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| TV screen and video |
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| The images from this unit do | ≥Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT | 6, 7 |
| not appear on the television. | terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit. | — |
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| ≥Make sure that the television’s input setting (e.g., AV 1) is correct. | |
| Picture is distorted. | ≥An incorrect resolution is selected in “Component Resolution”, when the television is connected to | 24 |
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| COMPONENT VIDEO OUT terminals. While stopped, press and hold [∫] and [1] (PLAY) on the main |
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| unit at the same time for more than 5 seconds to cancel this setting. Set the item again. | 24 |
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| ≥If | |
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| terminal other than HDMI, images may not display properly. In this case, turn |
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| Output” to “Off”. | — |
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| ≥The unit and television are using different video systems. While stopped, keep pressing [∫] | |
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| and [< OPEN/CLOSE] on the main unit for 5 or more seconds. The system switches from |
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| PAL to NTSC or vice versa. |
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| ≥The system used on the disc doesn’t match your television. | — |
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| – PAL discs cannot be correctly viewed on an NTSC television. | |
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| – This unit can convert NTSC signals to PAL60 for viewing on a PAL television (“NTSC | 22 |
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| Contents Output” in the “Picture”). | — |
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| ≥[DivX] Images may not be output due to how files were created. | |
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| Picture stops. | ≥[DivX] Picture may stop if the DivX files are greater than 2 GB. | — |
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| The screen changes | ≥When the “Screen Saver Function” in the Setup menu is set to “On”, the display may return to | 24 |
| automatically. | the screen saver mode automatically if there is no operation for 10 minutes or more. |
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| Video is not output in high | ≥High definition video cannot be output through the VIDEO OUT or S VIDEO OUT terminals. | — |
| definition. | ≥Confirm that the “HDMI Video Mode”, “HDMI Video Format”, and “Component Resolution” in | 24 |
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| the Setup menu are set properly. |
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| ≥The video output resolution is restricted to “576p/480p” when | — |
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| VIDEO OUT terminals. |
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| Status messages do not appear. | ≥Select “Automatic” in | 24 |
| The 4:3 aspect ratio picture | ≥Use the television to change the aspect. Refer to your television’s operating instructions. | — |
| expands left and right. | ≥When using a component video cable, set “Progressive” to “Off”. If the situation is not | 21, 24 |
| Screen size is wrong. | restored after that, set “TV Aspect” to “4:3 Pan & Scan”. |
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| There is a lot of | ≥Turn “3D NR” or “Integrated NR” off if it is on. | 21 |
| when playing video. |
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| When playing | ≥Set “Progressive” of “Picture” menu on the | 21 |
| progressive output, one part of | by the editing method or material used on |
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| the picture momentarily | interlace output. |
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| appears to be doubled up. | ≥When the unit is connected using HDMI terminal, refer to “HDMI connections” (> below). | — |
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| There is no apparent change in | ≥The effect is less perceivable with some types of video. | — |
| picture quality when adjusted |
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| with the “Picture” menu in the |
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| The | ≥If the “Screen Saver Function” in the Setup menu is set to “Off”, the | 24 |
| in gray. | displayed in black. |
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| Sound |
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| No sound. | ≥Check the connections and the “Digital Audio Output” settings. Check the input mode on the | |
| Low volume. | amplifier/receiver if you have connected one. | 12 |
| Distorted sound. | ≥Press [AUDIO] to select the audio. | |
| Cannot hear the desired audio | ≥Turn off “V. Surround” in the following cases. | 21 |
| type. | – When using discs that do not have surround sound effects such as Karaoke discs. |
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| – When playing bilingual broadcast programmes. | 24 |
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| ≥Match the speaker settings with the connected equipment. Change multi channel speaker | |
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| settings by selecting | — |
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| ≥The sound effects | |
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| output from the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal. | — |
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| ≥When | |
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| Surround bitstream. | — |
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| ≥[DivX] Audio may not be output due to how files were created. | |
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| Cannot switch audio. | ≥There are discs for which audio cannot be changed because of how the disc was created. | — |
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| ≥When connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or an | 7, 8, 23 |
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| HDMI cable, you cannot switch the audio if “Digital Audio Output” is set to “Bitstream”. Set |
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| “Digital Audio Output” to “PCM” or connect using audio cables. |
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| HDMI connections |
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| The images from this unit do | ≥Press [∫] and [1] (PLAY) simultaneously on the unit for more than 5 seconds to shift the | 22 |
| not appear on the television. | mode to one more compatible with HDMI equipment. However, Dolby Digital Plus, Dolby |
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| TrueHD, and |
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| Picture is distorted. | “Default Settings” to restore the factory presets and make proper settings. | 24 |
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| ≥To output video from a device connected with an HDMI cable, set “HDMI Video Mode” to “On” | |
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| in the Setup menu. | — |
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| ≥Picture may not be seen when more than 4 devices are connected with HDMI cables. | |
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| Reduce the number of connected devices. | 24 |
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| ≥When | |
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| images switch to other images, and a black screen is displayed. |
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| The 4:3 aspect ratio picture | ≥Change “TV Aspect” type to “16:9”. | 24 |
| expands left and right. |
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| Screen size is wrong. |
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RQT9038 | (Continued on the next page) |
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