Motorola QIP64xx Series Bars above, Below the picture, Bars on all four, Sides of the picture

Problem

Possible Solution

There are black

All 4:3 HDTVs display HD programs in letterbox format

bars above and

(black bars above and below the picture) because of the

below the picture

shape of the display screen.

Turn on the 4:3 OVERRIDE feature in the User Settings

menu. This enables most standard screen TVs to display

a full screen picture when the set-top is tuned to a 4:3

program.

Set the TV TYPE to 4:3 Pan-Scan. This enables the set-

top to remove the black bars above and below the

picture when possible.

Some SD programs are broadcast in the letterbox format

with black bars above and below the picture. Some wide

screen TVs offer a zoom feature that may be able to

remove the black bars (see your TV manual for

information about zooming 4:3 video).

There are black

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting

bars on all four

is OFF. To set 4:3 SD programming to fill the screen,

sides of the picture

depending on the capabilities of the TV, set

4:3 OVERRIDE to 480i or 480p.

This may occur on a 16:9 TV if the active video for an SD

broadcast is in letterbox format. To confirm, wait for a

commercial or look for a graphic, such as a network logo.

If the commercial fills the screen from top to bottom, or

the graphic appears below the active video, the program

is being letterboxed by the broadcaster. You can

minimize this by activating the zoom feature on the TV.

A broadcaster may include black bars on either side of a

wide screen broadcast. This is called a “hybrid” aspect

ratio and results in a black border surrounding the video

on a 4:3 TV. Because this is part of the broadcast, the

set-top cannot correct the video. You may be able to

minimize the border using the zoom feature on the TV.