Samsung ST65W3PC, ST62T8PC, ST47W3PC, ST55W3PC, ST54T8PC, ST43T8PC Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture.	Try another channel.
	Adjust the antenna.
	Check all wire connections.

Poor sound quality.	Try another channel.
	Adjust the antenna.

No picture or sound.	Try another channel.
	Press the TV/Video button.
	Make sure the TV is plugged in.
	Check the antenna connections.

No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.

Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try
	operating it again.

Your remote control does not	Press the “MODE” button to put your remote
operate your TV.	control in the “TV” mode.

The TV won’t turn on.	Make sure the wall outlet is working.

Note

Wide TV(16:9): If you watch a still image or the screen in the Normal(4:3) aspect ratio format for a long time, images may be burned onto the screen.

Normal TV(4:3): If you watch a still image or the screen in the Wide(16:9) aspect ratio format for a long time, images may be burned onto the screen.

5.1 CHAPTER FIVE: TROUBLESHOOTING

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Contents Owner’s Risk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Safety Installation Your New TVOperation Special Features TroubleshootingList of Features Chapter OneFamiliarizing Yourself with The TV Using the Component Shelf Side Panel Jacks´ Video Input jack Audio Input jacksRear Panel Jacks Depending on the model Antenna terminals ¨ Audio Input jacks´ AUDIO-VIDEO Monitor Output jacks Video Input jacksRemote Control Power´ +100 StillMain˘ R.surf ¿ S.Mode¸ P.Mode ˛ VCR controlsConnecting VHF and UHF Antennas Antennas with 300-ohm Flat Twin LeadsConnecting Cable TV Antennas with 75-ohm Round LeadsSeparate VHF and UHF Antennas Cable without a Cable BoxConnecting to a Cable Box that Descrambles Some Channels Cable with a Cable box that Descrambles All ChannelsThis terminal might be labeled ANT IN, VHF IN, or simply,Install AT I O N Connecting a VCR Connecting a Camcorder Connecting a Second VCR to Record from the TVConnecting a DVD Player, DTV Set-Top Box 480i, 480p Connecting to Y, PB, PRConnecting a DTV Set-Top Box 480p Installing Batteries in the Remote Control Install two AAA size batteries Replace the coverMake sure to match the + Plug & Play Feature You can also use the Power button on the front panelPress the Power button Turning the TV On and OffCH or CH button. refer to Setting the clock on 1Press the Menu buttonRefer to Auto program on Using the Perfect Focus Feature You can also select PerfectFocus by pressing the Perfect Focus button Adjusting Manual Convergence Adjust Red Convergence If a horizontal red line is visible, useViewing the Menus and On-Screen Displays Viewing the MenusViewing the Display Selecting a Menu Language Selecting the Antenna InputPress the VOL + or VOL button to select a or B Selecting the Video Signal-source Memorizing the ChannelsANT antenna, STD, HRC or IRC Storing Channels in Memory Automatic Method TV automatically cyclesAdding and Erasing Channels Manual Method Using the Channel Buttons Using the Number ButtonsUsing the Previous Channel Changing ChannelsSelecting Your Favorite Channels To Store Your Favorite ChannelsCan be set as Favorite channels To View Your Favorite ChannelsAdding and Erasing Channels Manual Method Labeling in the A/V mode Labeling the ChannelsPress CH or CH to tune to the channel that will be labeled Select Channel, thenAfter adjusting an item, Picture ControlCustomizing the Picture Gauge will automatically disappearafter about 4 secondsUsing Automatic Picture Settings Press the Menu button. Picture icon will be high- lightedAdjusting the Volume Using MuteSound Control Selecting the Color ToneCustomizing the Sound Press the Menu button exitUsing Automatic Sound Settings Setting the Clock When selecting the hours, beSure to select the proper time of day AM or PM You press the Display buttonViewing an External Signal Source Fine Tuning Channels After you adjust the fine tuningPress the VOL + or VOL button to adjust the fine tuning Star icon*will appearDigital Noise Reduction Press the CH button to select Digital NRChanging the Screen Size 43 TVWide TV Press the Aspect button to change the screenUsing the R.surf feature Setting the On/Off Timer Before using the timer, you mustSetting the Sleep Timer When finished, press the VOL + buttonPress the Sleep button on the remote control To deactivate the On time, select Off during this stepExtra sound settings Surround, Auto Volume, Melody, BBE SurroundChoosing a Multi-Channel Sound MTS Soundtrack Select Sound, thenSelect MTS, then Press Select Mono, SAP, orViewing Closed Captions Select Mode, then pressSelect Caption or Text Viewing Picture-in-Picture Activating Picture-in-PictureSelecting a Signal Source Antenna or Cable for PIP Selecting a Signal Source External A/V for PIPQuick way to access the signal Select PIP, then pressSwapping the Contents of the PIP Image and Main Image Changing the Size of the PIP WindowSimply press the PIP CH button on the remote control Changing the Location Rotating in PIP modeChanging the PIP Channel Scanning the Available ChannelsViewing the Demonstration Picture icon will beHighlighted blinking Select DemonstrationCustomizing Your Remote Control Setting Up Your Remote Control to Operate Your VCR or DVDTurn off your VCR or Setting Up Your Remote Control to Operate Your Cable Box VCR Codes Cable BoxCodes DVD CodesIdentifying Problems Chapter FiveCleaning and Maintaining Your TV Using Your TV in Another CountrySpecifications M O Appendix A.3