Philips 32HFL3331, 42HFL3381/97 user manual Troubleshooting

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5 Troubleshooting

This section describes commonly encountered issues and accompanying solutions.

Picture issues

The TV is on, but there is no picture:

•• Check that the [Blank Channel] feature is disabled in the PBS setup menu. Select [Blank Channel] > [Off] to enable picture display on the TV.

PBS feature inactive

The PBS mode is not active:

•• Check that the PBS mode has been activated by selecting [PBS Mode] > [On].

•• Save the TV settings and turn the TV off and on again.

No access to PBS setup menu

The PBS setup mode cannot be accessed using the guest remote control:

•• Check that the high-security mode has been turned off. Use the PBS setup remote control to select [Control Settings] > [High Security Mode] > [Off].

The PBS setup mode cannot be accessed using the PBS setup remote control:

•• Check that the switch at the side of the PBS setup remote control is set to

SETUP.

Guest RC does not work

The guest remote control does not work:

•• Check that the remote control is not locked. Select [Control Settings] > [RC Lock] > [Off] to enable the remote control.

Contact us

If you cannot resolve your problem, refer to the FAQs for this product at www.philips. com/support.

If the problem remains unresolved, contact Philips Consumer Care in your country as listed in the Addendum.

Warning

••Do not attempt to repair the product yourself. This may cause severe injury, irreparable damage to your product or void your warranty.

Note

••Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

E n g l i s h

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Contents Register your product and get support at Page Contents Koninklijke Philips Electronics N.V. All rights reserved Risk of electric shock or fire SafetyDisposal of your old product and batteries Screen careAccess the PBS setup menu with guest remote control PBS mode setupAccess the PBS setup menu Access consumer setup menu Activate PBS modeAccess the PBS setup menu with PBS setup remote control Select an applicationPreset the switch-on channel Preset the switch-on volumePreset the maximum volume Preset the power mode Preset the picture formatUse Smart power Display a welcome messageEnable or disable the TV controls Configure the control settingsEnable or disable the remote control Enable or disable the on-screen displayEnable or disable HDMI-CEC Enable or disable the high-security modeEnable or mute the TV speakers Use blank channelPBS Menu G l i s h Access PayTV channelsReset the TV to factory settings Access PayTV channels with a Smoovie RCSave the settings Connect devices Side connectors Troubleshooting Index 画面问题 PBS 功能处于不活动状态 无法访问 PBS 设置菜单 来宾遥控器不工作 联系方式 保存设置 将配置数据从电视机复制到 USB 存储 将配置数据从 USB 存储设备复制到电 将电视机重置为出厂设置侧面插口 Page 保留所有权利。 切勿向电视机上的通风槽或其它开 口中插入任何物体。 在使用电视机之前,请阅读并理解所有说 明。 因未遵守说明而造成的损坏不在保修 范围内。 小心触电或发生火灾!小心短路或起火! 小心人身伤害或电视机损坏! 需由两个人搬运重量超过 25公斤的 电视机。小心损坏电视机屏幕! 切勿使用任何 物体接触、推按、摩擦或敲击屏幕。 在清洁前拔下电视的插头。访问 PBS 设置菜单 PBS 模式设置配置开机设置 激活 PBS 模式选择应用 访问顾客设置菜单On(开机):打开电视机。 选择一种可用的画面格式。 返回上一屏幕。Off(关):禁用智能电源。 Off(关):禁用欢迎消息的显示。配置控制设置 进入 PBS 设置菜单。 选择并进入 Control Settings OSD Display。 选择以下选项之一: 进入 PBS 设置菜单。 选择并进入 Control Settings RC Lock。 选择以下选项之一:启用或禁用 HDMI-CEC On(开):电视扬声器静音。 返回上一屏幕。在一个房间中使用多台电视 使用空白频道访问付费电视频道 保存设置 使用 Smoovie RC 访问付 费电视频道将配置数据从 USB 存储设 备复制到电视机 将电视机重置为出厂设置电视机的背面插口(仅在 42HFL3381/93 型号电视机上提供) 侧面插口 PBS 功能处于不活动状态 画面问题无法访问 PBS 设置菜单 来宾遥控器不工作来宾遥控器 遥控器锁 顾客设置 使用 PBS 遥控器访问 使用来宾遥控器访问