| The disc is dirty or any scratched.  | |
Auto open while reading  | The format of the disc is not supported.  | |
the disc.  | Try to reset the device. To do so, press "8", wait for 5 seconds and  | |
  | ||
  | then press this button again.  | |
  | The disc is dirty or scratched. | |
Audio and video momen-  | Check the TV system setting, switch PAL/NTSC TV system in setup  | |
tarily pause while reading  | menu.  | |
disc.  | Try to reset the device. To do so, press "8", wait for 5 seconds and  | |
  | ||
  | then press this button again.  | |
The player is on with start  | The disc is dirty or any scratch.  | |
logo and menu but has no  | Try to reset the device. To do so, press "8", wait for 5 seconds and  | |
image from the disc.  | then press this button again.  | |
  | Reset the device, when you see “ loading ” on the screen, press » « to  | |
The unit freezes while rea-  | take out the disc, clean the disc and try it again.  | |
ding  | If the device freezes again, the disc may have some contents the de-  | |
  | vice can't support. Please stop playing the disc in this device.  | |
TV screen and video | 
  | |
  | 
  | |
  | Make sure that the   | |
The images from this player  | cket or HDMI OUT socket on this device. | |
Make sure that the   | ||
do not appear on the tele-  | rect.  | |
vision.  | ||
The device is likely to enter screen saver status.  | ||
Picture is distorted.  | ||
Try to reset the device. To do so, press "8", wait for 5 seconds and  | ||
  | ||
  | then press this button again.  | |
Video is not output in high-  | High definition video cannot be output through the VIDEO OUT.  | |
definition. | Confirm that the HDMI Resolution in the Setup menu is set properly.  | |
The 4:3 aspect ratio picture  | Use the   | |
expands left and right. | operating instructions. | |
  | Insert a USB memory stick with a free space. Select   | |
When it is playing   | from the   | |
Please check the internet is available or not. Some of the disc need  | ||
disc, Video output is a  | ||
the support of internet.  | ||
black screen.  | ||
Please check the connection cable to the router. If it is loose, please  | ||
  | ||
  | insert again.  |