents Basic PlaybackPlaying in fast reverse / forward directions Locating a title using the pop/top menuVariable Speed Playback Locating a Desired SectionPress the Goto button once Press GotoPress Goto once CurrentPIP Bonusview Setting Repeating a title, chapter or trackRepeating a speciﬁc segment Subtitle Selection Camera AngleAudio Selection Displaying On-screen InformationPlaying AVCHD/MP3/WMA/JPEG/MKV Files Playing ﬁles on a data discHome Menu, press / to select Media, and then press Operating a USB Flash Drive Using a USB Flash DriveUsing Media Player Function Operating Media Player function Removing the USB Flash DriveCustomizing the Function Settings Film Mode Display SettingResolution BD-Live StoragePCM Downsampling Audio SettingLanguage Setting Digital OutputSetting the parental control level Setting the parental control passwordSystem Setting AudioAutomatic updates over the Internet Update Via NetworkRestore factory defaults Upgrading Your Player’s FirmwareConﬁguring a wireless Internet connection Network Connection SettingConﬁguring a wired Internet connection Connection to the wireless Network which you selectSaved SignalConnected SecurityWiFi Protected Setup WPS Using the Connected Applications Troubleshooting & Maintenance TroubleshootingCleaning discs Maintenance ServicingCleaning the cabinet Cleaning the disc lensGlossary Speciﬁ cations For Toshiba Brand Digital Audio/Video Products Limited WarrantyLimited Warranty for Commercial Units Your ResponsibilityCritical Applications Arbitration and Dispute ResolutionHow to Obtain Warranty Services General ProvisionsDisclaimer Article 8 Governing Law Article 6 Export ControlArticle 7 Termination of License Article 9 SeverabilityOpen-Source Software Included in the Blu-ray Disc Player Open-Source Software Included in the Kernel/RootfsGPL Luxi Font Copyright Appendix a Curl licenseAppendix B Jpeg License Appendix E XML License Appendix C MNG LicenseAppendix D PNG License File Distribution Clause Copyright NoticeAppendix G Freetype License License Issues Appendix H Openssl LicenseAppendix K GNU GPL Appendix I Expat LicenseAppendix J Portmap License USAPage Page Appendix L GNU Lgpl END of Terms and ConditionsGNU Lesser General Public License Page Page Page GSOAP Appendix M BSD-NewAppendix N CinemaNow Ares