Philips DMP-BD30 Troubleshooting guide, To reset this unit, Power, Operation, Displays

Page 27

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit: Regular disc rotating sounds.

Image disturbance during search.

To reset this unit

 

 

 

 

 

Page

To restore the unit if it freezes

Press and hold [Í/I] on the main unit for 3 seconds. (The settings remain unchanged.)

due to one of the safety

 

 

 

 

 

 

devices being activated

 

 

 

 

 

 

To return all settings other than

Select “Yes” in “Default Settings” in the Setup menu.

 

 

 

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some settings to the factory

This returns all values in the Setup menu and the on-screen menu, except for “Remote

 

preset

Control”, “On-screen Language”, “DVD-Video Ratings” and “BD-Video Ratings” to the default

 

 

settings.

 

 

 

 

 

 

 

 

 

 

 

To return to the factory preset

Reset the unit as follows:

 

 

 

(No setting)

1 Press [Í/I] on the unit to turn off the unit.

 

 

 

 

 

2 Press and hold [9/5], [< OPEN/CLOSE] and [] on the unit at the same time for

 

 

more than 5 seconds until “HELLO” is displayed on the unit.

 

 

 

 

 

3 The power is turned on and then turned off automatically.

 

 

 

 

Power

 

 

 

 

 

 

 

 

 

 

 

 

 

No power.

Insert the AC mains lead securely into a household mains socket.

 

 

 

6, 7

The unit switches to standby

One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

Operation

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot operate the television

Change the manufacturer code. Some televisions or receiver cannot be operated even if you

10

or receiver.

change the code.

 

 

 

10

 

It may be necessary to set the manufacturer code again after changing the batteries.

The remote control doesn’t

The remote control and main unit are using different codes.

 

 

 

 

29

 

 

 

 

work properly.

Change the code on the remote control.

 

 

D

 

 

 

Press and hold [OK] and the indicated number button at the

 

 

R

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

same time for more than 5 seconds.

 

 

 

 

5

 

The batteries are depleted. Replace them with new ones.

 

 

 

 

You are not pointing the remote control at the main unit’s remote control signal sensor during

5

 

operation.

 

 

 

 

Coloured glass may obstruct the signal reception/transmission.

 

 

 

 

Don’t place the signal sensor in direct sunlight or in areas that may be subject to sunlight

 

exposure.

 

 

 

10, 29

 

It may be necessary to set the code on the remote control again after changing the batteries.

 

 

 

 

 

 

 

The unit is on but cannot be

Confirm the correct drive is selected.

 

 

 

11

operated.

Some operations may be prohibited by the disc.

 

 

 

 

The unit is hot (“U59” appears on the display). Wait for “U59” to disappear.

 

 

 

30

 

One of the unit’s safety devices may have been activated.

 

 

 

 

Reset the unit as follows:

 

 

 

 

 

1 Press [Í/I] on the main unit to switch the unit to standby.

 

 

 

 

 

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 3

 

 

seconds. The unit is forcibly switched to standby.

 

 

 

 

 

Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.

 

 

2 Press [Í/I] on the main unit to switch it on. If the unit still cannot be operated, consult the

 

 

dealer.

 

 

 

 

Condensation has formed: Wait 1 to 2 hours for it to evaporate.

 

 

 

Play fails to start even when

Insert the disc correctly with the label facing up.

 

 

 

11

[1] (PLAY) is pressed.

The disc is dirty.

 

 

 

30

Play starts but then stops

You tried to play a blank disc or unplayable disc on this unit.

 

 

 

4, 5

immediately.

[DivX] If playing DivX VOD content, refer to the homepage where you purchased it.

16

 

 

 

 

 

 

 

Cannot eject disc.

The unit may have a problem. While the unit is off, press and hold [;] and [9/5] on the

 

main unit at the same time for about 5 seconds. Remove the disc and consult the dealer.

 

Startup is slow.

Startup takes time in the following situations.

 

 

 

 

– Immediately after a power failure or the AC mains lead is connected.

 

 

 

 

When the unit is turned on,

– When the unit is connected with an HDMI cable.

 

 

 

 

audio and video output takes a

[DivX] This is normal on DivX video.

 

 

 

long time.

 

 

 

 

 

 

It takes time before play starts.

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot set “On” in “BD-Video

Only when the unit is connected to the HDMI terminal of a TV supporting 24p can you select

24

24p Output”.

“On”. In some cases where the unit is connected to a TV via an amplifier/receiver through the

 

 

HDMI terminals, you may not be able to select “On”. In this case, connect the unit to a TV

 

 

through the HDMI terminal and connect it to the amplifier/receiver through any terminal other

 

 

than HDMI.

 

 

 

 

Displays

 

 

 

 

 

 

 

 

 

 

 

 

 

The display is dim.

Change “FL Display” in the Setup menu.

 

 

 

24

The elapsed time displayed is

The displayed play time is converted from the number of frames at 29.97 frames (equal to

actually less than the playtime.

0.999 seconds) to one second. There will be a slight difference between the time displayed

 

 

and the actual elapsed time (e.g., actual one-hour elapsed time may display as

 

 

approximately 59 minutes 56 seconds).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Continued on the next page)

Reference

RQT9038

27

Image 27
Contents Region management information BD-VideoDVD-Video Example Safety precautions Accessory information Table of contentsRR/rRW Disc and card informationPackaged discs Recorded discsDiscs that cannot be played Using remote controlSD cards Regarding BD-VideoConnection Connecting to an Hdmi compatible televisionNecessary Settings With Component Video OUTHdmi OUT With Digital Audio OUT Control reference guide Receiver Easy SettingSetting the television and receiver operation Test by turning on the television or adjusting the volumeBasic play Playing video contents OK Frame-by-frame While paused, press 2 2 or 1 Search/Slow-motionSkip Starting from a selected itemDifferent kinds of playback for BD-Video BD-V Showing Pop-up menuVirtual package Playing still pictures Jpeg Chapter playback DVD-VRUseful functions during still picture play Displaying subtitles text 20, Subtitle Regarding DivX VOD contentSubtitles text language settings Playing DivX videos DivXPress 3, 4 to select the item and press OK Playing music CD MP3Showing Functions menu Press 3, 4 to select the track and press OKMP3 Jpeg About MP3/JPEG/DivX filesEasy control only with Viera remote control Linked operations with the TVWhat you can do with Hdavi Control Changing settings with the on-screen menu On-screen menu operationsWhat you can change with the on-screen menu Play PictureSound Press 3, 4, 2, 1 to select the option and press OK Changing the unit’s settingsSetup menu operations Summary of settingsDTS/DTS-HD TV/Device Connection DisplayDelay time B Speaker presence and size aChannel balance C Cover Frequently asked questionsSetup SD cardOperation Troubleshooting guideTo reset this unit PowerHdmi connections TV screen and videoOther difficulties with playback CardMaintenance MessagesDisc and card handling Norsk SpecificationsDTS-HD GlossaryAvchd BD-JFor business users in the European Union This Unit is Intended for USE in Moderate Climates Tämä Laite on Tarkoitettu Käytettäväksi Leudossa Ilmastossa VaroitusIndex