Philips DVP3002/93 user manual Troubleshooting

Troubleshooting

Problem

Solution

Disc can’t be played

–

The DVD+R/CD-R must be finalised.

–

Ensure the disc label is facing up.

–

Check if the disc is defective by trying another disc.

–

If you have recorded a Picture CD or MP3 CD

yourself, ensure that your disc contains at least 10

pictures or 5 MP3 tracks.

–

Region code incorrect.

Picture freezes momentarily

–

Check the disc for fingerprints/scratches and

during playback

clean with a soft cloth wiping from centre to edge.

No return to start-up screen when

–

Reset the unit by switching the player off, then on

disc is removed

again.

The player does not respond to

–

Aim the Remote Control directly at the sensor

the Remote Control

on the front of the player.

–

Reduce the distance to the player.

–

Replace the batteries in the Remote Control.

–

Re-insert the batteries with their polarities (+/–

signs) as indicated.

Buttons do not work

–

To completely reset the player, unplug the AC

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

–

Operations may not be permitted by the disc.

operating commands during playback.

Refer to the instructions of the disc jacket.

DVD Player cannot read

–

Use a commonly available cleaning CD/DVD to

CDs/DVDs

clean the lens before sending the DVD Player for

repair.

Menu items cannot be selected

–

Press STOP twice before selecting System Menu.

– Depending on the disc availability, some menu items

cannot be selected.