Philips 22HFL3330D/10 manual Troubleshooting, General TV issues, TV channel issues, Picture issues

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9 Troubleshooting

This section describes commonly-encountered issues and accompanying solutions.

9.1General TV issues

The TV does not switch on:

Unplug the mains cord, wait for one minute and plug in the mains again.

Verify that the mains cord is properly connected and that the mains are powered.

The remote control is not working properly:

Verify that the remote control batteries are correctly inserted according to the +/- orientation.

Replace the remote control batteries if they are flat or weak.

Clean the remote control and TV sensor lens.

You forgot your code to unlock Auto Lock

Enter ‘0711’ as described in Section 5.7 Lock TV channels or connected devices (Auto Lock).

The TV menu is in the wrong language

See Section 6.1 Automatically install channels for instructions on how to change the TV menu to your preferred language.

When turning the TV on/off/to standby, you hear a creaking sound from the TV chassis:

No action is required.The creaking sound is normal expansion and contraction of the TV as it cools and warms up.This does not impact performance.

You forgot your code to unlock Auto Lock

Enter ‘0711’ as described in Section 5.5 Use advanced teletext features (Auto Lock).

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9.2TV channel issues

Previously installed channels do not appear in the channel list:

Verify that the correct list is selected.

The channel may have been uninstalled to the Rearrange menu.To access the menu, press MENU on the remote control and select Install > Channel installation > Rearrange.

No digital channels were found during the installation:

Verify if the TV suppports DVB-T in your country. See the listed countries on the back of the TV.

9.3Picture issues

The power indicator is on, but there is no picture:

Verify if the antenna is connected properly.

Verify if the correct device is selected.

There is sound but no picture:

Verify that picture settings are correctly set. See Section 5.3 Adjust picture settings.

You receive poor TV reception from an antenna connection:

Check that the antenna is properly connected to the TV.

Loud speakers, unearthed audio devices, neon lights, high buildings or mountains can influence the picture quality.Try to improve the reception quality by changing the antenna direction or moving devices away from the TV.

Verify if the correct TV system is selected for your region. See Section 6.2 Manually install channels.

If reception on only one channel is poor, try to fine tune this channel. See Section 6.2 Fine tune analogue channels.

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Contents Philips Table of contents Alarm OFF PBS Set-Up Remote control 2573 optional22AV1104/10 SourceAlarm on Mheg CancelSleep Number KeysFollow the Virgin Mode guiding to set all channels/programs Virgin mode Out Of Box Setting and Initial SetupTo activate PBS Mode, select on Display Setup MenusSwitch on Settings TV to Smartloader using USB Smartloader to TV using USBStore ABC Register your product and get support at Environmental care Warranty EN-3 SafetyEnvironmental care Screen careYour TV PowerTV overview MenuProgram up or down Volume up or down Remote controlPower Source TeletextPosition the TV Get startedWall mount the TV BbwarningSecure the VESA-compatible wall bracket to the TV Connect cablesConnect the antenna cable Locate the TV Antenna connector at the back of the TVConnect the mains cord Switch on the TV Insert the remote control batteriesFirst time setup Manage cablesUse your TV Switch your TV on/off or to standbyWatch connected devices Watch TVUse teletext For advanced information on teletext, see DDNote for UK users onlyEN-13 Use more of your TV Remote control overviewSubtitle InfoSmart settings Picture Sound Feature Install Access the main menuUse TV menus Use the main menuPress Æ to enter the Brightness setting Press Æ to enter the Picture settingsUse the Quick access menu Press ï to select BrightnessAdjust picture settings Adjust picture and sound settingsUse smart settings Picture format See .3.3 Change picture formatSuper zoom Not for HD Change picture formatNot for HD Movie Expand 169 Not for HDAdjust sound settings Change to Shop or Home ModeSettings Auto volume leveling ReducesUse Electronic Programme Guide Use advanced teletext featuresSelect Features Adjust feature settingsAutomatic Automatically switch the TV on Start time Automatically switch the TV to standby SleeptimerAutomatically switch the TV off Stop time Lock TV channels or connected devices Auto LockUse subtitles Update your TV softwareListen to digital radio channels To set parental ratingsAutomatically install channels Install channelsUpdate software digital broadcasts Check your current software versionInstall channels Manually install channelsSelect your country Select your system DDNoteRearrange channels Installation menu Search and store new TV channelsRename channels Fine tune analogue channelsManually update the channel list Uninstall or reinstall channelsTest digital reception EN-27Connect devices Common Interface Slot for Conditional Access ModulesConnection overview Diaital Audio OUTHdmi Highest quality Select connection qualityComponent Y Pb Pr Higher quality Scart Good qualityVideo cable Audio L/R cable Red,White Video Good qualityComposite Basic quality EN-30Blu-ray Disc player Connect devicesDVD player HD digital receiver Satellite receiverCombined DVD recorder and digital receiver EN-32DVD recorder and home theatre system Separate DVD recorder and receiverPersonal Computer Game console or camcorderTo connect a PC to the back of the TV EN-34Use Philips EasyLink Setup devicesUsing the Conditional Access Module Prepare TV for digital servicesAccess CAM services Push the CAM in as far as it will goPower Supported display resolutions Computer formats PCVideo formats Tuner / Reception / TransmissionGeneral TV issues TroubleshootingTV channel issues Picture issuesHdmi connection issues Sound issuesPC connection issues EN-40 Contact usIndex Setup devices Sharpness Shop mode Side Screen care SettingsSmart settings TimersEN-43 EN-44 Koninklijke Philips Electronics N.V. All rights reserved