Philips HDTP 8540, HDTP 8530 user manual Troubleshooting, Using the recorder

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11 Troubleshooting

FAQ

A FAQ (Frequently asked questions) is available for the common

questions.

To access the FAQ, go to MENU > Features > FAQ.

Using the recorder

Problem

Solution

 

 

 

 

The remote control is not working.

• Point the remote control at the recorder.

 

 

• Check the battery life and check the batteries are inserted properly.

 

 

 

The recorder display shows no information

• Switch the recorder on by pressing the On/Off button.

 

(no time, no channel number, etc.).

• Check all the connections (see Connecting your devices, page 10).

 

 

 

The recorder displays - -: - - in standby mode.

• Take the recorder out of standby mode by pressing the

key.

 

• Check that the antenna signal is correctly detected (see Antenna Signal

 

Information, page 30).

 

 

 

The recorder displays a black screen or an

• Check that the antenna signal is correctly detected (see Antenna Signal

error message.

Information, page 30).

 

 

• Search for programmes (see Searching for channels, page 26).

 

 

 

The picture is frozen / unclear.

•Check all the connections, check the antenna and search for programmes again (see

Searching for channels, page 26).

The recorder cannot find any channels.

•Check the antenna reception (see Antenna Signal Information, page 30).

•Search for programmes (see Searching for channels, page 26).

•Contact your antenna installer/dealer for more information on your antenna installation.

The TV set does not switch to the recorder

• Check that your TV set is correctly connected to your recorder (see Connection to

when it leaves standby mode.

the TV set, page 10).

 

• Select the appropriate input on your TV set.

 

 

There is no sound in HOME CINEMA mode

• Check that the recorder is connected to a Home cinema amplifier with a digital link

on some channels.

(see Connection to a Home cinema system, page 11).

 

 

Black and white video on TV/AUX output

• Check that the signal type chosen for TV/AUX SCART output is compatible with your

(during VCR/DVD recording).

VCR (select PAL on VCR, see Picture settings, page 29).

 

 

I cannot reach all channels when I am

• When you are recordings two programmes at the same time, you are only able to view

recording two programmes at the same time.

one of the two channels being recorded. As soon as one of the recordings ends, you

 

will be able to access other channels normally again.

 

 

A black screen (no video) appears at the end

• Some channels stop their broadcast with a fixed image or no video. When a recording

of a recording.

ends on such programmes, the video recording stops but the time counter continues

 

until the end of the scheduled recording time. Make sure that you set your manual

 

recordings with the correct end time.

 

 

For any other problem.

• Perform a default factory reset (see Resetting the recorder and formatting the

 

hard disk drive, page 29).

 

 

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Contents Hdtp Congratulations CE MarkingContents Safety recommendations Where to put your recorder?Cleaning the recorder BatteriesInterference Hard diskWhat‘s in the box Your new equipment includes9 10 11 1213 Front panel of the recorderRear panel of the recorder PIP Overview of the remote controlSelect subtitles and audio tracks Batteries Connection to the TV set Connecting your devicesConnection to the terrestrial antenna Connection to a VCR/DVD recorder Connection to a Home cinema systemConnection to a hi-fi unit Connection to your Ethernet networkMenu Menu Submenu Before startingBasics of the menu system Menu tree Tree below introduces the recorder menusRunning your first installation Video SettingsParental Control Channel SearchSelecting your region Your recorder’s main commands Using the keys P+ and P-, or keysUsing the channel list Selecting a TV channelUsing the Picture in Picture PIP feature Adjusting the audio volumeChanging the favourites list Detailed programme informationActivating and Using Audio description TV Guide Teletext and interactive servicesTV/AUX Switch To access the TV GuideLive mode/Deferred mode Recording programmesVideo Recordings Immediate recording Live or Deferred programmeScheduling a recording manually To record a live programmeRecording modes Timer or Programme Recording programmes using the TV GuideRecording programmes from the TV Guide Editing scheduled recordingsRecording List Managing the Recording listCreating folders Moving recordings in an existing folderErasing recordings Renaming recordingsAccessing the Media Player Multimedia PlayerNavigating in the Media Player Media Player Media PlayerViewing photo files Playing audio filesViewing your own video files Importing/Exporting multimedia filesAdjusting the installation parameters Go to Menu Configuration Channel SearchSearching for channels Searching manually for channelsChannel Management Technical Settings Setting your User preferencesSetting your language options Audio settingsResetting the recorder and formatting the hard disk drive Picture settingsSetting the power parameters Information and Support Environment Meaning of logos present on the product or its packagingProduct recycling and disposal Electrical consumption of the recorderTroubleshooting Using the recorderUpdating the software Er00 Er02 Er09 Er10 Er11Customer Support Specifications Power supply Physical SpecificationsAccessories Front panelGuarantee Terms Page Page Sagemcom Broadband SAS
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