Philips DVP3980K/55 manual Problem Solution English, No audio output from Hdmi connection

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Troubleshooting (continued)

Problem

Solution

 

 

English

No audio output from HDMI connection.

You will not hear any sound from the HDMI output if the source device is only DVI/HDCP (High-bandwidth Digital Content Protection)-compatible.

It is not possible to output or copy-controlled DVD- Audio sources from the HDMI connection.

Make sure that the audio output setting is not turned off. See ‘Setup Menu Options - { Audio Setup Page - HDMI Audio }’ for details.

No video output from HDMI connection.

No sound during DivX movies playback.

An DivX movie does not repeat.

Certain DivX files do not play or are skipped.

HDMI connection can only be made to HDMI- equipped devices with HDCP (High Bandwidth Digital Content Protection). If you wish to connect to a DVI connector (equipped with HDCP), you need a separate adaptor (DVI to HDMI).

Make sure the resolution of this unit matches the device you have connected using the HDMI. See ‘Setup Menu Options - { Video Setup Page - HDMI Setup }’ for details.

During resolution selection for DVI TV, a distorted or black screen may appear, see HDMI Setup.

The audio codec may not be supported by this unit.

Check that file size of the movie does not exceed the file size of the disc during downloading.

Check that the DivX movie download is a complete file.

Make sure the file name extension is correct. You can check this using a computer with CD-ROM.

The unit is designed to playback DVD, VCD, SVCD, CD audio, MP3, WMA and DivX discs only. Other digital audio formats such as liquid audio, RM (RealMedia), WAV or non-audio files like ‘.doc’, ‘.txt’, ‘.pdf’ are not supported.

Try to play the problem DivX files on a computer. If they do not work, the source file appears to be corrupted.

Try to download the file again from a different source, or if you have created the file yourself, save it with the correct settings.

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Contents DVP3980K Register your product and get support atAviso Importante Laser Language Code Index Português Español EnglishTable of contents Table of contents Setup precautions Accessories suppliedCleaning discs General InformationYour DVD Player Disc tray OPEN/CLOSE çDisplay panel IR SensorRemote Control   Move cursor to left or rightNumeric keypad Mute Mutes or restores the volume Or selectionReturns to the previous menu or shows Selects a DVD subtitle languageUsing the remote control Connecting to television Option 1 Using Composite Video Jacks CvbsOption 2 Using Component Video jacks Y Pb Pr Basic ConnectionsOption 3 Using Hdmi or DVI TV jack Helpful HintConnecting the power cord Connecting to an Analog Stereo System Connecting to a Digital AV Amplifier/ReceiverOptional Connections Setting language preferences Getting StartedFinding the correct viewing channel On-screen display OSD languageEnglish Audio, Subtitle and Menu language for DVD playback PreferenceAudio SubtitleSetting up Progressive Scan feature Setting the EasyLink control One touch input switchingOne touch power off One touch controlDisc Operations Playable discs Region codes for DVD discsThis unit plays Pausing playback Playing a discBasic playback controls Selecting another track/chapter/ titleOther playback features for video discs Using the Disc MenuTo select a playback feature To access or remove the menuEnglish Zooming Changing sound track languagePlayback Control VCD/SVCD Changing subtitle languageSelecting title/chapter/track  The available disc information appears on the TVUse the numeric keypad 0-9 to input the valid number Searching by timeSwitching camera angles Viewing playing time Preview function VCD/SVCD/DVD EnglishFor DVD Display Descriptions For VCD/SVCD Display DescriptionsSelecting various repeat functions For DVD/VCD/SVCDFor Audio CD Repeating a specific section A-BSpecial Audio CD feature Display DescriptionsAdvance features of the DivX Ultra Features DescriptionsPlaying a DivX disc Playing a Jpeg photo disc slide show Supported file formatPreview function Flip/Rotate picturePlaying a MP3/WMA disc  The disc menu appears on the TVPlaying music and photo files simultaneously To stop simultaneous playback, press x twiceUsing the Karaoke Menu option Karaoke OperationPlaying a Karaoke disc Setup Menu Options Accessing the setup menuOSD Language Sleep Lip Sync Volume Auto Standby Disc LockLock UnlockDigital Audio Setup Analog OutputLT/RT StereoDigital Audio Setup Lpcm Output Sound ModeMovie Mode Music ModeNight Mode 88.2 kHz176.4 kHz TV Type PALMulti TV DisplayStandard Vivid Cool Personal Closed CaptionDisplay standard picture Hdmi Setup ResolutionWide Screen Format Pillar BoxHdmi Setup EasyLink Auto Wake Up TVSystem Standby Parental Password DivX Subtitle DefaultMp3/Jpeg Nav Without MenuSoftware upgrade Installing the latest softwarePress numeric keypad ‘55’ on the remote control Never unplug or turn off this unit during the upgradeTroubleshooting ProblemSolution Remove the Hdmi connection Problem Solution English No audio output from Hdmi connectionSpecifications DivXGlossary Glossary