Philips DVP3111/79 Troubleshooting, Picture, Sound, Play, Buttons on this unit do not work

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Connections

Y Pb Pr output: Cinch 3x

Video output: Cinch (yellow)

Audio output (L+R): Cinch (white/red)

Digital output:

1 coaxial: IEC60958 for CDDA/LPCM; IEC61937 for MPEG 1/2, Dolby Digital

Main unit

Dimensions (w x h x d): 360 x 38 x 203 (mm)

Net Weight: approximately 1.3 kg

Power

Power supply rating: 230 - 240V, 50HZ

Power consumption: <10 W

Power consumption in standby mode: <1 W

Laser specifi cation

Type: Semiconductor laser InGaAIP (DVD), AIGaAs (CD)

Wave length: 658 nm (DVD), 790 nm (CD)

Output Power: 7.0 mW (DVD), 10.0 mW (VCD/CD)

Beam divergence: 60 degrees

8 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back of your product.Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this unit do not work.

Disconnect this product from the power outlet for a few minutes, then connect again.

No reaction to the remote control.

Connect this product to the power outlet.

Point the remote control at the IR sensor located on the front panel of this product.

Insert the batteries correctly.

Insert new batteries in the remote control.

Picture

No picture.

See the TVs user manual on how to select the correct input on the TV. Change the TV channel until you see the Philips screen.

If you have turned on the progressive scan setting or change the TV system setting, switch back to default mode: 1) Press to open the disc compartment. 2) Press the Numeric button ‘1’ (for progressive scan) or the Numeric button’3’ (for TV system).

Sound

No audio output from the TV.

Ensure that the audio cables are connected to the audio input of the TV.

Assign the audio input of the TV to the corresponding video input. See the TV user manual for details.

No audio output from the loudspeakers of the audio device (stereo system/amplifi er/receiver).

Ensure that the audio cables are connected to the audio input of the audio device.

Turn on the audio device to its correct audio input source.

No sound during DivX video playback

The audio codec may not be supported by this product.

Play

DivX video fi les cannot be played.

Ensure that the DivX video fi le is complete.

Ensure that the fi le name extension is correct.

The aspect ratio of the screen is not aligned with the TV display setting.

The aspect ratio is fi xed on the disc.

DivX subtitles are not displayed correctly.

Ensure that the subtitle fi le name is the same as the movie fi le name.

Select the correct character set.

Press SETUP.

Select [Preferences] > [DivX Subtitle] in the menu.

Select the character set that supports the subtitle.

16EN

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Contents Register your product and get support at Contenido Disposal of your old product and batteries Safety and important noticeTrademark notice About Progressive ScanFeature highlights Your DVD playerProduct overview Option 2 Connect to video Cvbs jack for a standard TV ConnectConnect video cables Option 1 Connect to component video jacksConnect power Connect audio cablesRoute audio to other devices Find the correct viewing channel Prepare the remote controlGet started Turn on progressive scanPlay Play a discPlay video Play music Play photo Adjust settings General setupAudio setup Video setup PBC PreferencesAdditional information CareSpecifi cations Play TroubleshootingPicture SoundGlossary Aspect ratioProgressive scan 18 EN Language CodePhilips Consumer Electronics Warranty Policy for Australia 20 EN