Philips DVDR3390, DVDR610 Troubleshooting cont’d, Insert the disc with the label facing up

Troubleshooting (cont’d)

E n g l i s h

Problem

Disc will not play.

No picture.

The picture is distorted or black and white during playback.

There is picture or sound interference with the TV reception.

Distorted sound coming from a connected hi-fi amplifier.

No sound.

Solution

–Insert the disc with the label facing up.

–The child lock is on. Read chapter “Setting Access Control - Activating/Deactivating the child lock” for details.

–Wrong region code. The DVD must be coded for ALL regions or Region 2 in order to play on this DVD recorder.

–There is no recording on the disc or wrong disc type. Read chapter “Playback - Playable discs” for details.

–Make sure the disc is not scratched or warped. Clean the disc or replace a new one.

–Check if the disc is defective by trying another disc.

–Turn on your TV and set to the correct Video In channel. Change the TV channel until you see the DVD screen. Read chapter “Connecting to TV - General” for details.

–Check the video connection between the DVD recorder and the TV.

–The disc does not match with the TV colour system standard (PAL/NTSC).

–The disc is dirty, clean the disc.

–Sometimes a small amount of picture distortion may appear. This is not a malfunction.

–If you set the Record Mode to a low-quality speed, change to a higher-quality speed after you finish recording. Leaving the DVD recorder set to a low-quality speed may affect the picture quality when playing DVDs later. Read chapter “Recording - Recording settings” for details.

–The recording can be made in colour only when the TV channels or the connected additional device sends a colour signal. In some situations, programmes that are broadcast in black and white cannot be recorded.

–Have your antenna or cable TV signal checked.

–Fine-tune your TV channel. Read chapter “Installing the DVD Recorder - Fine tuning the TV channels” for details.

–Do not connect any cables from the DVD recorder to the 'Phono' input of your amplifier.

–Do not connect the DVD recorder’s Coaxial DIGITAL AUDIO OUT socket to an analogue socket (red/white) on the connecting devices.

–Check the audio connections, the red and white sockets. Read chapters “Connecting to TV” or “Connecting to Additional Devices” for details.

–You cannot hear MP3 playback if you are using the Coaxial DIGITAL AUDIO OUT socket for sound from the DVD recorder.

–Set the Analogue output or Digital output correctly, based on the equipment you connected to the DVD recorder. Read chapter “System Menu - Setup” for details.

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