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Troubleshooting
Not every picture or sound problem is caused by a defect in your device. Cables that have accidentally been disconnected, damaged discs and flat batteries for the remote control will impair functioning.
If the following measures do not resolve the problem satisfactorily, please contact your specialist dealer.
To reset this unit
To return all settings other | Select Yes in Restore Default Settings in the Setup menu. This returns | |
than some settings to the | all values in the Setup menu and the | |
factory preset. | parental setting to the default settings. | |
Power |
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No power. | Insert the AC power supply cord securely into a known active AC | |
outlet. | ||
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The player switches to | This is a power saving feature. | |
The Auto Power Down function is activated. Press »8« on the player | ||
standby mode. | ||
to turn the device on. | ||
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Operation |
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| The batteries are depleted. Replace them with new ones. | |
| You are not pointing the remote control at the main unit’s remote con- | |
The remote control doesn’t | trol signal sensor during operation. | |
work properly. | Colored glass may obstruct the signal reception/transmission. | |
| Don’t place the signal sensor in direct sunlight or in areas that may be | |
| subject to sunlight exposure. | |
| Select the correct playback source | |
| Some operations may be prohibited by the disc. | |
| Reset the device as follows: | |
The player is on but cannot | 1. Press »8« on the device to switch the device to standby. If the de- | |
be operated. | vice doesn’t switch to standby, alternatively, disconnect the AC power | |
supply cord, wait one minute, then reconnect it. | ||
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| 2. Press »8« on the device to switch it on. If the device still cannot be | |
| operated, consult the dealer. | |
| Condensation has formed: Wait 1 to 2 hours for it to evaporate. | |
Play fails to start even when | Insert the disc correctly with the label facing up. | |
(PLAY) is pressed. Play | The disc is dirty. | |
starts but then stops imme- |
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You tried to play a blank disc or unplayable disc on this device. | ||
diately. | ||
Startup is slow. When the | Startup takes time in the following situations. | |
player is turned on, audio | Immediately after a power failure or the AC power supply cord is | |
and video output takes a | connected. | |
long time. | When the unit is connected with an HDMI cable. |