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Troubleshooting
Problem: The remote can’t be programmed to operate your component.
•You may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code and the component’s IR sensor reads the code.
Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (VCR when programming the VCR key; TV when programming the TV key; cable box or satellite receiver when you’re programming the DBS•CABLE key; DVD Player when programming the DVD•AUX key).
•If you’ve entered all of the codes for your brand that are in the accompanying Code List and followed the instructions, try one of the Code Search methods (See Code Search on page 9).
•You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD•AUX, or DBS•CABLE) so the remote knows which component you want to operate.
•To program the 4 component universal remote to operate a combination unit (TV/VCR or TV/DVD), first try the VCR or DVD codes for your brand. Some units, however, require that you program both the TV key (using the TV codes) and the VCR or DVD•AUX key (using the VCR or DVD codes) for full operation.
•To program the 4 component universal remote to operate a combination unit (VCR/DVD), program the VCR key using the VCR codes and then program the DVD•AUX key using the DVD codes.
Problem: The indicator light does not light when you press a key.
•You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD•AUX, or DBS•CABLE) so the remote knows which component you want to operate.
•You may have pressed an invalid key for the mode the remote is in (for example, REC only works in VCR Mode).
•Make sure the batteries are properly installed.
•Replace the batteries with two new AAA batteries. Reprogramming may be required.
Problem: The remote does not operate your component.
•You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR, DVD•AUX, or DBS•CABLE) so the remote knows which component you want to operate.
•Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component.
•Make sure the batteries are properly installed (See Battery Installation on page 3).
•Replace the batteries with two new AAA batteries. Reprogramming may be required.
•Reset the remote. Remove the batteries, then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and try the remote again. Reprogramming will be required.
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