Philips 27MT5005D, 27MT6005D, 32MT5015D, 32MT6015D manual Troubleshooting Tips

Page 31

TROUBLESHOOTING TIPS

Check this List of Symptoms and Suggested Steps To Take before requesting Service. You may be able to solve the problem yourself. If you face problems connecting the TV to external devices, please refer to the User Guide of the external device or call their service centers for help. Charges for TV installation and adjustments of customer controls are not covered under your warranty.

SYMPTOMS

SUGGESTED STEPS TO TAKE

Hookup

Can't get external

1. SPDIF output audio only in digital mode and the audio equipment used must have the decoder.

 

audio equipment

 

 

to work with TV.

2. Monitor Out Audio LR output audio for both analog and digital programs

 

 

 

Installation

Can't get the AV

Press the AV button on the remote control repeatedly to select the desired AV channels. Note:

 

channels on the TV

SVHS can only be selected if a S-VHS device is connected and powered on.

 

screen.

 

 

 

 

Installation

TV Displays

Go to TUNER MODE in the television menu and select the correct signal source, then perform the

 

Wrong

 

Channel or No

automatic installation again. (Refer to page 11).

 

Channels Above

 

 

13

 

 

 

 

Installation

Channel numbers

Go to TUNER MODE in the television menu and select the correct signal source, then perform the

 

do not follow the

 

channel number

automatic installation again. (Refer to page 11).

 

of the

 

 

programs.

 

 

 

 

Installation

Auto programing is

Auto programing may take 20 to 40 minutes depending on the number of channels that are available.

 

taking too long.

 

 

 

 

Settings

Error messages

 

 

appear on the

 

 

screen of TV:

 

 

No Signal

Check that the antenna / cable is connected properly and that you have selected the correct

 

 

tuner mode (refer to page 11).

 

No Program

There could be temporarily no transmission on the selected channel. You may like to add these

 

 

channels to the Weak Dig Sig. list. (refer to page 15). When transmission is resumed or when

 

 

available, your TV will receive it.

 

Audio Only

The current channel has only audio transmission.

 

 

 

Sound

Disturbing sound

It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)

 

(such as buzzing,

from a distance less than 2 meters (6 feet) with the television sound muted.

 

clicking, cracking,

If problem occurs on one channel, you may have a signal problem. Please contact the cable provider

 

humming, whistling,

or local broadcaster regarding the specific channel.

 

etc).

 

 

 

 

Sound

Sound is not in

This could be due to any of the following reasons:

 

Stereo.

1. Not all transmitted broadcasts by the cable or broadcast stations are in STEREO. Try checking

 

 

with several major network stations to be sure that the station you selected is in STEREO.

 

 

2. When SAP is turned ON, the sound mode is automatically set to MONO.

 

 

3. Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 19).

 

 

4. When using an AV input, the television will not display STEREO even though it is producing

 

 

stereo sound.

 

 

 

General

No power to the

Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert

 

TV

the plug into your wall outlet. Power On the TV again.

 

 

Plug the power cord directly to the wall socket and not via an extension cord.

 

 

If you need to use an extension cord, check that the fuse on the AC power strip is not blown.

 

 

 

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Contents 27MT5005D 27MT6005D 32MT5015D 32MT6015D Product Ownership Important Safety Instructions Guide to Digital TV What is Digital Television DTV?Quick Tips Before YOU Start Contents CHannel + or CHannel- Buttons Description of Remote Control ButtonsDigital Mode ANALOG/DIGITAL Button To select Analog or Digital modeRemote Control Basic TV and Remote Control OperationFirst Time YOU Turn on the TV Press Cursor to start Auto Installation Auto InstallMake the best connection guide for details Analog Mode HOW to USE the Language ControlPress Cursor to select English, Français Follow these steps for Digital Mode and Analog Mode HOW to USE the Tuner Mode ControlChannel Edit ADD or Delete Channels You must Auto InstallCH+ or CH Auto Chron Synchronisation of Time Off. If Daylight Saving is set to On Timer Time ZoneTimer Daylight Saving Include Central, Mountain, PacificCh. Install features HOW to ADD or Delete Weak Digital SignalFactory Channel Reset Emergency Alert SettingMedium or Low Active Control Options Features menuControl to On and Off. When On is Digital AudioAuto Picture Digital and Analog ModeWeak Signal or Multimedia Picture Menu ControlsAuto Sound Sound Menu ControlsTheatre, Music, or Voice Movie Ratings Understanding Autolock ControlsFollow these steps for Analog mode Follow these steps for Digital ModeAutolock Cursor or to Autolock Blocking ChannelsBlock or unBlock UnblockBlock / Clear ALL Channels AT the Same Time Follow these steps for both Digital and Analog ModeBlock Options Off Movie RatingsTV Ratings Channel In Digital Mode, use CH + HOW to USE the Timer Menu ControlsCaption Option in Digital Mode Close Captioning Display in Digital ModeOff, CC1, CC2 and CC Mute Close Captioning in Analog ModeCompress HOW to USE the Format ControlExpand StretchAtsc GlossaryTroubleshooting Tips Placement of the TV Cleaning and CareCleaning 27MT5005D 27MT6005D 32MT5015D 32MT6015D SpecificationsMagnavox Limited Warranty AutoLock Controls Index

27MT5005D, 27MT6005D, 32MT5015D, 32MT6015D specifications

Philips has made notable strides in the realm of smart TVs with its innovative models, including the Philips 27MT5005D, 27MT6005D, 32MT5015D, and 32MT6015D. These models combine advanced technology, premium display quality, and user-friendly features, catering to a variety of entertainment needs.

The Philips 27MT5005D is a 27-inch smart TV that boasts a Full HD resolution, delivering vibrant and clear images. It utilizes LED backlighting technology, which enhances brightness and contrast while being energy efficient. With built-in speakers and Dolby Audio, this model ensures an immersive sound experience, complementing its visual capabilities. Smart TV functionality allows users to access a wide range of streaming services and apps, making it an excellent choice for binge-watching series and movies.

The Philips 27MT6005D offers a similarly sized screen with an upgrade in technology. This model features a vibrant 4K Ultra HD resolution, providing four times the detail of Full HD. Its HDR (High Dynamic Range) support further improves color accuracy and contrast, making scenes appear more lifelike. This model is also equipped with Android TV, giving users access to a vast library of apps and games through the Google Play Store, while voice search capabilities enhance the overall user experience.

The 32MT5015D steps up the game with its 32-inch display, retaining the Full HD resolution but improving the viewing experience with Philips' Ambilight technology. This unique feature projects light from the sides of the TV, creating an immersive viewing atmosphere. With integrated streaming platforms and smart connectivity options like Wi-Fi and Bluetooth, it caters well to families looking for entertainment options.

Finally, the 32MT6015D is another 32-inch model that emphasizes premium image quality through its 4K Ultra HD display. Enhanced with HDR support, this model brings every detail to life, making it perfect for watching sports, films, and gaming. With its intuitive interface and adequately sized screen, it serves as an exceptional option for both casual viewers and avid gamers.

In conclusion, Philips’ 27MT5005D, 27MT6005D, 32MT5015D, and 32MT6015D models represent a range of options tailored to meet diverse entertainment preferences. With features such as high-resolution displays, smart technology, and immersive sound, these televisions stand out in today's market, ensuring a top-notch viewing experience.