6 Troubleshooting
Warning
Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you request service. If you still have a problem, register your player and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of this player.The model number and serial number are on the back of this player.Write the numbers here: Model No. __________________________
Serial No. ___________________________
No picture.
Refer to the TV user manual for how to select the correct video input channel.
If you have turned on the progressive scan or changed a TV system setting, switch back to the default setting: 1) Press 
to open the disc compartment. 2) Press DISC MENU (for progressive scan) or SUBTITLE (for TV system).
No sound output from the TV. Make sure that the audio cables are
correctly connected between this player and the TV.
No sound during DivX video playback. The audio codes are not supported.
No audio output from the loudspeakers of the connected external audio device (for example,
Make sure that the audio cables or coaxial cable are correctly connected.
Switch the external audio device to correct audio input source.
Disc cannot be read.
Make sure that this player supports the
English
For a recorded disc, make sure that the
A USB storage device cannot be read. Make sure that the format of the USB storage device is compatible with this
storage device is supported by this player
Files cannot be displayed or read.
folders does not exceed the supported
299 folders).
Make sure that this player supports these
complete.
through an analog video connection (for example, composite, component, and scart).Transfer the video content onto a
DivX subtitles do not display correctly.
extension name supported by this player (.srt, .sub, .txt, .ssa, or .smi).
Select the character set that supports the
EN 15