Philips BDL4610Q Troubleshooting, Selected input has no connection Display is in standby mode

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BDL3210Q / BDL4210Q / BDL4610Q

7.2.

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Remedy

 

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1.

Plug in the power cord.

 

 

2.

The main power switch on the back of the

2.

Make sure the power switch is switched on.

 

 

 

display is not switched on.

3.

Connect a signal connection to the display.

 

 

3.

The selected input has no connection.

 

 

 

 

4.

The display is in standby mode.

 

 

 

 

 

Interference displayed on the display or audible

Caused by surrounding electrical appliances or

Move the display to another location to see is the

noise is heard

fluorescent lights.

interference is reduced.

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly

 

 

 

 

to the back of the display.

 

 

 

 

 

Picture is distorted with abnormal patterns

1.

The signal cable is not connected properly.

1.

Make sure that the signal cable is attached

 

 

2.

The input signal is beyond the capabilities of

 

firmly.

 

 

 

the display.

2.

Check the video signal source to see if it

 

 

 

 

 

is beyond the range of the display. Please

 

 

 

 

 

verify its specifications with this display’s

 

 

 

 

 

specification section.

 

 

 

Display image doesn’t fill up the full size of the

The zoom mode is not correctly set.

Use the Zoom mode or Custom zoom function

screen

 

 

 

in the Screen menu to fine tune display geometry

 

 

 

 

and time frequency parameter.

 

 

 

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

 

 

 

 

inputs are correctly connected.

 

 

 

 

 

Can see picture but no sound is heard

1.

Improperly connected source signal cable.

1.

Make sure that both video inputs and sound

 

 

2.

Volume is turned all the way down.

 

inputs are correctly connected.

 

 

3.

[MUTE] is turned on.

2.

Press [VOL UP] or [VOL DOWN] button to

 

 

4.

No external speaker connected.

 

hear sound.

 

 

3.

Switch MUTE off by using the [MUTE]

 

 

 

 

 

 

 

 

 

button.

 

 

 

 

4.

Connect external speakers and adjust the

 

 

 

 

 

volume to a suitable level.

 

 

 

Some picture elements do not light up

Some pixels of the display may not turn on.

This display is manufactured using an extremely

 

 

 

 

high level of precision technology: however,

 

 

 

 

sometimes some pixels of the display may not

 

 

 

 

display.This is not a malfunction.

 

 

 

After-Images can still be seen on the display

A still picture is displayed for an over extended

Do not allow a still image to be displayed for

after the display is powered off. (Examples

period of time

an extended period of time as this can cause a

of still pictures include logos, video games,

 

 

permanent after-image to remain on the display.

computer images, and images displayed in 4:3

 

 

 

 

normal mode)

 

 

 

 

 

 

 

 

 

 

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Contents BDL3210Q BDL4210Q BDL4610Q Know These Safety Symbols Safety InstructionsRegulatory Information CE Declaration of ConformityFederal Communications Commission FCC Notice U.S. Only Electric, Magnetic and Electronmagnetic Fields EMF Polish Center for Testing and Certification NoticeInformation for U.K. only How to connect a plugChina RoHS 中国电子信息产品污染控制标识要求 中国RoHS法规标示要求 产品中有毒有害物质或元素 的名称及含量Varning North Europe Nordic Countries InformationEnd-of-Life Disposal Waste Electrical and Electronie Equipment-WEEETable Of Contents Unpacking Unpacking and InstallationPackage Contents Installation NotesInstalling and Removing Table Stands optional To install table standsTo remove table stands Mounting on a Wall Control Panel Parts and FunctionsInput/Output Terminals Remote Control 33 AV1 HDMI1HDMI2 HDMI3 32 VGAInserting the batteries in the remote control Connecting External Equipment DVD/VCR/VCD Connecting External EquipmentConnecting a PC Connecting AV Equipment Connecting USB device Supported formatUSB operation BDL3210Q / BDL4210Q / BDL4610Q OSD Menu Navigating the OSD MenuOSD Menu Overview Hdtv Resolution Input ModeVGA Resolution BDL3210Q Sdtv ResolutionBright Dot Defects Pixel Defect PolicyPixels and Sub-Pixels Types of Pixel Defects + Dot DefinitionMura Dark Dot DefectsProximity of Pixel Defects Pixel Defect TolerancesCabinet Cleaning Instructions Cleaning and TroubleshootingCleaning Front Panel Cleaning InstructionsSelected input has no connection Display is in standby mode TroubleshootingOutput Terminals Technical SpecificationsDisplay Input TerminalsInternal Speaker General