Motorola QIP6200 Series There is no audio, When viewing, Channels, From the center, Speakers of a

QIP6200/QIP64xx User Guide

Problem

Possible Solution

There is no audio

Verify that the MUTE button on the set-top or the remote

when viewing

control has not been pressed. Press MUTE on the remote

channels

control to restore sound.

If the set-top audio output is connected to the TV, verify

that the MUTE button on the TV has not been pressed.

If the set-top audio output is connected to a digital/home

theater receiver, verify that the receiver is set to the

appropriate input source and the MUTE button on the

receiver has not been pressed.

Verify that you have the correct cables for the audio

ports.

Verify that the audio cables are firmly connected

between the set-top and the audio playback device (TV,

receiver, DVD player, etc.).

There is no audio

Not all Dolby Digital programs feature full 5:1 surround

from the center

sound. In some cases, the programs may only contain

and/or surround

left and right stereo audio.

speakers of a

Verify that the SPDIF cable (round coaxial connector or

digital/home

square optical connector) is firmly connected to the set-

theater receiver

top and the home theater receiver.

connected to the

set-top

Verify that the home theater receiver is set to a surround

sound audio mode (Dolby Digital, Dolby Pro Logic® II,

Dolby Pro Logic).

Verify that the receiver is properly configured to work

with all connected speakers.