CBC ZR-DH921NP manual Troubleshooting

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5 Troubleshooting

Symptoms

Resolution

 

 

No power.

- Check power connection to DVR

No Front Panel LED activity.

- Check position of 115V / 230V switch

No Monitor Output.

- Check and/or replace fuse

 

- Check position of On/Off switch.

 

- Power device on

 

 

Normal Front Panel LED activity.

- Check power connections to monitor

No Monitor Output.

- Check all BNC connections to monitor

 

 

Video Loss on a specific channel.

- Check power connection to video source

 

- Check BNC connection from video source to DVR

 

- Make sure channel is not set as ‘covert channel’

 

 

Menu screen does not appear.

- Look at status icons

when the Menu button is pressed.

- Make sure device is not in Playback Mode

 

- Make sure you’re viewing the main monitor, not spot

 

- Make sure device is not in PTZ mode

 

 

No PTZ Function.

- Make sure device is not in Playback Mode

Device will not enter PTZ mode.

- Make sure device is in PTZ mode

No control of PTZ camera in PTZ mode. - Check serial connections from video source to DVR - Make sure PTZ device is a supported device

- Make sure PTZ device is properly configured

No DVR response to front panel buttons. - Make sure Front Panel is not locked

- If locked, enter Administrator Password to unlock.

No External Alarm Control.

- Check all external alarm connections

No input activity from external alarm.

- Make sure external alarm connections are properly

No activation of external alarm triggers.

configured, using the Alarm Setup menu

 

- Make sure that you have correctly specified circuit to

 

be N/O (Normally Open) or N/C (Normally Closed)

 

 

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Contents ZR-DH1621NP ZR-DH921NP Copyright Trademarks Graphic Symbol Explanation FCC Warning CE Warning Important Safety InstructionsPage Page Contents On-Screen Display Playback Search Playback PTZ Mode Display SetupAudio Setup Administration Backup Event Log Power Lock Front PanelMenu Tree SpecificationsRecording Rate Recording TimePage DVR System and Accessories Parts and FeaturesFeatures Display Parts name and DescriptionAuto MenuStop Jog Shuttle/DialPort B RS-422/RS-485 Power Switch Main power switchPort a RS-422 LANPage Setup and Connections Power SetupTelemetry Connection Alarm Input Alarm ConnectionsExternal Storage Connecting to LAN or InternetPage Camera Setup Menu ConfigurationTo edit one block Recording SetupVideo Format Schedule720 360 ResolutionField Rate Quality Image File Size KBDelete Schedule Specific Dates ScheduleAdd New Schedule Change ScheduleAlarm Name Alarm OutputsAlarm Alarm OffDisplay Setup Administration Audio SetupIndicate Overwrite when Disk FullHDD Management InitializeDomain Field Transmission Network SetupDate/Time Setup Ddns ServerUse Time Server Use Clock AdjustPassword Administration Use PasswordMail Notification EnableFirmware Management Covert ChannelFactory Default Configuration ManagementBackup To USB Restore From USBUSB Restore/Backup List Backup Power Event LogLock Front Panel Page Playback PTZ ModeMonitoring and Playback On-Screen DisplayLive Remote AccessTroubleshooting Page Appendix a Factory Default Menu SettingsAudio Setup System SetupRecording Rate Horizontal Resolution Number of RecordedChannels Horizotal Resolution Number of Recorded Appendix BRecording Time Appendix CHDD 250GB Resolution 720 x Video 9 Channels Audio none HDD 250GB Resolution 720 x Video 16 Channels Audio none7F/1S 3F/1S 2F/1S 1F/1S 1F/2S 1F/3S 1F/4S 1F/5S 1F/8S 1F/16S HDD 250GB Resolution 360 x Video 9 Channels Audio none HDD 250GB Resolution 360 x Video 16 Channels Audio noneMenu Tree Main Menu Appendix DAppendix E SpecificationsPage Page No 3834RS0071X

ZR-DH921NP specifications

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