Philips DVD728/001 No audio at digital output, No sound and picture, Disc can’t be played

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Troubleshooting

 

 

 

 

 

Problem

Solution

 

 

 

 

 

No audio at digital output

– Check the digital connections.

 

 

– Check if your receiver can decode MPEG-2 or

 

 

DTS and if not, please make sure the digital

 

 

output is set to PCM.

 

 

– Check if the audio format of the selected audio

 

 

language matches your receiver capabilities.

 

 

 

 

 

No sound and picture

– Check that the SCART cable is connected to the

 

 

correct device (See Connecting to a TV)

 

 

 

 

Disc can’t be played

– The DVD+R/DVD+RW/CD-R must be finalized.

 

 

 

– Ensure the disc label is facing up.

 

 

– Check if the disc is defective by trying another disc.

 

 

– If you have record a Picture CD or MP3 CD

 

 

yourself, ensure that your disc contains at least 10

 

 

pictures or 5 MP3 tracks.

 

 

– Region code incorrect.

 

 

 

 

 

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

 

during playback

clean with a soft cloth wiping from centre to edge.

 

 

 

 

No return to start-up screen when

– Reset the unit by switching the Player off, then on

 

 

disc is removed

again.

 

 

 

 

The Player does not respond to

– Aim the remote control directly at the sensor on

 

 

the remote control

the front of the Player.

 

 

– Reduce the distance to the Player.

 

 

– Replace the batteries in the remote control.

 

 

– Insert the batteries with their polarities (+/–

 

 

signs) as indicated.

 

 

 

 

Buttons do not work

– In order to completely reset the Player, unplug

 

 

 

the AC cord from the AC outlet.

 

 

 

 

Player does not respond to some

– Operations may not be permitted by the disc.

 

 

operating commands during playback

Refer to the instructions of the disc.

 

 

 

 

 

DVD Video Player cannot read

– Use a commonly available cleaning CD/DVD to

 

CDs/DVDs

clean the lens before sending the DVD Video

 

 

Player for repair.

 

 

 

 

 

Menu items cannot be selected

– Press STOP twice before selecting System Menu.

 

 

– Depending on the disc availability, some menu

 

 

items cannot be selected.

 

 

 

 

E n g l i s h

If you are unable to remedy a problem by following these hints, consult your dealer or service centre (HOTLINE).

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Contents 3139 246 DVD Video PlayerImportant Note English IndexDeutsch Nederlands FrançaisGeneral Information Laser safetyNever Make or Change Connections with the Power Switched on Contents Safety Information Supplied accessoriesSymbols Used in this Manual IntroductionFront and Rear Panels Functional OverviewRemote Control Basic Connections Connecting to a TV Connecting to Optional Equipment Connecting to an Audio SystemPreparation If your receiver has a Mpeg 2 or Dolby Digital decoderSwitching On Inserting batteries into the Remote ControlSmart Power On/Off Using the Remote ControlBasic Playback OperationGeneral Operation Video Control during playbackRepeat OSD On-Screen DisplayRepeat A-B DVD VCD CD Disc ResumeSpecial VCD & Svcd Features Special DVD FeaturesTrack Digest Preview FunctionDisc Interval Track IntervalMP3 & Jpeg Navigator Play ModePicture CD & MP3 CD Playback Jpeg and MP3 simultaneous playback Special Jpeg FeaturesSpecial MP3 Features General Setup menu Setup MenuBasic Operations OSD languageDisc Lock Display DimScreen Saver Stop the program playbackDownmix mode Analogue Audio Setup menuSound Mode C. Dynamic Range CompressionReverb Mode Digital Audio Setup menuDigital Output Lpcm OutputTV Display Video Setup menuTV Type Brightness Smart Picture Color SettingPress OK to open its submenu Audio language Preference Setup menuContrast HueSubtitle language PasswordDisc Menu language If you choose Others in AUDIO, Subtitle or Disc Menu menuParental Control DVD Default SetupMP3/JPEG Navigator With MenuSpecifications Problem Solution MaintenanceTroubleshooting Operating commands during playback Remote controlNo audio at digital output No sound and pictureConsumer Services Philips Kundtjänst ServicePhilips Service Philips Norge AS Philips Portuguesa