First Alert PRO-D1610 user manual Question Why is there no audio during playback? Answer

Appendix,

FAQ s

Question: Why is there no audio during playback?

Answer:

•Audio settings not correct: open audio-video item and check the audio to see if it is closed in playback interface

Question: Why is my system time not correct?

Answer:

•Wrong setting or user did not click “Edit” to confirm

•Circuit Board battery is not connected properly

•Circuit Board battery is dead. Please change.

Question: Why does the “Stop recording” function on the Quick Access Menu or Remote Control not work? Answer:

•The “Stop recording” by the right mouse button is for Manual Recording only. It can not stop recording when it is on a set schedule or on motion recording. If you want to stop a scheduled recording, please make changes in the RECORD menu.

Question: Why is motion detection not working?

Answer:

•The setting of motion detection area is not correct

•Sensitivity is too low

•Record SWITCH is turned off for that channel (RECORD Menu)

Question: Why do I have a USB device error?

Answer:

•The data exceeds the capacity of backup device

•The backup device is incompatible

•The backup device is damaged

Question: Why does the Remote Control not work?

Answer:

•The remote control is not for this DVR

•The distance of remote control is too far or the angle is too great

•Remote control batteries are dead or low

•Remote control is damaged or the receiver port on the front panel of DVR is damaged or blocked

Question: Why can’t I log in over the Internet?

Answer:

•Please check the network to see if it is connected. Check if LINK or 100M LED is displayed normally on the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly.

•Make sure you are running Windows 7, Vista or XP operating system and Internet Explorer 6.0 - 8.0

•ActiveX control has been blocked. Please manually install ActiveX control again.

•Please install DX8.1 and upgrade your video card driver

Question: Why is there is no picture or picture is not clear when I preview the recording or playback the recording via Internet Explorer?

Answer:

•Please choose “WAN” in “web environment”

•Try opening and closing windows again by right clicking the mouse button

Question: Why am I receiving a message indicating “other members are setting......” when accessing my DVR settings

through Internet Explorer Answer:

•Someone else is setting the DVR or the Main Menu is open on the DVR. Close the DVR configuration interface or exit the DVR.

Question: Why do I get a message stating “Not Enough Resources” when I have not exceeded the 480 frame rate total for NTSC recording?

Answer:

•Although the chipset is the standard NTSC 480, part of the resources are used for other internal functions and cannot be al- located to recording resources. A frame rate of 420 fps is the maximum that can be allocated.

Page 45