Philips DVP3980K/55 manual Troubleshooting, Problem, Solution

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English

Troubleshooting

WARNING

Under no circumstances should you try to repair this unit yourself, as this invalidates the warranty. Do not open this unit as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking this unit for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

No power.

No picture.

Completely distorted picture or black/white picture.

No sound or distorted sound.

Solution

Press STANDBY-ON on the unit to turn on the power.

Ensure that the AC outlet has power.

Disconnect the power cord from the power outlet. Reconnect and try again after a few minutes.

Refer to your TVs manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

If this happens when you turn on the progressive scan feature, wait for 15 seconds for the auto recovery or switch back to the default mode as below:

1)Press ç  to open the disc tray.

2)Press numeric keypad ‘1’ on the remote control.

If this happens after you set the color system, wait for 15 seconds for the auto recovery or switch back to the default TV color system:

1)Press ç  to open the disc tray.

2)Press numeric keypad ‘3’ on the remote control.

Check the video connection.

Ensure that the disc is compatible with this unit.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

The disc is dirty. Clean the disc.

Check the audio connections to the connected audio device.

Make sure that the connected audio device is turned on to the correct input source.

Set the digital output setting correctly, based on the device you connected to this unit. See ‘Audio Setup Page – Digital Audio’ for details.

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Contents DVP3980K Register your product and get support atAviso Importante Laser Language Code Index Português Español EnglishTable of contents Table of contents Cleaning discs Setup precautionsAccessories supplied General InformationDisplay panel Your DVD PlayerDisc tray OPEN/CLOSE ç IR Sensor  Move cursor to left or right Remote ControlNumeric keypad Returns to the previous menu or shows Mute Mutes or restores the volumeOr selection Selects a DVD subtitle languageUsing the remote control Option 2 Using Component Video jacks Y Pb Pr Connecting to televisionOption 1 Using Composite Video Jacks Cvbs Basic ConnectionsOption 3 Using Hdmi or DVI TV jack Helpful HintConnecting the power cord Connecting to a Digital AV Amplifier/Receiver Connecting to an Analog Stereo SystemOptional Connections Finding the correct viewing channel Setting language preferencesGetting Started On-screen display OSD languageAudio English Audio, Subtitle and Menu language for DVD playbackPreference SubtitleSetting up Progressive Scan feature One touch power off Setting the EasyLink controlOne touch input switching One touch controlPlayable discs Region codes for DVD discs Disc OperationsThis unit plays Basic playback controls Pausing playbackPlaying a disc Selecting another track/chapter/ titleTo select a playback feature Other playback features for video discsUsing the Disc Menu To access or remove the menuPlayback Control VCD/SVCD English ZoomingChanging sound track language Changing subtitle languageUse the numeric keypad 0-9 to input the valid number Selecting title/chapter/track The available disc information appears on the TV Searching by timeFor DVD Display Descriptions Switching camera anglesViewing playing time Preview function VCD/SVCD/DVD English For VCD/SVCD Display DescriptionsFor Audio CD Selecting various repeat functionsFor DVD/VCD/SVCD Repeating a specific section A-BSpecial Audio CD feature Display DescriptionsFeatures Descriptions Advance features of the DivX UltraPlaying a DivX disc Preview function Playing a Jpeg photo disc slide showSupported file format Flip/Rotate picturePlaying a MP3/WMA disc  The disc menu appears on the TVPlaying music and photo files simultaneously To stop simultaneous playback, press x twiceKaraoke Operation Using the Karaoke Menu optionPlaying a Karaoke disc Setup Menu Options Accessing the setup menuLock OSD Language Sleep Lip Sync Volume Auto StandbyDisc Lock UnlockLT/RT Digital Audio SetupAnalog Output StereoMovie Mode Digital Audio Setup Lpcm OutputSound Mode Music Mode88.2 kHz Night Mode176.4 kHz Multi TV TypePAL TV DisplayClosed Caption Standard Vivid Cool PersonalDisplay standard picture Wide Screen Format Hdmi SetupResolution Pillar BoxAuto Wake Up TV Hdmi Setup EasyLinkSystem Standby Parental Mp3/Jpeg Nav PasswordDivX Subtitle Default Without MenuPress numeric keypad ‘55’ on the remote control Software upgradeInstalling the latest software Never unplug or turn off this unit during the upgradeProblem TroubleshootingSolution Remove the Hdmi connection Problem Solution English No audio output from Hdmi connectionSpecifications DivXGlossary Glossary